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Reviews of Catcha Falling Star

3.5 out of 5
Catcha Falling Star
West End Road, Negril, Westmoreland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 145 reviews" "
Rating 8 - Good. 34 out of 145 reviews" "
Rating 6 - Okay. 3 out of 145 reviews" "
Rating 4 - Poor. 0 out of 145 reviews" "
Rating 2 - Terrible. 1 out of 145 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sharlene

Liked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Noella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll start by saying we spent 2 weeks at Catcha Falling Star and enjoyed everything the resort has to offer. The staff was welcoming, helpful and friendly. We stayed in the Venus suite that had spectacular views, storm watching and sunsets. The only drawback was the loud DJ music from Rick's Cafe and the plumbing in the bathroom needs to be updated. Otherwise we would highly recommend a stay here.
Stayed 14 nights in Dec 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss Cassandra and her staff have once again proved that Catcha is a special place. Consistent for sure. Staff are fantastic, food great, atmosphere perfect. Special thanks to our servers Carol, Davina, Ordia and Kevin the lifeguard. We appreciate all the staff and we definitely feel like part of the family. We love the Pisces cottage but be prepared for street noise. For us it is part of the atmosphere but some may find it too loud. There are other options at the resort and all rooms are great. See you next year.
Stayed 8 nights in Nov 2023

10/10 Excellent

Rehana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was amazing from time we checked in to check out. People, restaurant, and ambiance were beautiful . We would definitely book a stay again
Stayed 3 nights in Sep 2023

10/10 Excellent

Homer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a cottage(Libra)...and thoroughly enjoyed the proximity to the crashing waves. Each of the cabins allowed privacy and were comfortable. We appreciated the unique touches abd thecstaff were superb.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ramiek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property. The staff is friendly and courteous. The views are priceless. You wont be disappointed if you stayed here.
Stayed 2 nights in Aug 2023

10/10 Excellent

Sade

Stayed 9 nights in Aug 2023

10/10 Excellent

Samone

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

ROLONDA

Stayed 3 nights in Jun 2023

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful location with stunning views, polite staff and delicious food
Stayed 3 nights in May 2023

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gem location. Beautiful cliffside property, immaculate flowering grounds. Excellent staff. Only 17 units & fully booked during our stay, yet still felt secluded. Ivan’s, great restaurant & baron site. If you chose to, Rick’s Cafe is right next door for some evening action. Highly recommend Catcha Falling Star
Stayed 3 nights in May 2023

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice beautiful ocean. Friendly staff.
Stayed 3 nights in May 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time at Catcha Falling Star! the room was really large with a great view! the staff was very friendly and welcoming. food & drinks were good too!
Stayed 4 nights in Mar 2023

10/10 Excellent

CAROL, Buffalo

Stayed 7 nights in Mar 2023

10/10 Excellent

Marvin Cecil Cox

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What an amazing place. The staff was excellent everyone was friendly. The food was great, one of the best places to eat in Negril. The views of the ocean and the sunset were spectacular. Will repeat next year. It’s on the cliffs with a small pool, left the resort one time to go down to the beach. Didn’t need to go anywhere. A great place to chill and do nothing. I loved this property.
Stayed 7 nights in Feb 2023
Response from General Manager on 19 Mar 2023
Thank you for staying with us, we appreciate yuor feedback.

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Catcha Falling Star is a fantastic place in the wonderful West End of Negril. Great location, beautiful scenery, friendly and helpful people all around. Ivan's is the best restaurant in Negril and so between staying as a guest and having Ivan's bar and restaurant right there - tremendous. They could do some routine maintenance in units and upgrade the microwave, but these are minor given how great everything else is.
Stayed 14 nights in Jan 2023
Response from General Manager on 19 Mar 2023
Thank you for staying with us, we appreciate your feedback!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otherworldly!
Response from The Catcha Family on 18 Dec 2022
Thank you!

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Found
Catcha exceed our expectations! We loved our room, the Coral, and our housekeeper, Loretta. We ate all of our meals, except 1, at Ivan’s. The Chef does magic, and never disappoints. The ambiance of dining at Ivan’s goes without saying. We have already booked a return stay. We went from there to a beach location, and there is no comparison. My only “issue” was the water pressure. I have very thick hair, and trying to get shampoo out was a challenge, but after a couple of days you just don’t care. 😬. The rooms are all so very different, but we found our little piece of paradise in the Coral. That’s why we wanted to hold it this far in advance. I wouldn’t change a thing. 💝
Stayed 4 nights in Nov 2022
Response from The Catcha Family on 18 Dec 2022
Thank you so very much for taking the time to wite your review and we would love to have you back!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. The food was amazing. Staff were very very friendly and awesome.
Stayed 2 nights in Nov 2022
Response from The Catcha Family on 18 Dec 2022
Thank you for your review, we hope to have you back!

10/10 Excellent

ANNIKA, DAMASCUS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful and unique experience right on the cliffs in Negril. Wonderful grounds and a wonderful restaurant. I hope to be back soon!
Stayed 2 nights in Nov 2022
Response from The Catcha Family on 18 Dec 2022
Thank you for staying with us!

