Novo Hamburgo Hotels

"The room was not cleaned!"

"All great. Specially the food (beaky and dinner) "

"No shops nearby. Everything is an Uber. This the seedy part of Moinhos. The hotel service is inconsistent. Most of the staff do not speak English. They cater to local tourists. Which is fine. The rooms aren't super clean. But the bed sheets were changed. The air con and heat work. There's an extra quilt. Windows open. There's a consistent wet cement type smell. Amenities are standard. Bathroom small. The cafe is open with standard fare. Hit and miss some items missing. It is a decent hotel but far from the cool area of Moinhos."

"No We never found one Had to take an uber After three attempts because the cars are so small Our luggage didn't fit. THEY TOLD US THAT THERE IS NO SHUTTLE So uber both ways "

"Computer at site lost our Expedia reservation and while my wife and I were in deep discussions as to the issue the desk staff was laughing at us for our English usage not knowing my wife is Brazilian. We ate dinner in the restaurant and it wasn’t bad as was breakfast but could see several guests struggle with the under cooked eggs and bacon. The worst struggle though was determining that a small napkin dispenser in the bathroom was actually giving out 3”x5” slips of toilet paper. Quite the adventure "

"Check in took too long"

"From room service prices, to the taste of every single item I ordered I would stay here again in a heartbeat! The staff was fantastic, but I did have a native Brazilian Portuguese speaker with me to translate. I had a WONDERFUL experience."

"This is just a great spot in there many times and it’s great value and great location"

"Very small room"