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"Clean and new"

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "

"Room was a great size and overlooked the golf course. 2 double beds . Only criticism is that the room was very hot"

"Room was very clean, had a great sleep bed and pillows were very comfy. Staff were exceptionally friendly "

"The room was great and enjoyed eating in the restaurant! "

"Great location, great staff. Room immaculate. Lovely and warm"

"The gent on duty on arrival 3pm.was very good at his job, Room clean and tidy, breakfast staff were all good, and the selection of food superb. "

"Stayed at Genting Hotel for 1 night as was visiting Birmingham for friend's wedding, and my husband and I had an incredible time! The room was lovely, spacious with a really comfortable bed and ESPA toiletries, the spa was also a lovely treat in the morning, but the highlight had to be the staff! Especially Tamzin, I called reception late at night as I had been caught out (if you know what I mean), and she came up to my room with a little goodie bag full of feminine hygiene products, as well as some chocolates as a treat! The care and attention was just so sweet and really set this hotel apart. "

"Lovely room "