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Best Western Victoria Palace

3.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Choose dates to view prices

Photo gallery for Best Western Victoria Palace

Property entrance
Restaurant
Property amenity
Suite, 1 Queen Bed, Kitchen, Annex Building
Hallway
Best Western Victoria Palace, near Westminster Abbey, offers a strategic London location. Guests enjoy in-room WiFi and are minutes from Buckingham Palace and Big Ben. The 24-hour front desk, luggage storage, and concierge services ensure a hassle-free stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is €102
includes taxes & fees
21 Sept - 22 Sept

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 30 of 30 rooms

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

Standard Room, 1 Single Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Annex Building

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Kitchen, Ground Floor

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Sofa bed - double
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
TV
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Annex Building

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, soundproofing, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Private bathroom
Hairdryer
Coffee/tea maker
Iron/ironing board
  • 16 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Queen Room-Non-Smoking

  • Sleeps 2

1 Double 1 Single, Separate Annexe Buliding, Non-Smoking

  • Sleeps 3

2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

  • Sleeps 1

Suite-1 Queen Bed, Separate Building, First Floor, Non-Smoking, One Bedroom, Lounge, Kitchen

  • Sleeps 2

1 Double Bed, Separate Annexe Buliding, Non-Smoking

  • Sleeps 2

1 Double 2 Single Beds, Separate Annexe Buliding, Non-Smoking

  • Sleeps 4

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Sofabed, Kitchen

  • Sleeps 3

1 Double 1 Single, Non-Smoking, Family Room

  • Sleeps 3

Suite-1 Queen Bed, Non-Smoking, Separate Building, Ground Floor, Lounge, 1 Sofabed, Kitchen

  • Sleeps 2

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3

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The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

London City Centre
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
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7.8 out of 10, Good, 160 reviews
The price is €173
includes taxes & fees
21 Sept - 22 Sept
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About the area

Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.4 km
  • Buckingham Palace - 15 min walk - 1.3 km
  • Big Ben - 3 min drive - 1.7 km
  • Hyde Park - 4 min drive - 2.1 km
  • Piccadilly Circus - 5 min drive - 2.3 km

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬2 min walk
  • ‪Nando's - ‬4 min walk
  • ‪Pimlico Fresh - ‬2 min walk

About this property

Best Western Victoria Palace

Hotel near Westminster Abbey
Close to Buckingham Palace and Big Ben, Best Western Victoria Palace has plenty to offer. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and tour/ticket information
  • Luggage storage, a front desk safe and concierge services
  • A 24-hour front desk, a lift and smoke-free property
Room features
All 86 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Free infant beds, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 12.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

Is Best Western Victoria Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Victoria Palace?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on 21 Sept 2025 start from €102.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Victoria Palace?

This hotel doesn't offer parking.

What time is check-in at Best Western Victoria Palace?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Best Western Victoria Palace?

Checkout is at 11:00 AM.

Where is Best Western Victoria Palace located?

Located in London City Centre, this hotel is within a 15-minute walk of Apollo Victoria Theatre and Victoria Station Travel Information Centre. Buckingham Palace and Big Ben are also within 1 mile (2 km). Victoria Underground Station is 7 minutes by foot and Pimlico Underground Station is 9 minutes.

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Best Western Victoria Palace Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 272 out of 1001 reviews
Rating 8 - Good. 483 out of 1001 reviews
Rating 6 - Okay. 170 out of 1001 reviews
Rating 4 - Poor. 52 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly and it was a great walking distance from all major attractions, would definitely stay again
Stayed 3 nights in Jul 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice at the front desk, very helpful. If anyone is coming to London and want to be close to VCS stay here
Stayed 2 nights in Sep 2025

4/10 Poor

Eleanor

Disliked: Cleanliness, staff & service, amenities
Near to the bus stop
Stayed 3 nights in Sep 2025

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all sites
Stayed 1 night in Aug 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay,
Stayed 1 night in Apr 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noce
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
The room was clean and adequate..the shower is small..very expensive breakfast 39 pounds a person.
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole property was being renovated. Our room had new carpet, paint, etc. The staff was very friendly and accommodating. Enjoyed our stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and quiet. We stayed for two days as a couple. The room was on the smaller side as others have mentioned but worked great for a place to rest inbetween seeing the sights. It was a reasonable 5-10 min walk from Victoria station which put it off the high traffic streets with a few nice pubs close by and Sainsbury grocery store just around the corner. The front desk staff were very helpful and let us leave a bag the day we checked out which we retrieved after seeing Wicked that evening. Bike rental station was just a block away. Hope to return in the future!
Stayed 2 nights in Aug 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night for a work trip. Single room was small but as advertised. Very clean and quiet. Staff on reception friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for the buck!
Stayed 2 nights in Apr 2025

6/10 Okay

Bianca

Liked: Cleanliness, staff & service, amenities
The rooms were so small. A person could barely walk around the bed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We had a full kitchen which was nice for doing our own breakfast.
Stayed 3 nights in Apr 2025

6/10 Okay

Greta

Not the cleanest and weirdly shaped rooms with little to no space to open suitcases. No fridges.
Stayed 4 nights in Aug 2025

10/10 Excellent

maire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just needed a hotel in Victoria for one night. This hotel was perfect, the single room was quite small but perfect for me. Absolutely spotlessly clean. Check in was very good, a lovely friendly man allowed me to check in about 10 mins early. I'll definitely use this hotel again, price very good too!
Stayed 1 night in May 2025

10/10 Excellent

Cecil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed as a family boutique with friendly service,
Stayed 2 nights in Mar 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
It was 8-10 minute walk to the underground to get into the city. Room was clean and staff was very friendly and attentive. The breakfast was not fancy but decent, and it was convenient before starting a busy day exploring the city.
Stayed 3 nights in Apr 2025

2/10 Terrible

CHRISTOPHER

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was the smallest room I have ever stayed it. Roughly around 6ft by 6ft.
Stayed 1 night in Jun 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking around and exploring. Many options. Only negative is the room was much smaller than I expected. The staff was very accommodating and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Location is everything where you visit a country for the first time . so i chose close to Victoria Station . 2 blocks away the room in the website , the smallest is not what i got , we have the mallets double ai gel bed and the one we got , tiny for 2 regular size people. amazing building and pretty area. so if you don’t mind small was good . the breakfast is average as included . no room service and no refrigerator to store food either in your room so be aware, or the one we had. but depending on what you want the location is key
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service, property conditions & facilities
Lovely friendly staff - Rooms were a little bit dusty (television area) shower floor stained. Rather expensively priced. Left items in the bathroom - telephoned and asked to email - emailed twice but no reply to either email
Stayed 1 night in Apr 2025

2/10 Terrible

Chloé

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.
Stayed 1 night in Feb 2025

4/10 Poor

Dean

Disliked: Cleanliness
Booked property through Expedia at lower rate than directly through hotel website. Maybe because of this, they gave us the smallest room in the basement of the annex across the street. Room barely fit a double size bed, a cruise ship cabin would be twice as big as this room. Stairs to the room in the basement were steep and narrow and auto lights would only come on after you took your first two or three steps in the dark. We left our towels on the floor thinking we would get clean ones but instead housekeeping picked them up and hung them on hooks behind the door. Housekeeping also left a pair of cleaning gloves draped over the bathroom door handle (who knows where they were used).
Stayed 2 nights in Jul 2025