Reception

Reviews of Clough Manor Hotel

3.5 out of 5
Clough Manor Hotel
Rochdale Rd, Densham, Oldham,, Saddleworth, Oldham, ENG

Reviews

8.0

Very good

Rating 10 - Excellent. 22 out of 59 reviews" "
Rating 8 - Good. 20 out of 59 reviews" "
Rating 6 - Okay. 12 out of 59 reviews" "
Rating 4 - Poor. 5 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Sharon, Glasgow

Liked: Cleanliness, staff & service, room comfort
Great
Stayed one night for B&B. Staff very attentive and helpful. Food excellent and would highly recommend. The location is lovely with great views. We stayed in a superior room, which was very clean and the bed was comfortable. The only thing I would suggest would be that the room could do with refurbishment as the decor and bathroom were a bit outdated compared to some of the rooms on the Website. Would definitely return to the hotel.
Stayed 1 night in Dec 2017

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, room comfort
Lovely stay
Love the area, Clough Manor is a lovely hotel . Only thing needs desperately is a little tender love and care, little bit of touch ups and repairs here and there. The staff where fantastic, friendly and couldn’t do enough. Breakfast was 10/10
Stayed 1 night in Nov 2017

10/10 Excellent

CHIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeps well, totally energized
Exactly what I preferred a nice quiet place, clean and tidy, service are great, staff polite
Stayed 1 night in Nov 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed staying again at Clough Manor. Superb hotel! Staff and management really friendly and welcoming. Highly recommend it!
Stayed 1 night in Nov 2017

10/10 Excellent

Ledwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Well looked after, had a fantastic stay. Owner is very professional and friendly
Stayed 1 night in Nov 2017

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

A, Falkirk

Disliked: Cleanliness, staff & service, property conditions & facilities
It's the little things that matter
Booked for a 1 night stay and after a long drive I arrived at 21:30. No one present to greet you as you arrive so I had to go searching for a member of staff. The person who did book me in lacked manners and offered no information on the hotel facilities, breakfast times etc....all fairly basic stuff. I had to ask all the questions?!?! The journey to Room 20 was entertaining as the lights didn't seem to work in the dark corridor! Had to feel my way along the wall to find a light switch. The room was dimly lit and there was a smell of dampness. The furniture is drink-stained, the table lamp nearly fell apart in my hand as I tried to switch it on and the toilet was a throw back to the 80's with its artexed ceiling! The yellow staining all over the bath, mould spores on the ceiling and damp wood along the skirtings need to be addressed!! Then there was the TV. a Sky remote is supplied and will switch the tv on but the tv cannot read the signal from the 'box' and therefore you require the original tv remote to search for this........and search for it I did (and part of me wished I hadn't bothered) behind the dressing table - filthy, behind the bedside table - filthy and then pulled back the curtains to the french doors - dampness on the wall adjacent to the door! Breakfast wasn't the best. 2 slices of toast, juice, poor coffee and a yoghurt. Others around me were being offered food from the kitchen. Think they forgot about me - lol.
Stayed 1 night in Oct 2017

10/10 Excellent

Darren

Liked: Staff & service, room comfort
Warm welcome
Lovely friendly staff warm welcome, rooms are clean and comfortable breakfast was nice freshly cooked to order
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor details
Its a very nice hotel, bar and restaurant are great, the night manager, Lizzy, exceptional, a great asset. My only niggle was the shower, in this day and age, the very least i would expect would be an electric shower, especially as the cold water pressure is so low, the shower head/handle, is so close to the wall, the water dribbles out, there is no thermostat, so you either have it scolding hot, or boiling hot, as the room i stayed in (9) had little to no cold water, shame really.

6/10 Okay

Fliss, A

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable. ...
The dining and bar areas are well presented, stylish and modern. The room was clean and nice. The staff were helpful and friendly. However breakfast really let the hotel down. The portions were tiny! I asked for beans and scrambled egg with vegetarian sausage. I had literally 20 beans! A tiny portion of egg. And my single vegetarian sausage tasted like it had been cooked in the meat pan!!! Worrying as a vegetarian. Cereals were in pots but with no utensils, I saw one guest wrist deep fishing his cereal out by hand, hygienic it is not!! We left and paid for food in a local village. Such a shame, potential to be great.

8/10 Good

Jess, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, great staff!
The hotel itself is extremely decent for the price with a comfy bed and Sky TV, you can't really go wrong, even had a little shared garden. Interesting food at the restaurant which we really enjoyed, and quite good price too. The thing that made our stay great though were the staff, who were extremely welcoming and helpful, even offering to give us a lift to a train station as we had our car at a garage and everything is quite far away if you were to walk.

