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Whites Hotel

3.0 star property
Victorian hotel with free breakfast and bars/lounges

Choose dates to view prices

Situated near Chinatown, Whites Hotel offers a unique blend of charm and modern comfort. Savor the flavors at Bar Blanc, relax by the fireplace in the lobby or unwind on the garden terrace. With helpful staff, free WiFi and self parking.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Individually decorated
Heating
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
Private bathroom
Electric kettle
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the area

Map
38-42 Osborne Road, Jesmond, Newcastle-upon-Tyne, England, NE2 2AL

What's nearby

  • Northumbria University - 15 min walk - 1.3 km
  • Castle Keep - 3 min drive - 3.0 km
  • Quayside - 4 min drive - 3.3 km
  • St. James' Park - 4 min drive - 2.6 km
  • Chinatown - 4 min drive - 2.6 km

Getting around

  • Manors Station - 3 min drive
  • West Jesmond Station - 10 min walk
  • Newcastle (NCL-Newcastle Intl.) - 15 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Pizzeria Francesca - ‬7 min walk
  • ‪Osbornes - ‬1 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Nudo Sushi Box - ‬5 min walk

About this property

Whites Hotel

Hotel near Chinatown
Located close to St. James' Park and Quayside, Whites Hotel provides free on-the-go breakfast, a free manager's reception and a terrace. The on-site local cuisine restaurant, Bar Blanc, offers lunch, dinner and happy hour. In addition to a garden and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Express check-out, tour/ticket information and a 24-hour front desk
  • A banquet hall, 1 meeting room and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and boast comforts such as bathrobes, as well as perks such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Bar Blanc

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50 per stay
  • Administrative fee: GBP 35.61 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Parking height restrictions apply

Property is also known as

Whites Hotel Newcastle-upon-Tyne
Whites Newcastle-upon-Tyne
Whites Hotel Hotel
Whites Hotel Newcastle-upon-Tyne
Whites Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is Whites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Whites Hotel?

Self-parking is free at this property.

What time is check-in at Whites Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Whites Hotel?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Whites Hotel located?

Located in Jesmond, this hotel is within 2 mi (3 km) of Chinatown, St. James' Park and Quayside. Castle Keep and Tyne Bridge are also within 2 mi (3 km). West Jesmond Station is 10 minutes by foot and Jesmond Station is 11 minutes.

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Whites Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 351 reviews
Rating 8 - Good. 118 out of 351 reviews
Rating 6 - Okay. 89 out of 351 reviews
Rating 4 - Poor. 36 out of 351 reviews
Rating 2 - Terrible. 37 out of 351 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
Fine budget hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great host very helpful beds very comfortable nice big room.great location
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Needs some love.

Friendly staff. Great location. A very 'down at heel' establishment, I'm afraid. The most uncomfortable bed and shabbiest room that I have stayed in ever.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely stay at the White's hotel, staff were amazing, especially Rebecca the receptionist. Lovely bar, lovely food and a range of vegan food.
Stayed 1 night in May 2023

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Lovely and clean room. Good choice of contenental breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

mr william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy night
Stayed 1 night in Feb 2023

6/10 Okay

Steven

Disliked: Property conditions & facilities

Dated property

Rooms need a massive refurbishment
Stayed 1 night in Oct 2022

4/10 Poor

Bhavna

Disliked: Cleanliness
The hotel washroom door was non functional (unable to lock it ) Cleaning was not good Breakfast not that much good
Stayed 1 night in Jun 2023

4/10 Poor

Angela

Liked: Staff & service
Disliked: Property conditions & facilities

White’s hotel

Disappointed, The hotel needs refurbishing throughout, The breakfast was included and should have been continual.extremely disappointing one morning the hot drinks machine was not working. My bedroom was on top of a pub/ disco which was very noisy until 11pm I wouldn’t have booked this hotel i would have known this. On the plus side the staff was lovely and very friendly
Stayed 2 nights in Dec 2022

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities, room comfort

Not for family

Not like photos, very dated even scruffy looking, sick on the pavement outside and very loud, okay I guess for lads night out but would not recommend for family even if you dislike them.
Stayed 1 night in Jan 2023

6/10 Okay

Kate

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what i was expecting, the pictures showed a nice moden clean room. Our room was very out dated not very clean and very worn out .
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Loyal customer worried about building stability

I'm very familiar with the area and it's a great one. I stayed in a single bed room this time and it was lovely, efficient and clean as per usual (albeit it's not the most modern fittings). This time around however I was genuinely worried about how stable the room was as the room moved a lot as I walked across the floor and I noticed a lot of jaunty angles in the plaster. It was enough motion to make me feel dizzy and somewhat sick. I'd hate for this hotel to have some sort of instability.
Stayed 1 night in Dec 2023

6/10 Okay

Manish

Liked: Amenities
Disliked: Property conditions & facilities
Rooms are very small. Bathroom is way too smaller than what you can think of and it comes with choked sinks. Instead of continental breakfast, very basic english breakfast is served, which you would have to keep on requesting reception to replenish the food items. Not upto the mark in terms of service.

