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Reviews of Brook Whipper-In Hotel

3 out of 5
Brook Whipper-In Hotel
Market Square, Oakham, England

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 174 reviews" "
Rating 8 - Good. 71 out of 174 reviews" "
Rating 6 - Okay. 31 out of 174 reviews" "
Rating 4 - Poor. 18 out of 174 reviews" "
Rating 2 - Terrible. 11 out of 174 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fishing Trip
Good hotel just stayed one night food in the restaurant was good and better than the usual pub fayre Good value, only one fault was the shower in the room wasn't very good, poor water pressure and not very controllable either red hot or cold.
Stayed 1 night in Sep 2023

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Amazing hotel. The decor is beautiful and all staff were very attentive and couldn't do enough for us. Nice to hear 'sir' and 'madam'. I thought that kind of politeness had been lost, seems not. The breakfast was the best weve ever had. All staff seemed very hapoy in their work. Lovely to hear jolly voices, even behind the scenes. Furnishings lavish, eventhough we paud a very reasonable price. Perfect location, right in heart of Oakham. All in all, couldn't falt. Even our dog was treated to a special breakfast treat. My husband was very pleased with the ample parking. A very memorable stay which made our little walking holiday feel very, very special. Well done to the owners.
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Thank you very much for your feedback. We appreciate it. We look forward to welcoming you back to our charming 17th century coaching inn once again.

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended Oakham Hotel
Very comfortable beds, lovely deco and great location
Stayed 1 night in Aug 2023
Response from Reception on 4 Sept 2023
Thank you very much for your feedback. We appreciate it. We look forward to welcoming you back to our charming 17th century coaching inn once again.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, excellent breakfast
Beautiful, charming, cosy hotel right in the centre of Oakham. My room was very clean and comfortable. Breakfast was delicious and the service at breakfast was exceptional. All staff very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from Reception on 4 Sept 2023
Thank you very much for your feedback. We appreciate it. We look forward to welcoming you back to our charming 17th century coaching inn once again.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Reception on 11 Jul 2023
We look forward to welcoming you back to the Inn.

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Lovely breakfast. Great location. Friendly staff. Room a little cramped and hot.
Stayed 1 night in Jul 2023
Response from Reception on 11 Jul 2023
Thank you for your feedback. We do have larger categories of rooms for any future stay that you might be planning. None of the hotel has any air conditioning or comfort cooling systems.

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Was perfect for my stay in Oakham.
Stayed 1 night in May 2023
Response from Reception on 11 Jul 2023
Thank you very much for the feedback.We look forward to welcoming you back.

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Whipper on 15 Apr 2023
Dear Eddie,Thank you for choosing to stay with us.Best Regards,Nicholas

10/10 Excellent

Linda

Stayed 1 night in Mar 2023
Response from Whipper on 21 Mar 2023
Dear Linda,Thank you very much for choosing to stay with us!Best Regards,The Whipper In Team

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities
Very welcoming
Stayed 2 nights in Mar 2023
Response from Whipper on 11 Mar 2023
Dear Dawn,Thank you for choosing to stay with us.Best Regards,The Whipper In Team

10/10 Excellent

brian

Stayed 1 night in Mar 2023
Response from Whipper on 11 Mar 2023
Dear Brian,Thank you for choosing to stay with us.Best Regards,The Whipper In Team

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my regular hotels in the rutland area, always a pleasure to stay, staff are extreamily friendly, rooms very comfortable.
Stayed 1 night in Jan 2023
Response from Whipper on 7 Feb 2023
Dear Derek,Thank you for choosing to stay with us again and thank you very much for leaving a review. We appreciate your lovely feedback and will pass it onto the team.Best Regards,The Whipper In Team

8/10 Good

Marie

Stayed 1 night in Dec 2022
Response from Whipper on 18 Jan 2023
Dear Marie,Thank you for choosing to stay with us and we hope that you return in future.Best Regards,The Whipper In Team

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will be coming back. Staff very friendly
Stayed 2 nights in Nov 2022
Response from Whippy on 24 Nov 2022
Dear Pauline,Thank you very much for choosing to stay with us and thank you for the top marks review.Best Regards,The Whipper Inn Team

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us David.Best Regards,The Whipper Inn Team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us.Best Regards,The Whipper Inn Team

10/10 Excellent

Martin

Stayed 1 night in Oct 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us Martin.Best Regards,The Whipper Inn Team

10/10 Excellent

Seiichi

Stayed 1 night in Oct 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us Seiichi.Best Regards,The Whipper Inn Team

8/10 Good

DAVID ANTHONY

Stayed 2 nights in Sep 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us David.Best Regards,The Whipper Inn Team

8/10 Good

Steven

Business traveller
Premises is in need of decoration. Room although it had amenities it was needing redecorating. Quiet location and lovely town.
Stayed 1 night in Sep 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us Steven.Best Regards,The Whipper Inn Team

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, room comfort
Nice Stay
Nice stay, dated accommodation but clean and comfortable. Nice staff, great breakfast and evening meal.
Stayed 2 nights in Aug 2022
Response from Whipper on 9 Nov 2022
Thank you for choosing to stay with us Justine.Best Regards,The Whipper Inn Team