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very charming. Wait staff were amazing and friendly. If you are looking for 5 star status this ain’t your place. It’s very private and more like living on a tree house environment, which was beautiful. Manager could use an new hospitality course.
Stayed 7 nights in Nov 2022
Response from GM on 13 Nov 2022
Thank you for staying with us

10/10 Excellent

Stephanie Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Had an amazing room(Virgo) and the staff was awesome. Management communicated with us on anything we needed from reservations, check in and throughout our stay. We appreciate you having us and can not wait to come back.
Stayed 2 nights in Oct 2022
Response from The Catcha Family on 3 Nov 2022
Thank you for taking the time to write your review. It was lovely to have you here and know you will be coming back to Catcha as soon as you can!Take care

8/10 Good

Jerie

Stayed 4 nights in Oct 2022
Response from Cassandra on 27 Oct 2022
Thank you for your review, we appreciate the feedback.

8/10 Good

Chika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place; zen-like surroundings; warm and friendly staff; great food; and the most beautiful view of the most beautiful sea. Best part- all of the hidden “books and crannies” (places to relax). Will be back “asap!”
Stayed 4 nights in Sep 2022
Response from Catcha Family on 3 Oct 2022
Elizabeth! It was a pleasure to have you stay with us! Please feel welcome whenever you can/want/need and we will be happy to have again. Just don't wait too long.

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

HUGH

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top drawer hotel
This is a Top place to stay not only west end but all of Jamaica.
Stayed 5 nights in Sep 2022
Response from Catcha Family on 3 Oct 2022
Wow, a big thank you for taking the time and writing us this review! After this one we expect you to be ck rather sooner than later. Once again, thank you!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service
The property location is beautiful. Staff were very nice and always making sure you had everything you need. Service in resturant slow-but excellent food. Clean rooms. Unusual few people hanging out around pool/resturant our last two days that was hassling a few guest trying to get them to “take tours of island”. The staff spoke to them friendly but did not make them leave. They were not paying guest and surprised they were allowed to sit in resturant and walk around property all day. Lastly, the construction-Owner is putting in rock over concrete and bit annoying with noise and limited sitting by the pool. We were not aware of this. Overall, relaxing and enjoyable stay.
Stayed 6 nights in Sep 2022
Response from Catcha Family on 19 Sept 2022
Hello, I am sorry you were not aware of renovations. When booking with us during the month of September it states that the low prices are due to renovation sale at the time of booking. In regards to outside people being in the restaurant; Ivan's is open to the public. We do not allow harassment and apologize if you feel that we did not deal with it properly. We will improve on that part! It makes us glad to hear that you found the property to be beautiful and the staff to be nice. We would love to welcome you back to our cliffside after renovations to an even more beautiful property! Kindly

10/10 Excellent

Amanda Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful, intimate property with wonderful staff. Resident dogs Lucky & Lulu are the sweetest pets. All staff we encountered were so kind and welcoming. We can’t wait to return.
Stayed 7 nights in Aug 2022
Response from Catcha Family on 6 Sept 2022
And we can't wait to have you back! Thank you for this wonderful review and Lucky and Lulu says hi! We are truly happy that you enjoyed! Love and blessings!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Catcha Family on 3 Sept 2022
Thank you and please come back again!

10/10 Excellent

Leronda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food at Ivan’s is beyond wonderful happy hour loved it bartenders are amazing. Rooms nice and cozy over all stay amazing views of ocean even more amazing. Definitely recommend 1 million percent. All staff very helpful and nice
Stayed 5 nights in Aug 2022
Response from Catcha Family on 12 Aug 2022
We appreciate you taking the time to write us a review, thank you for that! It makes us so happy that you enjoyed your stay with us and we hope to see you back our way rather sooner than later!

10/10 Excellent

Sharon, Glen Burnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, so serene. The views, gardens & cottages were spectacular. The chef Rose prepared such delicious food.
Stayed 2 nights in Jul 2022
Response from Catcha Family on 5 Jul 2022
Thank you so much for your review and it will be passed on to Ms. Rose. Thank you for staying with us and please come back again!

8/10 Good

Curtis

Stayed 1 night in Jun 2022
Response from Catcha family on 23 Jun 2022
Thank you for your review!

10/10 Excellent

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our stay at catcha fallin star. The rooms were very clean, with AC and no mosquitoes thanks to the screens on the windows behind the wooden shades. The property is beautiful and over looks the ocean and has plenty of cliff jumping, if you’re into that sorta thing. The staff is super nice and welcoming, by our fourth day we were on first name basis with everyone from security to chefs :) For a warmer welcoming Jamaica feel stay here.
Stayed 4 nights in Jun 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just beautiful
This resort was perfect for what we were looking for. The staff was very friendly and the food was delicious. It was such an amazing stay. Definitely recommended.
Stayed 1 night in Jun 2022
Response from Catcha Family on 12 Jun 2022
Thank you for taking the time to write us a review! It is so great to hear that you found your stay amazing and would recommend us. We truly hope to see you back our way again!

