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Reviews of Beach Florra Inn

3 out of 5
Beach Florra Inn
Light House Beach Rd, Kovalam, Thiruvananthapuram District, Neyyattinkara, Kerala

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 12 out of 42 reviews" "
Rating 6 - Okay. 10 out of 42 reviews" "
Rating 4 - Poor. 1 out of 42 reviews" "
Rating 2 - Terrible. 6 out of 42 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sayan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience ever
They shifted us to a different hotel and that hotel was smelly, no service, no cleanliness, no proper bathroom. Expedia didn’t pickup our calls. Manager threatened us to cancel the booking. The manager misbehaved with my family and we had no others option but to call the police.
Stayed 1 night in Jan 2024

8/10 Good

ALBERT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the stay & food at the hotel. Good place for accommodation. We can recommend to the friends & relative's. Overall all good stay here.
Stayed 1 night in Dec 2023

6/10 Okay

EDWIN

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very near to the beach front, good for backpackers
Stayed 1 night in Jun 2022

8/10 Good

Mark

Travelled with group
Liked: Staff & service
Basic but OK
Good atmosphere - very basic accommodation - toilet didn’t flush so had to use a bucket. Very dark room and extremely hot.
Stayed 2 nights in Jan 2020

8/10 Good

Eric

Liked: Property conditions & facilities, room comfort
Okay
1 towel for 5 days
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the beach & very friendly staff, you get what you pay for and the rooms are basic & simple
Stayed 9 nights in Nov 2019
Response from Rajesh on 19 Nov 2019
Thank you for staying at Hotel Beach Florra Inn. Best wishes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service, immaculately clean, nothing was too much trouble, all facilities in good working order
Stayed 5 nights in Sep 2019
Response from Rajesh C L on 29 Sept 2019
Thank you for staying with us.

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
bathroom is not good and the restorent is not good
Stayed 1 night in May 2019
Response from Lal on 22 May 2019
Thank you for the feedback. We will resolve the bathroom issue immediately. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view of the beach from our room - we stayed on the first floor at the front
Stayed 21 nights in Feb 2019
Response from Rajesh C L on 12 Mar 2019
Thank you for staying with us. We are glad to know that you enjoyed the stay. Look forward to your next visit.

10/10 Excellent

Raymond R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Rajesh C L on 15 Feb 2019
Thank you for staying with us and nice to know that you enjoyed the stay. Looking forward to see you again Best wishes

10/10 Excellent

Raymond R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
Excellent hotel, very clean, spacious rooms, very friendly staff. ...great location. ..plenty of toiletries and clean towels. .. No problems with WiFi or cable TV. ....the only minus for this hotel would be lukewarm shower, but I would definitely recommend and stay here again. .....terrific experience
Stayed 2 nights in Jan 2019
Response from Rajesh C L on 15 Feb 2019
Thank you for staying with us and nice to know that you enjoyed the stay. We have noted your suggestion and will certainly look for improvement. Looking forward to see you again Best wishes

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very relaxing. The hotel stay was comfortable and the restaurant had delicious food.
Response from Rajesh C L on 17 May 2018
Thank you for staying with us. Best wishes

10/10 Excellent

sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb.full paisa wasool.
Stayed 1 night in Feb 2018
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 Good

steve, canterbury Uk

Liked: Cleanliness, staff & service
Very friendly and welcoming, good location, very close to beach. Recommend to anyone travelling on a budget
Stayed 7 nights in Jan 2018
Response from Rajesh C L on 4 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Average Hotel
Average hotel. Rooms are of medium size. Room is clean enough. Bed sheets / towels need more cleanliness. Room service is very limited. No hot water. Getting food is a challenge if you checkin very late. since it is beach side, need to walk 5 minutes from parking.
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. We have noted your concerns and will definitely try to improve. Best wishes

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
just an ok budget hotel close to Hawa beech.
This is just an ok place for a low bufget stay near the beech.Hotel is close to the beech and lots of restaurents nearby.Room was clean and bed was ok.Bathroom needed some attention with hot water facility.Hotel staff was good.
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. We have noted your feedback and there will improvement next time. Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach at a reasonable price.
Hotel was fine. very nice, helpful staff. About 15 seconds walk from the beach. Lots of restaurants around. Overall, a good first stay in India.
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Right by the beach. Hotel staff very nice and helpful Rooms clean and tidy
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 Good

JW, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great once we paid for a room upgrade
Our originally booked room was small, dark and downstairs in a noisy part of the hotel. When we arrived, the clerk offered us a room upgrade for 1000 rupees (around $20CAD) per night. The upgraded room was great, on the second floor with a big window and ocean view and a large private balcony. The upgraded room looks like the hotel photo we saw on the Expedia page - the originally offered room does not. We were totally happy with the upgraded room - it was just 50% higher than the price we had budgeted for. All in all, though, we loved the location and the room was totally comfortable.
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Staff were friendly, mind it I didnt have too many requests...get to know the staff there a bit and they can be of massive help with things around and even further....they have local knowledge and they will help u out if u r going to varkala.
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

10/10 Excellent

kimberley, aust

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great place
Thoroughly enjoyed my stay here. Super friendly staff as well as extremely helpful. Good, cheap food near by!
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

