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"Such a cozy and clean room. My favorite hotel ive stayed at so far in Japan. Loved the futons and the view was amazing!"

"Room is clean. Mattress is stiff but otherwise we had a great stay here. "

"The staff are excellent, friendly and extremely helpful. We had a Japanese style room which was clean, spacious and very comfortable. Breakfast was a set Japanese menu which changed each day. The food was excellent and there was plenty of it. The onsen was relaxing and there is a great view of Mount Fuji from the observation deck, cloud permitting!"

"Beautiful room, excellent tea, ofuro was pleasant, stellar service and dining at the restaurant. Highly recommended! "

"Would stay here again."

"Our favorite stay on our Japan trip. Staff was helpful and the space was clean. Both Onsens were wonderful and very relaxing. "

"We drove to Hoshinoya Fuji, as it was dark, the entry towards the check-in area is very easy to missed, suggest to have more road sign leading towards the resort. Once we checked in, there is a car to pick us up to our room up the mountain. The view of Fuji is stunning, if you are lucky enough to see it. Room and breakfast service are great, and so are the amenities in the resort. Booking for activities got to be done by 6pm the day before (no exception can be made). Was really interested in the morning kayak, however they need at least a minimum of 2 guests to be able to join which is a pity, as i was travelling with elderly, none of them wanted to do it. Suggest the hotel could instead help to match up the guest joining the activitiy, so more people that do not come in a pair can join as well. Overall a great once in the lifetime experience. cannot really beat waking up at 5am with Mount Fuji right in front of it. Stunning!"

"Everything is ver good "

"Very relaxing. Booked a private onsen room and half board. Definitely a nice break from travelling in bigger cities. Rented bikes right next door and biked around the entire lake. The staff was friendly and accommodating. I would stay here again. "