8/10 Good

Gary, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Motorway
Nice Hotel near motorway but great views and nice food

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was my third visit to the clough manor and now is under new leadership since my last time here no deed to worry, it still meets all my expectations and more, the new menu is good and the new chef i expect is a real asset to the hotel it was by know means bad before but you won't be dissapointed.

8/10 Good

Kevin Mc.

Liked: Cleanliness, staff & service
Business trip
Lovely views out of room. Ample space in car park. Room was cold though a heater was provided. Creaky floorboards outside my room, but hotel was fairly quiet so didn't bother me. Got my breakfast order wrong, but otherwise breakfast was nice. I would go there again.

8/10 Good

Kevin Mc.

Liked: Cleanliness, staff & service
Business Trip
Lovely views out of room. Ample space in car park. Room was cold though a heater was provided. Creaky floorboards outside my room, but hotel was fairly quiet so didn't bother me. Got my breakfast order wrong, but otherwise breakfast was nice. I would go there again.

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
A 2 day stay for business. Early January so very quiet. Excellent wi-fi (FREE) everywhere in the hotel. Ample parking. Service was spot-on. TV in bedroom has most Sky channels but not Sport. Brilliant full English breakfast. An inexpensive choice with excellent service.

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenominal.
Lovely independent hotel who couldn't be more helpful. Everything was perfect.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay! Will be back again
New management had taken over the week before we came and I must say, we really enjoyed our time there. Food was fab, customer service was excellent, nothing was too much trouble. Can't wait to come again. Thanks guys :)

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
booked one of the more expensive rooms. The room was lovely but the bathroom was dated and could have been cleaned to a higher standard. Helpful staff of you could find them however good value for money food was ok and would consider staying again for those reasons. Had a lot of potential!

10/10 Excellent

cherie, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stop
It was very nice the views was great and staff were great food was also excellent

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Good breakfast
Business stay, good breakfast freshly made

6/10 Okay

Brian, Glasgow

Liked: Cleanliness
Decent enough room bathroom was a throwback to the eighties old flattery fan,avocado bathroom suite etc

10/10 Excellent

Nigel, Spalding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views and fabulous food
The hotel sits on the side of the valley and has some amazing views. The staff were polite and friendly, the menu in the restaurant was different enough to be interesting without being over the top, the food was fabulous. The hotel has undergone some refurbishment with some work to be done, our room was lovely, very modern, the bathroom was a bit quaint by comparism, but nothing wrong with it.

4/10 Poor

Birdwoman, Cornwall

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely Hotel but......
The rooms need updating especially the bathroom...cracked bath/tiles repaired...old bathroom suite. Bar/restaurant lovely (doesn't match the bedroom) unfortunately I found the hotel extremely noisy and struggled to sleep. The staff were very courteous and polite. Expensive given the lack of sleep and poor condition of bathroom.

8/10 Good

John, Rotherham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clough Manor Business Stay
Very comfortable stay. Lovely breakfast.

10/10 Excellent

Phillip, Stafford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem!
I was recommended this hotel by my colleague who was with me also. The views from the rooms and the front were spectacular. The hotel has been refurbished mostly so it was both modern and traditional styling. Staff were very friendly and helpful during our 3 night stay. Although we were there on business, I would definitely stay there with my family!

4/10 Poor

Pat&Mike, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities
Blast from the past
We had a one night's stay here as part of a 28 day touring holiday. Without doubt the most disappointing. Their website states Sunday dinner served until 8:30pm upon arrival we were told if we want dinner we will need to dine at 6pm. No choice but to eat out and at 9.50pm we receive a phone call to inform us that the hotel will be closing at 10pm.and we should let ourselves in. Website says bar closes at 11.00pm and having to drive out to eat I was hoping for a beer or two in the bar....not to be. The rooms are fairly dark and dimly lit and the bathroom in need of TLC. Insecure bidet, loose fittings, missing plugs, poor grout and silicone condition to tiles. TV size more suited to a teenager's bedsit. On the plus side bed was comfortable and they served possibly the best breakfast we have had so far

8/10 Good

Gary, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Great views nice room all you are looking for from hotel

8/10 Good

jim, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clough manor business trip
Everything excellent except for shower pressure very poor. Great breakfast. Very clean facilities. Friendly staff. Easy to find.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Stephen, Yorkshire

