Hilton Orlando Buena Vista Palace Disney Springs Area

4.0 star property
Art Deco hotel connected to a shopping centre in Lake Buena Vista with 2 outdoor swimming pools

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Orlando Buena Vista Palace Disney Springs Area

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Breakfast, dinner, brunch served; American cuisine
Room, 2 Queen Beds (Roll-in Shower)
Breakfast, dinner, brunch served; American cuisine
Room, 1 King Bed (Disney Springs View) | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Laundry
    Laundry
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
The price is €208
Price available on 1/11/2024
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Room options

Available filters for rooms
Showing 39 of 39 rooms

Room, 2 Queen Beds, Accessible, Pool View (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 King Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 8
  • 3 Queen Beds

Family Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 74 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Penthouse, 1 Bedroom, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Pool View (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (2 QUEEN BEDS AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms (1 KING BED/ 2 QUEEN BEDS)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • Sleeps 8
  • 1 King Bed

Room, 1 King Bed (Pink Ribbon Retreat)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (1 KING BED AND PARLOR)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Single Bed, Tower (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 74 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Resort View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 153 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Fireworks View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Disney Springs View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Island)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Resort View (Mobility & Hearing, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Egyptian cotton bed sheets
  • 167 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Resort View (Island Or Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, Disney View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Map
1900 East Buena Vista Drive, Lake Buena Vista, FL, 32830

What's nearby

  • Disney Springs™ - 10 min walk
  • Disney's Typhoon Lagoon Water Park - 6 min drive
  • Orlando Vineland Premium Outlets - 6 min drive
  • Disney's Hollywood Studios® - 12 min drive
  • Epcot® - 12 min drive

Getting around

  • Orlando Station - 23 min drive
  • Orlando International Airport (MCO) - 25 min drive

Restaurants

  • ‪The Polite Pig - ‬12 min walk
  • ‪T-Rex Cafe - ‬11 min walk
  • ‪Rainforest Cafe - ‬9 min walk
  • ‪The Boathouse - ‬13 min walk
  • ‪Starbucks - ‬4 min drive

About this property

Hilton Orlando Buena Vista Palace Disney Springs Area

Hotel near Disney Springs™
Located close to Splitsville Luxury Lanes & Dinner Lounge and Disney's Typhoon Lagoon Water Park, Hilton Orlando Buena Vista Palace Disney Springs Area provides a poolside bar, a terrace and a coffee shop/cafe. The on-site American cuisine buffet restaurant, LetterPress, offers breakfast, brunch and dinner. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • 2 outdoor pools and a children's pool, with a lazy river, cabanas and sunloungers
  • Breakfast (surcharge), valet parking (surcharge) and express check-out
  • Tour/ticket information, multilingual staff and a banquet hall
  • A vending machine, coworking spaces and a lift
  • Guest reviews speak highly of the pool, helpful staff and location
Room features
All 1011 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • 50-inch LCD TVs with premium channels
  • Fridges, free infant beds and coffee/tea makers

Languages

English, Filipino, French, German, Hindi, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 35 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • CITRUS 28
  • LetterPress
  • SHADES
  • SUNNIES

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 70 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Handrails in stairways (79 centimetre high)
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (104 centimetre high)

More

  • 2 buildings
  • 27 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 43.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Pool access
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per day (rates may vary)
  • Self-parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 35 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buena Vista Hotel
Buena Vista Hotel Palace
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel
Buena Vista Palace Hotel
Hotel Buena Vista
Hotel Buena Vista Palace
Palace Buena Vista
Palace Buena Vista Hotel
Buena Vista Palace Hotel Lake Buena Vista
Buena Vista Palace Lake Buena Vista
Buena Vista Palace Resort Lake Buena Vista
Hilton Orlando Palace Disney Springs Area Hotel
Hilton Orlando Palace Disney Springs Area
Hilton Orlando Buena Vista Palace Disney Springs® Area
Hilton Orlando Buena Vista Palace Disney Springs Area Hotel

Frequently asked questions

Does Hilton Orlando Buena Vista Palace Disney Springs Area have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool types include heated pools. Pool access is from 7:00 AM to 11:00 PM.

How much does it cost to stay at Hilton Orlando Buena Vista Palace Disney Springs Area?

As of 24 Oct 2024, prices found for a 1-night stay for 2 adults at Hilton Orlando Buena Vista Palace Disney Springs Area on 1 Nov 2024 start from €167.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Orlando Buena Vista Palace Disney Springs Area pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Orlando Buena Vista Palace Disney Springs Area?

Self-parking is available for USD 25 per day. Valet parking is available for USD 35 per night.

What time is check-in at Hilton Orlando Buena Vista Palace Disney Springs Area?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hilton Orlando Buena Vista Palace Disney Springs Area?

Checkout is at 11:00 AM.

Where is Hilton Orlando Buena Vista Palace Disney Springs Area located?

