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Reviews of Wingate by Wyndham Long Island City

2.5 out of 5
Wingate by Wyndham Long Island City
38-70 12th Street, Long Island City, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 760 reviews" "
Rating 8 - Good. 251 out of 760 reviews" "
Rating 6 - Okay. 56 out of 760 reviews" "
Rating 4 - Poor. 32 out of 760 reviews" "
Rating 2 - Terrible. 39 out of 760 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

sarita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast, transportation, clean property

8/10 Good

Stijn

4/10 Poor

Danielle

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Michelle on 1 Mar 2023
Dear Danielle,We are sorry you did not enjoy your stay. However, it seems you left this review for the wrong property. You were not checked into the Wingate hotel.

2/10 Terrible

Lauren

Stayed 4 nights in Feb 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello Lauren, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We truly hope we can make up for this stay in the future.

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special to report other than location
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello Scott, thank you for leaving a review. We are glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Seckoe

Stayed 2 nights in Feb 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 Excellent

Michael, New York City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an excellent alternative to the over priced Manhattan properties, and it was very convenient to get into Manhattan from this area. The staff was excellent as was the facility. I would stay there again. The area around the property could use some more gentrification, but I didn't feel unsafe.
Response from Michelle on 1 Mar 2023
Thank you, Michael, for taking the time to write a review!

10/10 Excellent

Nicole, Hampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place and the employees but I’m wandering why are they closing down ????
Stayed 2 nights in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Nicole, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Too bad closing.
Our stay was great and the comfort of our room was good. Our views up on the 13th floor was amazing, but wish we had views to the harbour. Our mini fridge didnt work and we had to do without it. Pet friendly which was a plus. Unfortunately the hotel is closing down for the time being.
Stayed 3 nights in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Silvia, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

6/10 Okay

Piyush

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Parking issue and rooms were too small
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello, we are glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

8/10 Good

Sara Jimena

Stayed 5 nights in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Sara, thank you for taking the time to leave a review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Ronald

Stayed 4 nights in Feb 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please install a towel bar in the bathroom so we have somewhere to put wet towels other than a crumpled pile on the counter or floor. Also, for safety reasons, PLEASE put a grab bar in the shower! The shower floor can get quite slippery and I was very concerned for my 76-year-old father's safety, as well as my own. These are common-sense improvements that could be easily done.
Stayed 3 nights in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Sara, we are glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 Excellent

Md Giash

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room is very clean👍 but microwave was not clean in downstairs and staff is not as we expect☃️ But breakfast is super delicious 😋 4.1/5 ⭐️⭐️⭐️⭐️🌟
Response from Wingate Long Island City on 14 Feb 2023
Hello, we are glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 Excellent

Enidza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place! Will definitely return
Stayed 2 nights in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Ryad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Ezra, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 14 Feb 2023
Hello Melissa, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

RUBEN

Response from Wingate Long Island City on 21 Mar 2023
Hello Ruben, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Maria Elena

Stayed 2 nights in Feb 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Cheyenne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Front desk person was warm very friendly and great smile.
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello Cheyenne, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

8/10 Good

Alvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff was amazing , friendly, worked fast and was attentive. Very polite and professional.
Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello Alvin, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Mohammed

Stayed 1 night in Feb 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello Mohammed, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Meagan

Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello Meagan, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

shaqueneia

Stayed 2 nights in Jan 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

Tien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello Tien, thank you for leaving us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 7 Feb 2023
Hello Kevin, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We truly hope we can make up for this stay in the future!

8/10 Good

Heriberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The person in front desk was so friendly and helpful. Now the security was to extra every time we walked out he would ask are u guys checking out like hello if we was we would say so and all in the easy of us waking out but the hotel wass good I mean their a bar across the street so if you get a room infront facing the entrance we’re the train also past by it can get noisy in the weekend because the bar and also of course the train passing by but you can always request a room to the back . The place have microwave in the C level of the building and good vending machines their as well
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 30 Jan 2023
Hello, thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Ghassan, Rancho Cucamonga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and people are very friendly
Stayed 4 nights in Jan 2023
Response from Wingate Long Island City on 30 Jan 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff have assisted in that. We hope to have you again at the Wingate!

