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Reviews of Hyatt Place Long Island City/New York City

3 out of 5
Hyatt Place Long Island City/New York City
2707 43rd Ave, Long Island City, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1009 reviews" "
Rating 8 - Good. 241 out of 1009 reviews" "
Rating 6 - Okay. 66 out of 1009 reviews" "
Rating 4 - Poor. 28 out of 1009 reviews" "
Rating 2 - Terrible. 40 out of 1009 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lemuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Working in the area and it was very nice and an easy walk. There were plenty of dining options within a 2 block radius. The staff was very friendly. Breakfast was the usual fare, but hot and fresh. Room on the 3rd floor facing into traffic on a bridge was very Queens. Blinds worked perfect, but I chose to leave them open for my last night. Overall a GREAT experience for my first trip to NYC. Walked the streets to relax at night and felt very safe.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the staff providing many great recommendations
Stayed 1 night in Apr 2024

10/10 Excellent

ransing, ede

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. excellent location near 3 subway stations, just 4 stops from Time Square in Manhattan. 2. safe, upscale location in mixed residential-business district area with new buildings .
Stayed 4 nights in Apr 2024

10/10 Excellent

WU, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms. Little noisy around
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel located in the City.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff super friendly and helpful with recommendations
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel property and room was very clean. Updated and maintained well. Pleasant staff, very accommodating. Safe, quiet. Breakfast in mornings was convenient, good. Convenient location to get Ubers or Taxis to Brooklyn or Midtown Manhattan. Enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you so much for your feedback!

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, short drive to airports
Stayed 1 night in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Qianyu

Stayed 1 night in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

8/10 Good

Veronica

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great for amenities and location
Stayed 1 night in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

2/10 Terrible

Ana

Stayed 1 night in Apr 2024

6/10 Okay

Constantin

Noisy
Stayed 1 night in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Rushabh

Stayed 1 night in Apr 2024
Response from Hyatt Management on 25 Apr 2024
Thank you so much for your feedback!

10/10 Excellent

Melizza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to excellent cuisine and things to do.
Stayed 4 nights in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, excellent staff
Stayed 5 nights in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was absolutely amazing and accomadating. Laura up front was the best. .
Stayed 1 night in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Buidling under construction and sidewalk blocked off. Very mess around the out front of entrance . Not Hyatt fault, but it just not comfortable or very neat.
Stayed 1 night in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean, great location and near the subway stations.
Stayed 3 nights in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you so much for your review!

8/10 Good

YITAO, Saratoga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed multiple times in past few years, always on higher floors. Very convenient location.
Stayed 2 nights in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

6/10 Okay

Gabriella

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was amazing and super helpful.
Stayed 3 nights in Jan 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

MaryMargaret

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property has consistently been clean and staff is friendly
Stayed 3 nights in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

8/10 Good

Jennifer Tepi

Stayed 1 night in Mar 2024
Response from Hyatt Management on 25 Apr 2024
Thank you for your feedback!

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed and pillows, nice breakfast
Stayed 1 night in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minute walk to subway that would take u anywhere. Excellent free breakfast. Staff fantastic and my room was amazing and clean.
Stayed 3 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small friendly hotel with free simple breakfast. Rooms are clean. Easy walk to public transport, coffeeshops, grocery, river.
Stayed 3 nights in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Candace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room.. Very clean, comfortable, & spacious. Breakfast was also amazing. Thank you to the hard working staff that keep this property a comfy one!
Stayed 3 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed multiple times and I’ve always had a great experience. Will return in the future.
Stayed 1 night in Mar 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the size and layout of the room. Bed is comfortable and hotel is well kept.
Stayed 3 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Claudia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and friendly
Stayed 3 nights in Dec 2023
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great stay. My partner and I escaped from FL to come up to NYC and for the price and location it was perfect. One downside, they charge $25 for an early check in. Staff was super friendly.
Stayed 5 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quick subway ride into Manhattan as well as walkable options in LIC. Breakfast was good. Room comfortable.
Stayed 2 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Clara

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay, very sweet cleaning staff but the front office ladies were a bit rude. Overall it was excellent.
Stayed 4 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the HyaTT Place. my favorite part was the complimentary breakfast in the morning. I felt safe and very comfort. The restaurant directly across the street, gave me a discount on food for staying there. Close to trains and Uber to and from LGA airport. Staff friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time in LIC, as it is a very great place to explore! We hope to have you back again in the near future!

8/10 Good

Sheila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is not free
Stayed 1 night in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Adam

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A great hotel with attentive staff who always aim to please. Thanks for taking good care of us.
Stayed 5 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We are happy to hear our staff treated you with the utmost care, as this is our goal. We hope to have you back again in the near future!

10/10 Excellent

Hyunju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hyatt Management on 23 Mar 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Fadia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Firstly, the staff was friendly, and the room was impeccably clean. I was truly impressed by the level of cleanliness. While the room was on the smaller side, it perfectly suited my needs. Unfortunately, there was no scenic view from my room, just the typical NYC/Queens vista of neighboring buildings and a slice of the highway. Regarding room service, I found it disappointing. The restaurant didn't open until 3 pm, and although you could order from the front desk, the gluten-free options weren't truly gluten-free due to a lack of the necessary ingredients. Consequently, I had to resort to Grubhub, which ended up costing more than I had anticipated. Given my busy schedule with meetings throughout the day, I couldn't leave my room to dine elsewhere. On a positive note, the fridge in the room was a decent size, although it had no drinks or snacks typically found in a mini-bar. However, you could easily step out to the lobby and venture outside to satisfy any cravings. Overall, I found the hotel to be exceptional, and I will definitely choose to stay here again when the need arises, especially because of its spotless cleanliness. It's truly the cleanest hotel room I've ever experienced!
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

8/10 Good

maureen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Hotel was convenient for transportation.
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We were here for a very short stay, just10 hours overnight, but everything about our visit was positive. Courteous staff, quiet room, and convenient location
Stayed 1 night in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We are glad you had a great experience with our team during your time at our property. We hope to have you back again in the near future!

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, 5stars
Stayed 1 night in Jan 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

8/10 Good

Annalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 3 nights in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

10/10 Excellent

Ramion

Liked: Cleanliness, staff & service, property conditions & facilities
No parking at hotel that was the only downside
Stayed 2 nights in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

10/10 Excellent

Joseph, Renton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how close it is to several subway stops. I also appreciated how comfortable the bed was while sleeping.
Stayed 3 nights in Jan 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!

10/10 Excellent

Joseph

Very ni e property -
Stayed 1 night in Feb 2024
Response from Front Desk Team on 18 Feb 2024
Thank you very much for sharing your review with us. We hope to have you back again in the near future!