2/10 Terrible

Michael, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our biggest disappointment in India
Hotel offloaded us to a property two blocks from the beach claiming they had no booking. Then we got accused of having changed our booking until the manager feebly admitted that he made a mistake but refused to do anything about it. He attacked us for asking to be accommodated in his hotel (which is beach front) claiing that he provided us with alternative accommodation and that was it.He even tried to charge us his room rate which was 25% more than what the other property charged. We have spent more than 200 nights in Indian middle of the road hotels over the years but the Florra Inn and his manager was the worst experience ever. complete let-down. We met other people with the same experience and neighbouring business people confirmed that the Florra was well known for its shonky practices and rude manager. Don't book there, save yourself the stress to deal with such an unprofessional hotel manager. There are far better properties around.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Hotel location was absolutely fantastic which was few steps away from the room.....a good view from the balcony. room was clean.....assistance/hospitality was excellent
Response from Rajesh C L on 25 Mar 2018
Thank you for the finding time to write a review. Happy to know that you enjoyed your stay. Best wishes

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Hotel is Close to the sea.
I can recomend this Hotel, the room rates are ok. The food in the adjoining retaurant is really good and reasonable.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad and pathetic stay inhotel bookedbyexped
it was patheticexperience 1) reached hotel at 8pm 2) Hotel staff gave non ac room ,room was too small ,no clean no light during that time for 30 mins 3) Called toexpedia helpline .Spoke to Avinash and raisedissues 4) After that they gave AC roombut for that I land up paying rs 2000 and Avinash confirmed tha the money will be beared bythem 5) I wanted to check out on the same day but they were not ready to return 6) no service to hotel ,no intercom in the hotel and room 7) very old TV was placed where hardly some channels .,no colgate and sampoo in bathroom 8) for water they charged extra , 9) Extra bed was bookedbut no space in the room to provide to place the extra bed .Somehow managed to put one small mattress 10) Again called to expedia at 9 pm and he confirmed that expedia had spoketo hotel and they will provide and rectify all the probelm and Expedia will return rs 2000 to me andwhat ever the exra amount I am going to pay .Only I need to provide th bills but expedia never come back .however I maild thrice and called twice but update yet 11 ) third day I had to vaccate the hotel and shiftedin another four star hotel (Classic Avenue ) Hope some one look into the matter and get this resolved .Only request to expedia that they must do personal audit before confirming the hotel .people believe expedia as excellent travel agency and hope the action will be taken . what ever written is the actual gact and informed to expedia the day and time I check i

6/10 Okay

Isak

Liked: Cleanliness
Nice
Loved it

6/10 Okay

Verified traveller

Liked: Cleanliness

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Expedia risks reputation with this hotel
Expedia should not book this hotel for people as they will lose credence as a reputable company which in my past experience they have been excellent. Sea View Palace is in a good location and is freshly painted. The bed sheet is acrylic, the staff do not carry bags upstairs, there is no back up electricity so you either have air and mosquitoes or no air, no fan , no aircon. No drinking water supplied and no breakfast.For an extra $15/ night you can stay at Jeevans- back up generator, pool and OK breakfast and really helpful staff.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTE SEA VIEW PALACE -- WORST PLACE TO VISIT
The Hotel booked through expedia at Kovalam, Kerala -- India)-- Hotel Sea View is the worst hotel that I have ever been to---- No power back up, no intercom , bathroom / toilet -- exhaust fan not working , Flush of the toilet not working, Power Plug broken, Night lamp broken and hanging from the wall, no room service for dining, no arrangement for the guest to bring luggage from the road to the hotel (which is at the beach), above all , the very very rude behaviour of the staff at hotel with no manners and ethics. I request you not to fool the customers any more and not to loot his money.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Recommend as a good budget option
Very good budget option, good location on the beach front, great restaurant overlooking the beach. Basic but clean rooms with comfortable beds. Very helpful hotel Manager.

8/10 Good

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien placé, directement sur la plage et au calme. Bon rapport qualité/prix/prestations.
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Erik

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Jean Luc, st michel de montaigne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ne pas manquer KOVALAM
Station balnéaire très bien sans voiture ni moto très calme pour un repos parfait en inde n esitez pas à parcourir les toutes petites ruelle de 1 mètre de large qui vous révèle parfois d agréable surprise

6/10 Okay

CHRISTINE, TOURS

Liked: Cleanliness, staff & service, room comfort
hotel très bien restaurant très proche très bon
séjour très agreable malgré le désagrement à notre arrivée , la chambre ne corespondait pas du tout ni aux photos ni au descriptif mais le personnel très agreable et comprehenssif même si ils nous ont changé pour l'étage ils nous ont remis dans la même chambre !!

10/10 Excellent

Monica, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort
Perfekt läge vid stranden och trevlig personal
Beach Florra Inn är ett prisvärt hotell. Läget vid stranden är perfekt och personalen är trevlig och tillmötesgående. Städningen fungerar inte alltid bra och vi som gäster behövde själva be om toalettpapper och annat men allt sådant kompenserades av att personalen var så trevlig och tillmötesgående.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell
Ett trivssamt hotell några steg från stranden. Trevlig och hjälpsam personal.

6/10 Okay

Amelie, Stockholm

Liked: Cleanliness, staff & service, room comfort
Bra hotell, trevlig hjälpsam personal, bekväma sängar, tyvärr lite högljutt vissa kvällar.

8/10 Good

Marijan

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel liegt unmittelbar am Strand, wir hatten ein Zimmer mit Klima-Anlage. Das war wirklich sehr angenehm. Personal ist freundlich und hilfsbereit. Leider hat das Sea View Palace kein WIFI / Internet.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Fräscht med bra läge nära stranden
Enkla men rena rum, de städade varje dag! Bra läge precis vid strandpromenaden.