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Reviews

1,517 reviews

Amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking Available

Map

What's nearby

  • Popular Location
    Victoria and Albert Museum
    8 min walk
  • Popular Location
    Natural History Museum
    10 min walk
  • Popular Location
    Harrods
    12 min walk
  • Airport
    London (ZEP-Victoria Train Station)
    4 min drive

Choose dates to view prices

Book online or call:

(+353) (01) 524 5005
  • Studio, 1 Double Bed

    Room Amenities

    • 19 sq m
    • Studio
    • 1 bathroom
    • Sleeps 2
    More details
  • 1 Bedroom Apartment (1 double bed and 1 sofa bed)

    Room Amenities

    • 33 sq m
    • 1 bedroom
    • 1 bathroom
    • Sleeps 3
    More details
  • 2 Bedroom Apartment (1 double bed,1 single bed, and 1 sofa bed)

    Room Amenities

    • 37 sq m
    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 4
    More details
  • Business Penthouse

    Room Amenities

    • 2 bedrooms
    • 1 bathroom
    • City view
    • Sleeps 5
    More details

About this area

London

Located in London's London City Centre neighbourhood, Chelsea Cloisters is in the city centre and near the airport. The area's natural beauty can be seen at Hyde Park and Kensington Gardens, while Victoria and Albert Museum and Natural History Museum are cultural highlights. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Coca-Cola London Eye, a top attraction not to be missed. Our guests love the property's location for the sightseeing. It's also convenient for public transport: South Kensington Underground Station is 7 minutes by foot and Sloane Square Underground Station is 11 minutes.

Popular Location

What's nearby

  • Victoria and Albert Museum - 8 min walk
  • Natural History Museum - 10 min walk
  • Harrods - 12 min walk
  • Hyde Park - 15 min walk
  • Royal Albert Hall - 16 min walk

Getting around

  • London West Brompton Station - 3 min drive
  • South Kensington Underground Station - 7 min walk
  • London (LGW-Gatwick) - 46 min drive

About this property

Chelsea Cloisters

3.5-star London apartments in London City Centre, walk to Victoria and Albert Museum
This smoke-free apartment building features 2 restaurants, 2 bars/lounges and WiFi in public areas. Other amenities include self parking, concierge services and dry cleaning. Each apartment provides a flat-screen TV with satellite channels, plus a kitchenette with a fridge, a hob and a microwave. Added amenities include a washer/dryer, wireless Internet access (surcharge) and a coffee/tea maker.
Chelsea Cloisters offers 250 forms of accommodation with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star apartment has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer.
This London apartment provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

WiFi available (GBP 10.00 per day)

Parking and transport

Self-parking: GBP 35.00 per day

Kitchenette

Fridge
Hob
Microwave
Cookware/dishes/utensils
Electric kettle
Coffee/tea maker

Dining

2 restaurants
2 bars/lounges

Bedrooms

Bed sheets provided

Bathrooms

Combined bath/shower
Towels provided
Soap
Hairdryer
Shampoo
Toilet paper
Free toiletries

Entertainment

Flat-screen TV with satellite service

Laundry

Washer/dryer
Dry cleaning/laundry service

Work spaces

Desk

Pets

Service animals only (pets not allowed)

Suitability/Accessibility

Lift
Smoke-free property

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Phone
Luggage storage
Safe at front desk
24-hour front desk
Porter/bellboy

Location highlights

Near the airport
Near a metro station
Near a train station
In the business district
In the city centre
In the entertainment district

General

250 rooms
9 floors
1 building
Individually decorated
Individually furnished

Policies

Check-in

Check-in between 2 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: GBP 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: GBP 10.00 per day (rates may vary)
  • Self-parking fee: GBP 35.00 per day
  • Crib (infant bed) fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
3.2

Guest rating

5 - Excellent
196
4 - Good
538
3 - Okay
387
2 - Mediocre
219
1 - Poor
177
3.4
Cleanliness
3.3
Service and Staff
3.2
Amenities
2.9
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

It was a great location. They only gave you one towel for the whole week which wasn’t great.

Stayed 6 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Chelsea Cloisters offers tremendous value for money in the heart of London. It's not a luxury property, but has the advantages of a 24 concierge, daily housekeeping and a great doorman.

Stayed 3 nights in Jan 2020

1/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

The property was so bad I didn’t event stay in there I had to leave the property pics deceiving

Stayed 1 night in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was the only good thing about the property. Otherwise it’s the worst furnished serviced apartment I have ever stayed at in all my travels. The studio standard rooms are deceptively small in comparison to what you see in photos online. Hardly half a closet space, very tight to even open one suitcase, you can roll from the bed to enter the kitchen, the floors creak every step, the bathroom has no ventilation nor bidet, you have to get your own tissues and toilet paper after the first roll is done, the technology is very outdated. Even the bed is a UK sized “double bed” , no other option available, hardly fits 2 people together, equivalent to a single twin bed abroad. They are dirty, housekeeping is done inconveniently only at 8:00 AM, any later than that and you will have to wait til next morning, “cleaning” only comprises of making the bed and emptying the garbage bins. Bed linens and towels are changed only once every 8 days so if you’re staying for a week you’ll have to pay an average of 4 £ per tiny towel and 24-36 £ for every time linens are to be changed. The staff barely speak English properly and front desk reception was not so helpful in facilitating any services. Even the internet WIFI is not free, you have to pay much more than what it would cost you for an unlimited mobile data sim package. Absurd to even acknowledge their version of “serviced” furnished apartments. Would never repeat it.

Stayed 6 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place made us feel like we lived there. Everyone was great. Would have like to have a oven or toaster oven.

Stayed 9 nights in Dec 2019

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