Omni hotels in Near West End, Richmond

"It was nice and centrally located. "

"Beautiful place and the room was very nice. All of the staff were very helpful and courteous. "

"The staff was efficient and kind. I do a l"

"Great customer service!"

"Cleanliness "

"Clean and neatly maintained. New rooms. New property. "

"I loved that the check in process was easy! We requested a refrigerator and it was in our room before we got there. The upgrades to the room were beautiful! We had the option of using Valet Parking or using the parking garage that was just a short walk away. The only thing that was a little inconvenient was the channel guide for the tv. The channels didn’t match the channel guide we had in our room. Other than that…I still give our stay 5 stars across the board. "

"The room was very nice. Our only complaint is that the shower door only opens in one direction which makes it hard to adjust the water temperature without stepping in. "

"We had a great stay. Everyone was helpful and very friendly. I wish I had names, but we checked in the and the young gentleman grabbed us a cart and went to our car and helped us with the luggage. He also brought everything to our room. I think he also was the valet at that time. The night time valet was super great!!! The hotel is very nice and we had a great stay. "