Naples Hotel Guide - Ospedale degli Incurabili hotels in Naples, Italy.

"Francisco is amazing, proactive, empathetic, and goes beyond basic duties to create a memorable guest experience. He genuinely cares about guest comfort and is very professional. The head housekeeper is also accommodating and helpful. Breakfast is good. The hotel room is very dark and gloomy. Considering that the hotel is historical and has no windows except the balcony, they should install stronger and more lightning fixtures. A desk and chair are missing. Everything is dark including the closet. Needed a flashlight to see the safe deposit box to open. No box of tissue (Kleenex) among the toiletries but the head housekeeper kindly provided when I requested for it. The shower is not safe for guest with mobility issues. It is not senior-friendly. Grab bars would be helpful. "

"Overall a really pleasant stay in a great location! The air conditioning did not work for the last night but apart from that it was a really good stay! The reception team was very helpful and the rooms were cleaned to a very high standard!"

"The room was clean. The bed was big. The view of Vesuvius was exciting. Located 200 feet from the front of Garibaldi train station. Noisy with the windows open - but quiet with the windows closed. Location was good for seeing the Amalfi Coast and access to trains, buses, subways to explore other parts of the city and the towns of the Amalfi Coast. Take the Campana Express to Sorrento, walk to the Ferry terminal for trips to Positano and Amalfi - buy your own tickets for €30 and spend as much time as you need in these towns (tip: the arranged tours kind of suck b/c you only spend 1 1/2 hours on each stop). Naples is a rough place. The area around the hotel is very safe with many police and military protecting us dumb tourists. Wandering far away from main roads can be intimidating. We saw an elderly lady get knocked to the ground and her purse stolen by a gang of scumbags at 5:00 in the evening. For a fantastic food experience visit Franco’s Pizzeria (black awning) around the corner from hotel. Ask for a table downstairs. "

"Clean room. Gorgeous bathroom. "

"Excellent front desk staff."

"The breakfast is good, but it’s the same everyday for 3 days. The place is in the historical center, lots of shops and restaurants, walking distance to Scappanapoli, Naples Cathedral, Spanish Quarter, San Severo Chapei Museum and the Galleria Umberto where you can find the upscale shops."

"Location benefits just minutes away from Centrale Station, "

"The rooms are clean an spacious. BUT, beware that there is no pool. The hotel and Expedia know for years that the hotel description is a not true and they won't do anything. The hotel has Spa that cost a minimum of 15Euro pP extra and is not suitable for children. I just gave the hotel a 5star so other people see the review. I would not recommend leaving the hotel after dark."

"It was horrible. Very bad choice. "