6/10 Okay

Emma

Liked: Staff & service
Disliked: Cleanliness

Business trip

The staff were very friendly and helpful and the room was clean but a bit tired with wallpaper peeling and a phone line not yet properly installed creating a trip hazard as you walked in. The tea spoon of the room’s coffee set had already been used as it was covered in a sticky coffee residue. Breakfast was a bit lacking - toast, a small selection of yoghurts, flapjack and some cut melon. Both juice dispensers were empty and an offering of cereal would have been nice. In fairness the hotel was at capacity for the Great North Run so I might just have been in a room that’s normally less used and due a refresh - it was otherwise quite comfortable. I can’t grumble for the price and it did the job for a business trip.
Stayed 1 night in Sep 2023

2/10 Terrible

MAURICE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON'T EVEN GO THERE

DON'T KNOW WHERE TO START REALLY. rOOM SO BASIC. nOHEATING ON A COLD sATURDAY AFTERNOON. Reception said they would check the room. Speaking to other guests , they had the same problem. One lady slept in her coat. Agentleman couldn't get the showere to balance the temperature. Bare wooden floors. Evidence of damage in the room. You have to pay£50 damage deposit up front. Downstairs bar is full of students. BREAKFAST WAS A DISGRACE. CRUST OF TOAST PLUS A SLICE OF BREAD ON A PAPER TISSUE AS THERE WERE NO PLATES AVAILABLE. THE RECEPTIONIST WAS COVERING THE DINING ROOM
Stayed 1 night in Apr 2023

4/10 Poor

Keith

Disliked: Staff & service, property conditions & facilities

Paradiso

Rooms shoddy shower leaked ontofloor taps loose ,holes in net curtains, electric socket coming away from wall continental breakfast nothings like advertising £50 deposit for damages which you have to chase them for ,paid 2 nights stayed 1
Stayed 2 nights in Aug 2025

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 year old son had nose bleed. Told staff they never changed my sheets and I stopped another 3 nights after and then was charged on check out for blood on mattress cover worst hotel experience iv ever had
Stayed 4 nights in Jul 2025

6/10 Okay

Martin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not the best.

The staff were really helpful. The hotel was not particularly clean, no lift (wasn't advertised). Wouldn't stay there again.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

The staff were lovely but that is about the only thing good about this hotel. I know i picked a cheeper option so that’s on me but the bathtub was dirty from the previous occupant the curtains were broken so every morning would get hit with the sun. You can also here every single thing through the walls, water is especially bad any time someone uses the loo or goes for a shower you can here it like it’s in your bedroom. The bed im sure the mattress hasn’t been updated in years as it’s hard as a rock. Very outdated although i wouldn’t usually care about the design the hallway leading up to the rooms smells so musty. I ate on the first night i was there they were out of fish and chips so had the scampi although it was more like rock pellets and inedible. I’d say this hotel is good if your a party goer and just want a cheep night to stay but if your just visiting friends and family like i was go for the slightly more expensive option.
Stayed 4 nights in Apr 2025

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
when we arrived the staff were very nice. went up to our room and very small especially bathroom shower was very poir was getting outside the shower cubicle wet. when in the shower the floor was very slippy. went to open toilet door and the handle came off as was just hanging on with 1 screw. contenental breakfast was disapointing didnt offer soya milk for allergies as i need this milk.
Stayed 2 nights in Apr 2025

6/10 Okay

Ashleigh

Liked: Staff & service
Disliked: Cleanliness
The room was adequate and provided what it needed. The bathroom was definitely not cleaned properly in a long time with a buildup of mould in the caulking and behind taps. Be mindful when booking that the bar downstairs is popular with a student party crowd (not too unusual with the area) so the music is loud until the early morning. Overall not a bad stay just not a great stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Simon

Shower from room above leaked into bedroom onto bed. Apparently this had happened before
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Young hotel receptionist was very friendly and helpful
Stayed 1 night in Jun 2024

8/10 Good

Jonathan

Liked: Staff & service, room comfort

Average hotel close to city centre.

Ok for a 1 night stay. Staff seemed friendly enough. Room whilst generally clean and bed comfortable was in need of a makeover. There were dusty areas in the corners of the carpet and the shower cubical leaked, as there was no where to hang towel whilst in shower put on floor outside and it got soaking wet. Guess you get what you pay for. Had to pay a £50 security deposit whilst this was made clear when booking I have never been asked to do this before and I have stayed in many many hotels. Also very inflexible with parking. Wanted to pop and get coffee in the. Morning but was told car had to be removed by 11 else I would get a parking fine. Couldn’t even extend for an hour. Close to city centre.
Stayed 1 night in Jun 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service
I liked the TV and WIFI, and the bed was comfortable. I found the shower hard to manage. The room was a bit shabby and the noise from the bar downstairs was loud but it all went quiet at 11 when it closed.
Stayed 3 nights in May 2024