Liked: Cleanliness, staff & service
Great hotel, bathroom needs updating
We stayed in this hotel for one night in May 2015, while visiting the area for a wedding. The location is very pleasant, at the edge of a small village on the moors and a short (< 10 min drive) from the M62. We were welcomed by a very friendly receptionist, who was very courteous and who also offered to book a taxi for us to take us to the wedding venue a few miles away. We had a 'four-poster' room, which had a comfortable bed, plenty of space (sofa, TV, tea/coffee making) and was nice a quiet. WiFi was free, and worked well on our phones. The only down-side of the room was the bathroom, which was very dated (avocado bathroom suite), poorly lit and had very low water pressure on the (over-bath) shower. We did note a strange 'rule' written in the hotel information pack regarding it being forbidden to eat or drink anything in the room that isn't purchased from the hotel, and that there would be a "charge" imposed if this was breached. We had taken a bottle of prosecco with us, as a treat during our night away from home(!), which we drank. We just packed the empty bottle and took it home with us. I don't think the information regarding this rule appears on the hotels.com booking page for the hotel. It is not clear what "charge" would be applied, or even if this is enforceable in reality given there is nothing in the hotels.com booking/contract about it. It is certainly not something I have ever seen at any other hotels.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Mixed bag
This hotel has good bits or bad bits there's nothing in the middle. Views are great, bed really comfy, door entry cards work first time every time (a first for me). Good strong free wifi signal. Main meal in restaurant was outstanding, breakfast great as well. Rooms are dated circa 1990's style. Desert resembled something you would get four for a pound in Iceland yet was charged five pounds. Soft drink lemonade price was extortinate 7.60 for 1 litre! This alone would stop me from eating or drinking here again. Staff friendly and professional, but service could be quicker in all areas.

10/10 Excellent

katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely walks surrounding the area
Lovely time, would definitely return :-) staff are very polite and helpful

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Average
We stay here a lot for business and we're dissapointed by the normal great food and comfort of clough manor. Shower in our room had very little power and the normally great food was average .

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

jacqui, audenshaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a romantic break
Great hotel all staff including owners are great especially Richard the manager who gave us a lift into another town for an evening out to save us getting a taxi,views from rooms are fantastic ,food was excellent as was wine and beer choice ,can not fault this place or the staff ,we will be back see u all soon .

6/10 Okay

Lindsay, glasgow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for business use, would use again
Great service from bar staff, really friendly and helpful !

10/10 Excellent

DAVID, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay friendly staff
Comfy beds

10/10 Excellent

Simon, Norfolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, especially with dogs
We stayed here during heavy snowfalls. Whilst the hotels location is rural, and quite a way up the hillside, the staff made every effort to ensure we were comfortable. Paul, the maintenance man, was out early clearing a path to the road. Important to note that the roads are gritted from the hotel entrance in both directions, so we had no problem accessing the motorway, or the city centre. We were working in Manchester city centre and it was great to get out into the countryside after a days work.

6/10 Okay

stephen

Liked: Cleanliness

8/10 Good

Robin, Everywhere

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Just stayed overnight as part of a short trip around the UK. It served our needs well and seemed perfectly fine for that. Good breakfast, nice drink at the bar in the evening, and located in nice scenery.

6/10 Okay

Raymond, Seaford

Liked: Cleanliness, staff & service
Moorland retreat
Liked the rural location. Staff friendly and helpful. Bedrooms/bathrooms look tired and need some attention.Value for money OK.

6/10 Okay

Michael, Kilmarnock

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location, attentive staff, tired room
Staff good and helpful, room a little tired,room only has patio doors so they cannot be left open over night for any fresh air. Beer prices very high. Good quality food for four out of the five nights. One night not so good.

10/10 Excellent

Laura, Abingdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Have stayed at this hotel before and specifically booked again. Good countryside location yet close to motorway connections. Hotel staff very welcoming and helpful.

10/10 Excellent

Mrs Valerie Butterworth, Shrewsbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discovered Treasure!
We were delighted with all aspects of Clough Manor. All staff were welcoming, friendly and helpful. We especially enjoyed our 5★ evenibg meal and delicious breakfast. We will stay here again.

10/10 Excellent

Mick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome.
A warm welcome was given, taken to the room and showen its contents. The evening meals and breakfast were very good quality and reasonably priced. Altogether a nice atmosphere and surrounds with friendly staff, the veiws of the moor from the dinning/breakfast room are picturesque, shame about the weather. It must be really somthing in the summer.