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"The issue with check in was that the printer was down? We, along with another guest had to wait around 20+ minutes not knowing what was happening. The receptionist offered what seemed to be a complimentary drink. We had a beer but then another staff member asked for payment. We paid to avoid an issue. Everything else was really good and dog friendly also, would stay again when visiting family in Bristol. "

"Hotel is very good. Perfect location. Bath is an easy city to walk around. "

"It was a new experience but one we enjoyed "

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"Loved the location of this hotel, right in the heart of Bath with plenty of restaurants to choose from close by. Staff were incredibly friendly and helpful, more so than in many more expensive hotels we have stayed in. Rooms are compact and basic although very cleverly designed. It’s a comfortable bed to sleep in with a good shower. Suited us as we are usually out touring all day. "

"Amazing room and wonderful value. We always stay here when we visit Cardiff."

"Absolutely amazing from the spa to the room to the staff! Highly recommend!"

"Stay was great would definitely recommend great location, clean rooms, comfortable beds, nice quiet hotel no noise disturbance. Lovely welcome of staff let us leave our suitcase after checkout. Only con is the breakfast area is quite small. "

"Great place to stay very good staff "