Normandy Isle Hotel Guide - Hotels with Spa in Normandy Isle, Miami

"Nice hotel. Clean rooms . Trouble with hot water but they corrected it right away"

"Great"

"The best thing is the location and nice staff. Tv and the phone in the room didn't work. The room wasnt the cleanest either, lots of stain in the bed. after we went to the beach, we asked for our room to be cleaned cause we had a bit of sand in the room; after we came back, we could still feel the sand in the floor. Pool wasnt really clean either, lots of leaves +bugs."

"Just ok"

"The rug wos very dirty,hair everywhere in the floor!"

"Awful costumer experience "

"Totally not worth the overpriced rates. Beach chairs and umbrellas are extra fee, the spa has an extra fee. The amenities and entertainment is overcrowded since it’s open to the public so everything is crowded, expensive and not accommodating. The staff is very cold and business oriented almost feels that they are doing you a favor by staying there. I left my room before 7am and got a bill a few days later for $450 of late check out!! Didn’t received a notification of the charge or invoice just the charge on my credit card. I am still waiting for that credit! Not a good stay/experience at all!!!"

"Dirty room. Mold on pillows."

"We stayed for one night before a cruise. The property was decent and very close to the airport. All the staff were very friendly. The shuttle to the cruise terminal the next morning was convenient. The hotel was expensive, but more affordable than some other options in the area. There’s a new taco place nearby which was incredible. Not much else around this Holiday Inn. It was good for one night. "