New York Hotel Guide - Neil Simon Theater hotels in New York, United States of America.

"The $15 credit towards the hotel market seems to be daily and not acumulable Bell crew is not nice at all when giving back stored luggage when checking out he was asking me how much I paid to store my luggage doubting to hand them back to me like I did not pay or pay less than I should when I had paid already Overall restaurant is great room is comfy and complete Great location "

"Great stay! Staff were nice. Found some hair in shower and on a pillow case but once I called down to the front desk they came to clean area again. Overall the hotel is nice. "

"Small, clean, perfect location and affordable, couldn’t ask for more "

"There could’ve been more safety features and amenities…"

"Room was clean and turn down service was prompt and through. We didn’t have control over the air conditioner and our door didn’t close properly, which made it feel unsafe. "

"A/C unit was not working properly. Technician had to be sent twice (suspecting they were not really sent the first time). Queen bed was a lot closer to a full."

"We had a great stay, hotel was clean, staff super friendly and helpful. Hotel is within walking distance to all Times Square "

"The property it self was clean , once I walked into Sheraton I thought everything was great the staff were telling us we get a $35 every night we stay we can use it at the bar , Starbucks , or there restaurant we’ll let me tell you they didn’t tell us Starbucks was in the hotel there communication wasn’t great maybe because they saw me and my boyfriend young not sure happens a lot to us , second night we get back to freshen up at our hotel and the tv was turning on and off I called guest services they quickly called Cesar for us let me tell you Cesar was Great he was so kind and kept saying sorry for the inconvenience he quickly moved us room mind you he was just the guy who service the tv and stuff we went down stair talked to some guy and I told him if he can do anything for that inconvenience we payed lots of money to stay at Sheraton top floor sky view floor 49 and he said no that the house keepers are in charge of the TV I thought that was ridiculous I wasn’t there to argue with him it was our first time in New York so I let him be , I loved New York but I would never stay at Sheraton again let me tell you it’s not Marriott experience ! "

"Here’s a more polished, balanced version of your review while keeping the key points clear: ⸻ Our stay at the Hard Rock Hotel NYC got off to a disappointing start. On arrival, we were told our room was ready, but that it would cost $200 to check in just 90 minutes early. The alternative was to leave our luggage with the bell desk and return later, which felt unreasonable given the room was already available. When we eventually checked in after going out for lunch, the room itself was modern and clean, though quite small for a “superior” category. It was adequate for our stay but not particularly impressive. Breakfast was another letdown — very overpriced for what was offered, with poor quality food and particularly bad coffee. The most concerning issue came just before checkout, when we noticed daily charges to international numbers on our bill. These calls had been made at times when we weren’t even in the hotel, all to the same number in Asia. We raised this with reception, and while the charges were eventually removed, there was no apology or meaningful explanation, which was disappointing. The location is excellent, but overall the experience was underwhelming. Unfortunately, I wouldn’t choose to stay here again."