2/10 Terrible

Patrick

Stayed 1 night in Aug 2022

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Tired
A bit tired. No shampoo in the bathroom but the room was a very good size
Stayed 1 night in Jul 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice visit
Very welcoming good large room with bath and shower furnishings matched the age of hotel very clean
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are always helpful and welcoming but there could be small improvements like having a mirror when you dry your hair and maintenance is required to make it fresher in the rooms. It is a lovely old building but could improve the noisy stairs and sound proofing (two ensuites are butted together)
Stayed 5 nights in Jul 2022

8/10 Good

MR N

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Sharon

Liked: Cleanliness, staff & service, room comfort
Would stay again.
Lovely stay at the Brook Whippet hotel. Full of charm and character. Little outdated but its an old building. Staff were amazing, Tom especially, worked so hard pretty much running the place single handedly.
Stayed 2 nights in Jun 2022

2/10 Terrible

Kirsty

Stayed 2 nights in May 2022

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
A very nice weekend. Food was good and the area very pleasant.
Stayed 2 nights in May 2022

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful place to stay
It was great. Easy check-in, clean room, nice staff, good choice for perfectly cooked breakfast. The hotel itself was full of character. I wish their toaster was a bit more powerful though 😉
Stayed 4 nights in May 2022

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Jevon

Liked: Cleanliness, room comfort
Great location in The heart of Oakham
Stayed 1 night in Apr 2022

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Pleasant stay
Pleasant stay in an old hotel. All very clean but what you expect in an old building, squeaky floorboards and things on a tilt. Only criticism was the shower, took an age to get hot and then scalding, couldn’t regulate the temperature at all. Breakfast ok, could have done with being a bit hotter but not a major. Location superb.
Stayed 1 night in Apr 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay.
Me and my partner had a great stay over in Oakham. Manoj (Apologies if I’ve misspelt your name) and Paul were most welcoming and fantastic hosts. The hotel is basic, clean and in a great location on the high street. For the price I could not fault the Whipper Inn.
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I don't recommend.
The hotel was very scruffy. Our room The Grafton, was the most drab, depressing , scruffiest, place I've ever slept in. The carpets throughout the hotel were either dirty or badly stained. In some areas they had even replaced patches with another carpet entirely. The service was lack lustre. And the food 2nd rate. Didn't get our free breakfast as we were told by hotel's.com. they said it was wrong and we would have to pay. We didn't bother. Don't know if we were given the worst room because it was our free night, or if all the rooms were this bad. Probably the later.
Stayed 1 night in Mar 2022

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third visit to the Whipper-Inn, the large rooms are cavernous, arm chairs giving that almost ‘home living room’ feel. A most enjoyable stay, I shall return.
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on!
Great location, really friendly staff, lovely room. A hotel with real character!
Stayed 1 night in Feb 2022

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel, shame thé old bar has been removed and is now a restaurant.
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2021

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was fine for my one night short notice stop over. Room very good, shower was awkward to regulate and breakfast adequate.
Stayed 1 night in Dec 2021

6/10 Okay

Jayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff and service is excellent and the food served was good. The condition of the hotel however left a lot to be desired. My room was located next to a room with a bathroom extractor fan (my room didn't have this or a radiator!!) which was noisy and annoying if the occupant fell asleep with the bathroom light on or decided to go to the loo at 2am!! The hotel floors and doors are creaky (could be considered as part of the character ?) and voices could be heard from nearby rooms.
Stayed 6 nights in Oct 2021

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, oozing with character. Excellent room, fantastic staff, some downstairs areas could benefit from a good refresh. I do hope to return.
Stayed 2 nights in Oct 2021

4/10 Poor

Kulbushan

Stayed 1 night in Oct 2021

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgraceful!
My wife booked this hotel without reading any reviews. We arrived there on our last night after a lovely holiday, all booked through Hotel.com. Check in was not the best but we were hoping for a nice end to our week away. We were allocated a room called Cottesmore and climbed the stairs to be greeted by a very peculiar smell that my wife said made her feel a bit sick. Believing the room would be fine we opened our door. All I can say is that we were totally shocked with what we saw. The carpet was filthy and heavily stained. Disgusting, must have been there for years.The room was drab and extremely tired. No amount of tlc would have helped. The room needed a complete refurbishment! We dumped our suitcases and went outside into the fresh air. My wife asked to leave and I agreed. After making an excuse we did just that. If we'd been offered another room we wouldn't have wanted it. Luckily home was not too far away. Once there we checked the reviews on a number of sites. It's very odd, a big difference in those. People seemed to really like the hotel or were very dissatisfied. Some grim photos too, especially one of a mattress! Ugh! Glad I didn't check ours! One of the hotel's replies to a complaint in Oct 2018 said they were undergoing "a rolling programme of redecoration". Well they obviously hadn't got as far as the Cottesmore! Don't know how they had the gall to rent this room out. My advice is do not book this hotel, we won't. We will also avoid all others in the group.
Stayed 1 night in Sep 2021

6/10 Okay

Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Central position
Stayed 3 nights in Sep 2021

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good
Stayed 1 night in Aug 2021