Mercure Norwich Hotel

Suburban hotel with 24-hour front desk and restaurant

Choose dates to view prices

Where to?

Dates

November 2025

2

December 2025

Daily buffet breakfast (GBP 17.95 per person)

1 bedroom, in-room safe, desk, iron/ironing board

Located in Norwich's business district, Mercure Norwich Hotel welcomes guests with an on-site brasserie serving international cuisine all day. Enjoy terrace views, relax at the bar with WiFi, and experience the well-maintained property praised by previous guests.

Good

Popular amenities

Bar
24/7 front desk
Room service
Housekeeping
Laundry

includes taxes & fees

9 Nov - 10 Nov

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Classic Double Room, 1 Double Bed

Excellent

Highlights

Heating

Connecting rooms available

Flat-screen TV

Separate bedroom

Shower/bath combination

Eco-friendly toiletries

Private bathroom

Hairdryer

21 sq m
Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

Excellent

Highlights

Heating

Connecting rooms available

Flat-screen TV

Separate bedroom

Shower/bath combination

Eco-friendly toiletries

Private bathroom

Hairdryer

21 sq m
Sleeps 2
2 Twin Beds

Privilege, Double Room, 1 Double Bed

Highlights

Heating

Connecting rooms available

Flat-screen TV

Separate bedroom

Shower/bath combination

Eco-friendly toiletries

Hairdryer

Private bathroom

24 sq m
Sleeps 2
1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating

Connecting rooms available

Flat-screen TV

Separate bedroom

Shower/bath combination

Eco-friendly toiletries

Hairdryer

Private bathroom

24 sq m
1 bedroom
Sleeps 2
1 Double Bed

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating

Connecting rooms available

Flat-screen TV

Separate bedroom

Sofa bed

Shower/bath combination

Eco-friendly toiletries

Private bathroom

24 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

About the area

121-131 Boundary Road, Norwich, England, NR3 2BA

What's nearby

Norwich Cathedral - 5 min drive - 3.7 km
Market Place - 5 min drive - 3.7 km
University of East Anglia - 5 min drive - 3.9 km
Norwich Castle - 6 min drive - 4.1 km
Carrow Road Stadium - 7 min drive - 5.4 km

Getting around

Salhouse Station - 11 min drive
Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

‪Greggs - ‬4 min drive
‪McDonald's - ‬4 min walk
‪McDonald's - ‬5 min walk
‪Oaks Brewers Fayre - ‬4 min drive
‪KFC - ‬17 min walk

About this property

Mercure Norwich Hotel

Upscale hotel near Norfolk Broads

Take advantage of a terrace, dry cleaning/laundry services and a bar at Mercure Norwich Hotel. The on-site international cuisine brasserie, Brasserie Restaurant, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi and conference space are available to all guests.

You'll also enjoy perks such as:

Free self-parking
Buffet breakfast (surcharge), luggage storage and multilingual staff
ATM/banking services, smoke-free property and meeting rooms
Guest reviews speak well of the overall condition

Room features

All 107 rooms boast comforts such as 24-hour room service, as well as thoughtful touches such as free WiFi and safes.

More amenities include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and shower/bath combinations
Flat-screen TVs with digital channels
Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Breakfast included
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

9 Nov - 10 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant

Restaurants on site

Brasserie Restaurant

Things to do

TV in common areas

Family friendly

Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No lift

More

At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

More

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board on request
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Norwich

Mercure Hotel Norwich

Mercure Norwich

Mercure Norwich Hotel

Norwich Mercure

Norwich Mercure Hotel

Norwich Ramada

Ramada Norwich

Mercure Norwich Hotel Hotel

Mercure Norwich Hotel Norwich

Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Is Mercure Norwich Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Norwich Hotel?

As of 2 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 9 Nov 2025 start from €81.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Norwich Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Norwich Hotel?

Checkout is at 11:00 AM.

Where is Mercure Norwich Hotel located?

Situated near the airport, this hotel is within 1 mile (2 km) of Sweetbriar Marshes, Hellesdon Hospital and Anderson's Meadow. Catton Park and Wensum Park are also within 2 miles (3 km).

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Mercure Norwich Hotel Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Good

Steven

16 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at this hotel as visiting family, city centre is close but unsure of time. The hotel was well positioned for us and easy accessible to major roads, loads of free parking. Staff and breakfast were great, we spoke to the ladies cleaning the room and very helpful. Parts of the room and hotel were slightly dated but the hotel and room was very clean and tidy. I would recommend.

Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

11 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One night stay following a friends birthday party at the venue. The hotel delivered everything I expected and a very tasty breakfast.