10/10 Excellent

Axanti

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 21 Mar 2023
Hello, thank you for taking the time to leave a review. We are glad you enjoyed your stay with us at the Wingate. We hope to have you again!

10/10 Excellent

Malikha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! I would definitely stay here again. The rooms are comfy and spacious. Front desk staff was pleasant. Very easy to get an uber with no wait time
Stayed 3 nights in Jan 2023
Response from Wingate Long Island City on 30 Jan 2023
Hello Malikha, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff assisted in that. We hope to have you again!

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk Jose is the best
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 30 Jan 2023
Hello Michael, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to assist in that. We hope to have you again!

8/10 Good

Devi

Liked: Cleanliness, staff & service, property conditions & facilities
Over all great
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 30 Jan 2023
Hello Devi, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
Very comfortable room, i would stay there again.
Stayed 3 nights in Jan 2023
Response from Wingate Long Island City on 24 Jan 2023
Hello Gary, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us at the Wingate. We hope to have you again!

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and updated. Breakfast could use improving. Also, it is not in the best of neighborhoods.
Stayed 4 nights in Jan 2023
Response from Wingate Long Island City on 24 Jan 2023
Hello Ana, we are so glad you enjoyed your stay with us. We appreciate your feedback, and will take this into consideration. We hope to have you again!

10/10 Excellent

Calana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations!
The front desk agents are genuine, accommodating and super friendly! Just extremely welcoming experience throughout my stay. Rooms are well kept and very spacious. Looking forward to my next visit. Thanks to the Wyndham Long Island City Team!
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 24 Jan 2023
Hello Calana, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We look forward to having you again!

6/10 Okay

Christina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Wingate Long Island City on 24 Jan 2023
Hello Christina, thank you for leaving us a review. We are glad you enjoyed your stay. We hope to have you again!

6/10 Okay

Andrew

Business traveller
Disliked: Amenities
Hotel is clean and ok. This is fine place to stay for a single night. Closest guaranteed parking is a 14 minute walk on the streets. Hotel does have limited parking if your lucky. Breakfast in the morning is good. No close walk for a good dinner.
Response from Wingate Long Island City on 24 Jan 2023
Hello Andrew, we are so sorry you did not fully enjoy your stay with us. We appreciate your feedback, and will take this into consideration. We hope to make up for this stay in the future!

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Kimberly

10/10 Excellent

Ria

Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 24 Jan 2023
Hello Ria, thank you for leaving us review. We are glad you enjoyed your stay with us. We hope to have you again at the Wingate!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, Clean Rooms
Super clean, very fast check in, nice staff, modern rooms, and decent gym. Hotel was everything I wanted for a staycation.
Stayed 3 nights in Jan 2023
Response from Wingate Long Island City on 18 Jan 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff contributed to that. We hope to have you again!

10/10 Excellent

Indya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Wingate Long Island City on 18 Jan 2023
Hello, thank you for leaving us a review. We are glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Syed

8/10 Good

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this Wingate, always helpful staff, clean facilities l, close walk to transportation and a 10 minute ride to great area of restaurants
Response from Wingate Long Island City on 17 Jan 2023
Hello Nadia, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Ghassan M, Rancho Cucamonga

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I liked everything about it, friendly staff, great rooms and very clean.
Response from Wingate Long Island City on 17 Jan 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us, and that our staff assisted in that. We hope to have you again!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Wingate Long Island City on 17 Jan 2023
Hello Jeffrey, thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We hope to have you again!

8/10 Good

shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel very much. However, it was located in an industrial area.
Response from Wingate Long Island City on 17 Jan 2023
Hello, thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us at the Wingate. We hope to have you again!

10/10 Excellent

Leayle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and convenient location.
Response from Wingate Long Island City on 17 Jan 2023
Hello, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We hope to have you again!