Ormskirk Hotel Guide - Hotels with Pool in Ormskirk, Liverpool

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"Friendly, accommodating staff! Great 2 for 1cocktails during the happy hour. Would definitely return!"

"Beautiful hotel 30 minuteswalk into city centre , spacious rooms and fantastic facilities 100% recommended ."

"Looks like it was once a grand plush hotel, room dated but large and clean and the bathroom looked recently refurbed, got a triple room for same as a double which turned out to be a bonus as we had seperate bedrooms,close to station and bars, cracking stay for a game at anfield."

"Clean room comfy beds excellent breakfast "

"We love the Resident!! Would encourage all visitors to Liverpool to give this property a go! "

"Lovely welcome at reception. Family cabin room was very spacious. Food in restaurant was great, lovely staff. Bar with pool table and great range of cocktails etc Happy hour 2 for 1 great value. Less than 5 minutes walk from Lime Street Station. Parking available too. Excellent would stay again."

"very good an d a lot of it"

"Impressive reception area, main stair case and restaurant area. Friendly, welcoming staff. Bedroom fine - clean and comfortable. En-suite bathroom a little tired but functional and perfectly acceptable. Very quiet overnight. Excellent breakfast. The hotel is in lovely grounds which give direct access to the reservoirs and country park beyond, ideal for an early morning stroll. Plenty of car parking space."