Norton Hotels

"Yes. Very peaceful. Nice breakfast and kind staff."

"Entire hotel smelled off. Bed was uncomfortable. Grime was on all the base bla "

"Clean rooms, good location "

"We just needed a place for the night so wasn’t wanting much; however, the app reviews were skewed. Bathrooms moldy. Nonsmoking room filled with smoke smell. Continental breakfast was bread/toast, yogurt, packaged donuts, or cereal. We went to a great breakfast place down the street. "

"The remodel and update of the hotel was wonderful. Staff was great to interact with. Location was perfect, we were able to get to everything within 15 minutes. A little gem hidden up in the mountains. Highly recommend"

"We enjoyed our stay at the Highlander Mountain Home -spending our 25th anniversary there. We hope to return soon. Sarah was delightful and attentive. She provided answers to all of our questions. We had enjoyable conversations with the restaurant manager (and learned of her family’s long history in the community) as well as the staff members - Maggie, Abbie and Graham. The location was perfectly situated in the middle of town. Highlands is a wonderful community with gorgeous nature surrounding it."

"I thought things were fine, my wife didn't. The walls are thin, we could hear neighbors talking pretty easily in the room. My wife asked for tea and the desk lady told her she'd sell her a bag, they didn't put tea bags in the rooms until later in the season. The wood fire in the common area was nice. We didn't really use the balcony, it was OK I guess. There were odd noises during the night."

"Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there. "

"Beware hidden fees if booking through Travelocity. Layout of condo was awkward with living room on separate floor."