Narusawa Hotels

"Best location in all of Japan to see Mt Fugi. The staff is extremely friendly and helpful "

"Great location, we had Mount Fuji view rooms and we lucky enough to see Mount Fuji in all its glory! Rooms were clean and tidy. Not many reasturants in walking distance but a few nice ones. Breakfast seemed expensive so we grabbed some from the lawsins nearby. "

"Great location with a good breakfast. Free shuttle bus to Mishima station an absolute gem."

"Great hot spring"

"Disappointing. Booked as a treat. Not met by any staff on arrival. Instead staff wanted times for dinner and breakfast … insistent on both before we had even been taken to room. Taken to room we had not booked with a broken bed in it. Had to explain room we booked was Tatami/Japanese not western. Waited 30 minutes for staff to speak to owner before room changed. Dinner - was booked for 8.30pm in response to staff demand. 8pm staff demanded we go to dinner directly after onsen. Told us dinner had been waiting cooked for 20 mins! "

"Excellent hotel, very well run, great for families and large groups. Location exceptional with a short walk to the cable car (rope way)"

"The pictures made the accommodation look a lot better than it was. There is absolutely nothing around, you're in the middle of nowhere. We had to make our own beds upon arrival which isn't what you'd expect for the price. Disappointing in general, onsen was nice but far too hot. "

"Air conditioning is centralized. Room is warmer than I wanted. Front desk advised me to crack open the window. The location is great. Just remember to pick a room that has the Mt. Fuji view when making reservation"

"Great size room, super comfy Mattress, delicious breakfast with the best omelette ever made by a fantastic chef! The onsen , public bath, sauna facilities with a fantastic view of Fuji Mount. The view of Fuji from the Hotel Mt Fuji made our ten day trip to Japan very special."