The hotel is beautiful, the staff were very friendly and helpful, we booked the 2 tours (red & green tours of Cappadocia) , they were the best trips I have had since long time ago, Mehmet the tour guide was beyond amazing, we also managed hotel-airport transportations when we came and when we traveled, we managed a birthday cake celebration through them and everything was just perfect. I loved everything regarding our stay with this hotel. One thing I didn’t like is that we booked a family room , one has AC while the other one doesn’t , so I suggest to put another AC in family rooms