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Best Western Victoria Palace

3.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Choose dates to view prices

Photo gallery for Best Western Victoria Palace

Property entrance
Property amenity
Suite, 1 Queen Bed, Kitchen, Annex Building
Restaurant
Hallway
Best Western Victoria Palace, near Westminster Abbey, offers a strategic London location. Guests enjoy in-room WiFi and are minutes from Buckingham Palace and Big Ben. The 24-hour front desk, luggage storage, and concierge services ensure a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is €113
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Located in an annex building
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Located in an annex building
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Located in an annex building
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Sofa bed
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Located in an annex building
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Located in an annex building
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Standard Queen Room-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

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About the area

Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Buckingham Palace - 15 min walk - 1.3 km
  • Big Ben - 3 min drive - 1.7 km
  • Piccadilly Circus - 5 min drive - 2.3 km
  • London Eye - 6 min drive - 3.0 km

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬2 min walk
  • ‪Cyprus Mangal - ‬1 min walk
  • ‪Victoria Taps - ‬4 min walk

About this property

Best Western Victoria Palace

Hotel near Westminster Abbey
Close to Buckingham Palace and Big Ben, Best Western Victoria Palace has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and a front desk safe
  • Concierge services, a 24-hour front desk and a lift
  • Smoke-free property, tour/ticket information and luggage storage
Room features
All 86 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Free infant beds, coffee/tea makers and daily housekeeping

Similar properties

Standard Room, 2 Single Beds, Non Smoking

Best Western Buckingham Palace Rd

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk
8.2 out of 10, Very good, 1,003 reviews
The price is €113
includes taxes & fees
16 Nov - 17 Nov
Best Western Buckingham Palace Rd

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Victoria Palace?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on 9 Nov 2025 start from €112.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Victoria Palace?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Checkout is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Big Ben are also within 1 mile (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Best Western Victoria Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 1004 reviews
Rating 8 - Good. 464 out of 1004 reviews
Rating 6 - Okay. 167 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tour bus stations
Stayed 4 nights in Sep 2025

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here
Stayed 2 nights in Sep 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position . Maybe just a lift needed for the annexe for us oldies going up 2 flights of stairs but we managed it. Clean ,looks newly decorated. Very quiet absolutely recommend
Stayed 2 nights in Oct 2025

4/10 Poor

Eleanor

Disliked: Cleanliness, staff & service, amenities
Near to the bus stop
Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all sites
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed as a family boutique with friendly service,
Stayed 2 nights in Mar 2025

2/10 Terrible

CHRISTOPHER

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.
Stayed 1 night in Jun 2025

4/10 Poor

fabian

Disliked: Amenities, property conditions & facilities
We made a booking for a room at this hotel, but at no point were we told that the room was actually in a different building, not the main hotel. On top of that, the building we were sent to didn’t have an elevator, so we had to walk to another street and carry our luggage to a separate building. It was very inconvenient and not pleasant at all. The whole experience was stressful and disappointing. I would not recommend staying here unless you get a room in the actual hotel building.
Stayed 1 night in Oct 2025

10/10 Excellent

Qurrat

Liked: Cleanliness, amenities, property conditions & facilities
Over all good room cleaning management everything was on top
Stayed 1 night in Oct 2025

4/10 Poor

Jaetaek

Disliked: Amenities, property conditions & facilities
The quality of the room and amenities were far below expectations. Based on personal experiences, this hotel is probably a one or two star hotel at best.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient but secluded area of London
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent as were the breakfast staff. The reception staff couldn’t have been more helpful. Consequently I would definitely stay there again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra attentive to my mother with her walker.
Stayed 3 nights in Oct 2025

4/10 Poor

TORREN

Disliked: Cleanliness, property conditions & facilities
Room right next to reception heard everything all night and morning. Bathroom tiles coming up didn’t feel clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
Walkable to so many sites, we did them all. Annex building was very clean and new. Not a complaint just observation... small and not accessible at all. Be prepared and dont have big luggage.
Stayed 3 nights in Oct 2025

6/10 Okay

Katarzyna

Die Qualität der Lebensmittel am Frühstücksbuffet nicht gut
Stayed 4 nights in Oct 2025

6/10 Okay

Brenda

Liked: Cleanliness, staff & service
Annex rooms are very small.
Stayed 1 night in Oct 2025

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities
This small room had very few amenities like hooks for towels and things to store clothes and had zero shelves to put toiletries. Think long and hard before having two in this room. (#16 in the annex). Hotel has zero extra things and small lobby.
Stayed 3 nights in Oct 2025

8/10 Good

ba anh luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel 10 min walk from the underground station. The room was clean but small. The staff is helpful and welcoming. Lots of restaurants and pubs nearby. Good stay overall.
Stayed 2 nights in Oct 2025

4/10 Poor

Petrus

Disliked: Amenities, property conditions & facilities
Die Lage an sich ist gut. Aber in Nebengebäude waren wir im unteren Stock eigebracht, was einem Keller glich. Das Zimmer ist mit 12qm sehr klein und das "Doppelbett" mit 1.40m auch. Zudem hörte man alle 3 Minuten die U-Bahn durchbrettern.
Stayed 4 nights in Oct 2025

6/10 Okay

John

Liked: Staff & service
Bathroom was small
Stayed 2 nights in Sep 2025

6/10 Okay

dan

Liked: Cleanliness, staff & service
We stayed at the annex which was not in the same building. It was close by. Less than a one minute walk.We had to walk up over more than fifty stairs-No elevator- Accessibility is definitely an issue for the annex. Room was compact but had what we needed. It was very clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Suki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly, the room is nice and clean. The only downside is the bathroom, which is a bit too small, but I'm okay with it because it works and is clean.
Stayed 1 night in Sep 2025