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Catcha Family on 13 Jun 2022
Thank you for the 10 star review

10/10 Excellent

Lori

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful and relaxing property. I will definitely want to come back and will most certainly refer my friends!
Stayed 4 nights in May 2022
Response from Catcha Family on 16 May 2022
Thank you Lori! We look forward to having you stay with us again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property on the cliffs of Negril. Great food onsite at Ivan’s and Kool Vibes jerk chicken across the the street. Very friendly and helpful staff. Overall a wonderful place to stay.
Stayed 4 nights in May 2022
Response from Catcha Family on 9 May 2022
We thank you for your review! Hopefully we have made such an impression on you, that you will be back in a not too distant future!

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely fantastic. Staff were all great. Ivan's restaurant is deliciousl. View is breathtaking. Quiet and chill, but you can walk up the road in 2 mins to Ricks Cafe for a party, or cab to the beach. Alot of other good restaurants nearby. Fun swimming in the ocean and the sunset cant be beat. We even got to see some wild dolphins. Overall amazing experience!
Stayed 4 nights in Apr 2022
Response from Catcha Family on 2 May 2022
Thank you for this wonderful review! We truly appreciate you taking the time to write us. It makes us truly happy that you enjoyed and had an amazing experience. Hope to see you back our way soon again!

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you love a scenic natural Jamaica setting and watching the boats go into Ricks Cafe. Also a great view of the working lighthouse! Nice pool and area to swim in the sea! Great lifeguard too! Popular restaurant…Ivans! The Star cottage is very roomy but could use the branches from the almond trees removed from over the roof area so the almonds wont fall onto it at night and wake the guests up😊
Stayed 3 nights in Apr 2022
Response from Catcha Family on 5 May 2022
Thank you for your wonderful review! We will consider the almond tree, but glad you enjoyed the property! Will also send your praises to Chris, our lifeguard! Hope to see you back soon enough!

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to be!
We had a very nice stay! The Moon cottage could use a little TLC but was clean and had everything we needed. We were awakened at times at night by barking dogs and other loud noises that seemed to come from the gate/entry area of the hotel, but other than that no issues. Great staff and a beautiful place!
Stayed 5 nights in Dec 2021
Response from Catcha Family on 3 Feb 2022
Thank you for your review! We are sorry about the dogs, we have had complaints regarding that before and unfortunately there is nothing we can do about that. However, the TLC part we will take to heart! Happy to hear you enjoyed the staff and property! Once again, thank you for taking the time to write us and we hope to see you back our way soon enough!

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views - quiet relaxing getaway
Stayed 4 nights in Jan 2022
Response from Catcha Family on 2 Feb 2022
Thank you for your review! We appreciate you taking the time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience instead of using an all inclusive. This was better with privacy. Less crowded 😃
Stayed 3 nights in Jan 2022
Response from Catcha Family on 23 Jan 2022
Thank you for your review! Glad you enjoyed your stay with us and we truly hope you come back our way again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!
This is not your typical hotel it’s cottage style accommodations with a rustic feel. The grounds are immaculate and the rooms are Very clean. They do a great job with the upkeep of the premises. The only thing I would say for my room for example is that the electrical seem to need upgrading.
Stayed 2 nights in Jan 2022
Response from Catcha Family on 17 Jan 2022
Thank you for your review! We do take pride in keeping the grounds well taken care of, our gardeners do a great job. Thank you for your feedback in regards to what needs a little facelift as well :)

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and excellent restaurant
Catch a falling star is a magnificent property on the cliffs of Negril. The property amenities as well as the on-site restaurant , Ivan’s, were excellent! My baggage was lost by the airline and Cassandra , the manager, was so very helpful in making multiple calls to the airline as well as lending me some essential items. The rooms are a little outdated and ours was a bit noisy being by the gate , but we knew this might be the case prior to booking . Overall I would recommend staying here!
Stayed 4 nights in Dec 2021
Response from Catcha Family on 24 Dec 2021
Thank you for your review! We are glad you found our amenities to your liking. We were also happy to help you with your luggage inconvenience and make the best of your situation, thank you for acknowledging that! You were wonderful even given the circumstances and it would be our pleasure to host you again! We welcome you back with open arms!

10/10 Excellent

ryan a

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every room is unique decor and vibe I took the opportunity to see most rooms on the property and could see myself staying at any one of them. Food and staff were amazing.
Stayed 11 nights in Dec 2021
Response from Catcha Team on 21 Dec 2021
Thank you for a wonderful review! It makes us truly happy to hear that you enjoyed not only the property, but also the food and found our staff to be amazing. Looking forward to seeing you again in a not to distant future!

10/10 Excellent

Eunice S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catcha is a beautiful private resort on the cliff's of the west end in Negril. So private and the staff is amazing! Would highly recommend.
Stayed 2 nights in Nov 2021
Response from The Catcha Family on 2 Dec 2021
Thank you for a wonderful review and kind words! We are happy to hear that you enjoyed staying with us and hope to see back our way soon again!