Situated in Lake Buena Vista, this hotel is within 1 mi (2 km) of Disney Springs™ and Splitsville Luxury Lanes & Dinner Lounge. Disney's Typhoon Lagoon Water Park and Orlando Vineland Premium Outlets are also within 3 mi (5 km).

Hilton Orlando Buena Vista Palace Disney Springs Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 713 out of 1310 reviews" "
Rating 8 - Good. 241 out of 1310 reviews" "
Rating 6 - Okay. 163 out of 1310 reviews" "
Rating 4 - Poor. 96 out of 1310 reviews" "
Rating 2 - Terrible. 97 out of 1310 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Joel, Lakeland

Liked: Cleanliness
Stayed 1 night in Oct 2024

6/10 Okay

Mike

Travelled with group
Liked: Staff & service
Lobby is beautiful. Staff very friendly. Our room was dated and had roaches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

6/10 Okay

MD

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
I just didn't like that you have to pay for parking $25 a day I think that is ridiculous.. It should be free parking...
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location.
Stayed 1 night in Oct 2024

2/10 Terrible

Giorgio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very close to Disney Springs. The outside area is beautiful. The shuttle service to the parks is prompt and fun. Loved every minute of our trip!! They even left champagne in our room on our anniversary - very nice touch!
Stayed 8 nights in Sep 2024

8/10 Good

roland

The room was very noisy from the hotel staff It was near generator room and staff storage area
Stayed 2 nights in Oct 2024

10/10 Excellent

Ramon, Miami

Stayed 1 night in Sep 2024

10/10 Excellent

Bergman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mohammed

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel for our purposes. We didn’t really do much while there but the stay met my satisfaction. Our room was complimentary upgraded due to availability issues , that was also nice of them. Will definitely go back.
Stayed 2 nights in Oct 2024

8/10 Good

Oliver

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
With all due with the hurricane everything went ok.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 4 nights in Sep 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here this year and love it. You can’t beat the location. We walked to Disney springs for shopping and dinner then came back to the hotel to relax in the hot tub and lazy river since the pool is open till 11am. The beds are super comfortable. Cannot wait to come back.
Stayed 1 night in Sep 2024

10/10 Excellent

Chabely

Liked: Staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2024

4/10 Poor

Joseph

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very underwhelming. The hotel needs some severe TLC. First of all we walked into our room to the bottle holders for the shampoo bottles broken and sitting on the counter in our bathroom. Next, the shower is full of grime, mold and smells of mold. Keep in mind this was a paid “upgrade” when we got there. The bed is VERY uncomfortable. I’ve stayed at much cheaper hotels whose beds were superior to this. The pool area is nice until you get closer. The chairs are ALL dirty. The floats are ALL dirty and grimey feeling. I had my two year old with me and she so badly wanted to play in the lazy river on the rafts but we couldn’t find one that felt like it had ever been cleaned and not full of algae like grime. This was really disappointing because you pay a huge nightly resort fee which I’d assume would cover maintenance of their property. The parking is $25 for self and $35 for valet, (on top of the resort fees) and the self parking is down and up a hill through incoming traffic. Which is super inconvenient for families with small children. The best part of the hotel was being able to see the fireworks from our hotel room balcony at Epcot and magic kingdom and the pizza in the restaurant was really good but $20 for a pretty small pizza. I would NOT stay here again just due to the fees. We paid an extra $186 in fees today for a hotel that really needed a pressure washer taken to every surface of it. We paid resort fees for dirty amenities and no housekeeping.
Stayed 2 nights in Oct 2024

6/10 Okay

Lynne

Travelled with partner
Location for Disney and Disney springs good The housekeeping in the hotel room wasn’t good I had to complain 3 times Bed not made No coffee cups left for machine on 4 occasions No used glasses removed No milk. Sugar replaced Fluff on bathroom floor not removed for days until I pushed it near the used towels
Stayed 11 nights in Sep 2024

8/10 Good

JOSHUA

Travelled with family
Liked: Staff & service, amenities
The hotel is starting to show some age. Staff was polite.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great location for Disney Springs and parks. Staff was absolutely amazing. Best beds I’ve ever slept in.
Stayed 1 night in Sep 2024

8/10 Good

Arian

Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Love the location but for the price it doesn’t feel like a premium hotel. It’s starting to show wear and needs some refurbishment. Tiles are missing and falling off around the pool. There’s rust and mildew on the shower door. We asked to pay for late check-out and were told due to the hotel being fully booked it wasn’t possible. However when I checked multiple rooms including the same level of room we had were available for booking. I don’t appreciate being lied to. Apparently Hilton would prefer to lose revenue and have an unbooked room. We were also cornered by a Hilton timeshare person while exiting the pool. I don’t like to be rude and we had somewhere else to be so it was annoying. All in all it wasn’t terrible but we stay in the area often and there are better options for the price point of this property.
Stayed 3 nights in Sep 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Stayed 4 nights in Sep 2024