Norbury Hotels

"I turned up to be told they had overbooked and had no room for me. I asked why no one had told me but got told there was no contact details on the booking (a lie). The staff member at the front desk simply did not care. They then told me they had a room available only for an extra £200. I was shocked and appalled at the attitude. I had driven 3 hours and told them this and got no more than a shrug in return. Appalling and will never stay here in the future."

"A good hotel for a short stay. Close to beautiful Shrewsbury. Excellent and friendly staff. Good standard of facilities including swimming pool. Nice, clean and spacious room. Lovely breakfast. One mark off the five star due to poor water pressure in the shower. But I liked this hotel very much and would recommend it."

"Clean room highly recommend the club rooms. Food and service were very good too"

"Great breakfasts. Gluten free as well"

"Lovely friendly staff. Great breakfast"

"Great stay as always! Helpful staff."

"Welcoming staff, the room was great with a relaxing view of the country park. Hardly any noise heard, which is always good. Good breakfast selection. Also, accessible disabled parking and all areas were accessible. "

"Good value for a hotel within easy walking distance of the city centre. Quite a spacious room, but no drawers or cupboards. Some rooms face the ring road but ear plugs get rid of the traffic noise."

"Really disappointed with my stay for the price. Really poor room, breakfast was awful and had to pay extra for parking - which i was emailed about the night before my stay and price stated (£6) was incorrect. I paid £7.40 for parking for less than 20 hours. "