2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Universal's Endless Summer Resort - Dockside Inn and Suites

3 out of 5
Universal's Endless Summer Resort - Dockside Inn and Suites
7125 Universal Boulevard, Orlando, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3342 out of 5026 reviews" "
Rating 8 - Good. 1089 out of 5026 reviews" "
Rating 6 - Okay. 347 out of 5026 reviews" "
Rating 4 - Poor. 122 out of 5026 reviews" "
Rating 2 - Terrible. 126 out of 5026 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Christopher, Brooklyn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Waited 25 minutes to check-in. I shared in advance it was a special occasion via the Expedia portal and they had no note of that even though they had acknowledged that when I sent the message. It is our honeymoon night.
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities
Stayed 3 nights in Apr 2024

8/10 Good

Geeta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Early entry to the park and shuttle to the park is a huge plus. It is a budget friendly option.
Stayed 4 nights in Feb 2024

8/10 Good

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly. Convenient to parks and I drive
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 3 May 2024
Thank you for your review!

10/10 Excellent

Reginald

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Ok- shouldn’t chatge for parking- room sheets and blankets had stains/dirty
Stayed 1 night in May 2024
Response from ESD Guest Services on 3 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Emilija

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous stay! Everything was above our expectations!
Stayed 4 nights in Apr 2024

8/10 Good

Trish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were very clean and the pool area. They need to let you do more things in the pool. They didn’t allow balls or frisbees. Food was very expensive there and not too many options for food. Over all it was a nice stay.
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2 May 2024
Thank you for your review!

10/10 Excellent

Don

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and organization are doing great things to make our vacations amazing and to ensure it is all positive
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 1 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed a lot with a family of 6.
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 2 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Colette, Maumee

Travelled with family and small children
Liked: Amenities
Was great for families
Stayed 6 nights in Apr 2024
Response from ESD Guest Services on 1 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Mirnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 1 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from ESD Guest Services on 2 May 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice , pool is nice and big , very big hotel , and service is great, one thing is the blankets in the room it’s kind dirty ! The blanket need to be update ! We had a nice stay here .. thanks
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

terry alan scott, Moose Jaw

Liked: Cleanliness, staff & service, property conditions & facilities
Location to park.
Stayed 7 nights in Mar 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your review!

10/10 Excellent

Kathy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

4/10 Poor

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
4/28/24 READ BEFORE BOOKING.Will not be returning. We had to wait 15-20 minutes MULTIPLE TIMES just for an elevator to open up. We took the stairs many MANY times also your blankets are GARBAGE who wants a blanket so thin you can see through? They legitimately have HOLES, they’re thin woven blankets that have holes. I froze all night long even with 2 blankets sweatpants and furry socks. Also why do you have to go through so many gates and scan your card so many times???? Once to get into the parking lot is fine but we were having to scan 5-10 times per time just to get in and out. Also this is the LOUDEST hotel I’ve ever been in. I could legitimately hear every time our neighbor showered, brushed his teeth, flushed the toilet, when the maids were vacuuming, children screaming and running up and down the hallways all night. People trying to OPEN OUR DOOR. Not to mention what sounded like firecrackers going off every hour all night long. I woke up probably 10 times per night from the noise. Also the breakfast in the morning smells like rotten fish I was gagging at the smell. There’s many things on the website that say “free breakfast” you have to pay for all the food from the cafeteria. You get into IOA early for staying on property at 8 but only 2 rides are open. You’re only allowed in one section of the park and when the other sections open the rides dont until 11:30. We wandered around for hours, what’s the point of getting there early if nothings fully open until 12pm?
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your review. We apologize for the inconveniences experienced during your stay.

10/10 Excellent

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served its purpose. Budget but clean and staff worked promptly to answer phones, clean and bring towels. Shuttles were prompt and orderly considering the amount of people on lines. No complaints.
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Shirin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from ESD Guest Services on 1 May 2024
Thank you for your review!

6/10 Okay

Kaylee

Travelled with partner
Liked: Property conditions & facilities
We had a few cockroaches in our room, one of which I was able to get on video. It touched several of our food/drink items we had brought back. Staff was excellent overall.
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your review. We apologize for the inconveniences experienced during your stay.

8/10 Good

Catheline

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Convient
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your review!

8/10 Good

Shamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your review!

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I absolutely loved our stay here. We had such an amazing time on our vacation.
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this property. Only down fall is the checkin line on a Saturday night, and the elevators on a Sunday around checkout time are insanely busy. Other than that we had an awesome 8 night stay!
Stayed 8 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

KESHA

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Gregory Stewart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dockside is a great value option for visiting Universal. And the transportation to the parks is excellent. The Rooms are also nice and spacious. The only con for us was that it is an extremely busy hotel. All the public spaces were very crowded.
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your review!

10/10 Excellent

luriset

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 30 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Pedro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well kept, options at restaurant , different stations , pool very well supervised and very clean. Rooms were nice
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your review!

10/10 Excellent

Evelyn, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property, walking distance to universal city walk and shuttles available as well. Fresh breakfast, lunch and dinner a lot variety. Would definitely will be staying here again!
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

genito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying here. We will be back!
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Abdullah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Our room had the smoke detector flashing, bed light is broken, not a deal breaker so we didnt address it. Everything else is great
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your review!

10/10 Excellent

Cassidy

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again
Stayed 9 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Stacey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We left a Disney Property and checked into the hotel and were treated like VIP! They we're so wonderful! So accommodating, so friendly! Never had to wait for a shuttle or walk a mile to board one! Absolutely loved our time here! This is the second time I have stayed at a Universal Endless Summer Resort. Wonderful!!!
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Lyndsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your review!

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 29 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Ceren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place and staff but room cleaning service is weak. They don’t clean up well
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I can say that needs improvement is the thin walls and noise. There was a group that was a bit loud late night and the walls were so thin we could here there conversations, music, etc Al’s o when using the air conditioning there would be a clicking pipe noise in the wall unit
Stayed 5 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your review!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always just enjoy staying here. Price is very good
Stayed 3 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend so much
Stayed 2 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel I like so much and the personal is super good
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Staff so nice and eager to help I will be back as well as tell all my friends
Stayed 6 nights in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your FIVE out of FIVE review!

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with staff and amenities. The room was spacious and clean we love the pool and the landscaping was nice.
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 25 Apr 2024
Thank you for your FIVE out of FIVE review!

8/10 Good

john

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the shuttle, buses and being so close to Universal
Stayed 7 nights in Apr 2024
Response from ESD Guest Services on 25 Apr 2024
Thank you for your review!

6/10 Okay

Anyela

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from ESD Guest Services on 26 Apr 2024
Thank you for your review!

10/10 Excellent

Viraj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped into the lobby, we were greeted with warmth and hospitality. The amenities at the resort were top-notch. We spent leisurely hours lounging by the pool, soaking up the sun and sipping refreshing drinks from the poolside bar. Throughout our stay, the staff went above and beyond to ensure our comfort and satisfaction. Their attention to detail and genuine hospitality made us feel truly valued as guests.
Stayed 4 nights in Apr 2024
Response from ESD Guest Services on 24 Apr 2024
Thank you for your FIVE out of FIVE review!