Stayed 1 night in May 2025

10/10 Excellent

Jamie

22 Jun 2025

Liked: Property conditions & facilities, room comfort

Arrived early and the lady on reception arranged for our room to be made up to allow us to check in, above and beyond service. Lovely room and we were lucky to have air con on the hottest day of the year. Bar area nice we didn't eat so can't rate the food. Only slight niggle was there was no outside area to enjoy the sun

Stayed 1 night in Jun 2025

8/10 Good

Michael

30 Sept 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was as expected we had a good visit and meal

Stayed 1 night in Sep 2022

8/10 Good

Shahid

13 Apr 2025

Liked: Staff & service, property conditions & facilities

Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working

Stayed 4 nights in Apr 2025

10/10 Excellent

Steven

14 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.

Stayed 2 nights in Jan 2025

10/10 Excellent

Sital

29 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.

Stayed 2 nights in Apr 2024

8/10 Good

Keshar

18 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Toilet and bathroom extractor fan wasn’t working apart from that all good thanks

Stayed 2 nights in Apr 2025

6/10 Okay

Maria

18 Jun 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The drinks in the bar were expensive therefore it was quiet with no ambience. The whole hotel could do with refurbishment. There was no lift. The shelf the hairdryer was on was dusty and the bag containing the hairdryer also.

Stayed 1 night in Jun 2025

10/10 Excellent

Stewart

5 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A nice comfortable bed after a 5 hour journey could not fault the room 👍

Stayed 1 night in Nov 2023

10/10 Excellent

Albino

27 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Simplistic check in courteous service throughout

Stayed 1 night in Aug 2023

10/10 Excellent

George

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, good price, but there was a lot of noise at nighttime!

Stayed 1 night in Jun 2024

8/10 Good

Yvonne

16 Dec 2024

Liked: Cleanliness, amenities, property conditions & facilities

A little dated

Stayed 1 night in Dec 2024

6/10 Okay

Adam

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Neutral due to good staff

Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable

Stayed 4 nights in May 2024

10/10 Excellent

maxwell

11 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Hot shower. Quite room. The front desk managed to source me and taxi quickly when I couldn't myself due to the king wait time.

Stayed 1 night in Jun 2023

6/10 Okay

Matthew

7 Aug 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

My son and I booked this hotel, so we could access the pool and spa as advertised. Apparently on arrival, we were informed these are no longer in use !!

Stayed 2 nights in Aug 2024

8/10 Good

Glen

29 Aug 2023

Liked: Cleanliness, staff & service, room comfort

Not bad

Our wedding anniversary trip. They upgraded our room to a suite free of charge. Rooms are a bit tired but comfortable. Breakfast ok ish bacon was tough and orange juice was squash. Not what you expect for £13. Would I stay again ? Possibly but not breakfast

Stayed 2 nights in Aug 2023

4/10 Poor

James

25 Aug 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth £119

Very tired hotel. Grubby and badly in need of a refurb. I gave up waiting at the bar for food and ordered a deliveroo. I booked here as a premium alternative to a prem inn - I made a mistake

Stayed 1 night in Aug 2022

8/10 Good

Diane

18 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not clear directions to the reception. Parked in 1st car park realised not near to reception and have to use walking aid.

Stayed 1 night in Aug 2023

4/10 Poor

Roger

19 Sept 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Dissatisfied

Old poorly maintenance Run down

Stayed 1 night in Sep 2022

4/10 Poor

David

6 Aug 2023

Disliked: Property conditions & facilities

Very tired & dated hotel.

Arrived late after long drive from Manchester. Check in was quick and easy, however I was really disappointed at the state of the hotel. The photos online on this site are not representative of the current condition of the hotel. The common areas and my room were extremely dated, tired and in desperate need of updating in my opinion, and were nothing like what I expected. I would not have chosen to stay here had I known the reality.

Stayed 1 night in Aug 2023

8/10 Good

Dawn

25 Mar 2023

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Wouldn’t rush back

Staff at the hotel were friendly and efficient. Bar and restaurant quite pleasant. However, the rest of the hotel hasn’t been decorated or renewed for many years. So rooms were a good size but old fashioned. Carpets worn and bare in places. No lift to the first floor. However, the most disappointing part of the hotel was the function room. Still stuck in the 80s but with added Christmas decoration. Fairly lights on show, Christmas decs in the ceiling and huge red bows around the bar area. Overall stay was ok but wouldn’t rush back

Stayed 2 nights in Mar 2023

8/10 Good

Gareth

20 Sept 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Firstly the staff werent aware of the reply to the email you sent. It looked really tired inside and out. The carpets were worn or stained. The bar carpet was rucked up. We ordered coffees and got called to the bar to collect them, whereas normally they would be brought to the table. My wife asked for vegan sausage and a runny egg, as all the eggs brought out were firm. The sausages were under cooked and the egg again was firm. We were very disapointed. Apart from being charged more per night and breakfast than was being charged on the day. You need to refurbish soon or you will miss out on people staying there on a regular basis.

Stayed 2 nights in Sep 2024