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"When we first arrived we had to potty and flushed one time toilet over flow, we had to call for more towels no one came to clean up, how disgusting and they phone is answered by Al"

"Food-expensive & not that good Bar-expensive but staff was welcoming Beds-worn out, needs replacing Vending machine-doesn’t work correctly using change, snacks were melted Staff-most were great and willing to help, Life Guards were in abundance Cleaning Staff very friendly in all areas Customer service was quick and friendly Parking was easy & free"

"Not enough employees to handle the resort. No coffee pods in rooms. Leaky showers. No dish towel. If you use up the sm roll of paper towels you have to pay for more!!! Terrible dinner service in Valencia restaurant - served similar to fast food. Hot tub was grossly dirty. Poor labeling of room numbers. Very sm hallways. Best toddler pool ever! Many dead trees. "

"Great hotel and great prices very clean"

"The Westgate Lakes Resort & Spa is a good, to a very good resort. The location is excellent! Even though it is directly off a major highway, once inside their gates it is very nice! The rooms are well appointed and spacious. They are very clean and comfortable. The grounds within the resort are outstanding! "

"I am supposed to receiving a refund I have yet to see"

"Everything was great. Full on resort experience. "

"Me and my family had a wonderful time at Hoilday Inn Waterpark Suites. The staff there was very hospitable. A lot of outdoor activities; two heated pools, a splash pad, a basketball hoop, water slides and a flow rider."

"Excelent me encanto"