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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Best Western Plus Ottawa City Centre

Relax in comfort with a large bed, wooden headboard, and a desk for work or reading.
Cozy retreat with a kitchenette, seating area, and dining space.
Cozy retreat with a brick fireplace, flat-screen TV, and comfortable seating area.
Welcome to our reception area, featuring a polished reception desk with digital screen and telephone.
Enjoy a fully equipped kitchen with a refrigerator, microwave, and dishwasher, perfect for preparing meals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
The current price is €100
includes taxes & fees
4 Aug - 5 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(95 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(52 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Studio, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)

Highlights

Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 15 min walk - 1.3 km
  • Rideau Canal - 4 min drive - 3.3 km
  • Carleton University - 5 min drive - 3.7 km
  • Canadian War Museum - 5 min drive - 4.8 km
  • Parliament Hill - 6 min drive - 6.6 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near Carleton University
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, a banquet hall and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 121 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and shower/bath combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from 20 June to 02 September

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 10 until June 23.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 17 Jul 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 4 Aug 2025 start from €99.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self-parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Checkout is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is 0.7 mi (1.2 km) from Ottawa Hospital Civic Campus and 2.5 mi (4 km) from Carleton University. Commissioners Park and Canada Agriculture and Food Museum are also within 2 miles (3 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

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Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1028 reviews
Rating 8 - Good. 299 out of 1028 reviews
Rating 6 - Okay. 98 out of 1028 reviews
Rating 4 - Poor. 38 out of 1028 reviews
Rating 2 - Terrible. 43 out of 1028 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
great polite staff. Hotel room nicely maintained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a wonderful breakfast too.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed there for 6 nights. Everyone was super friendly. Enjoyed my visit. The pool was amazing! The staff was superb! Thanks for letting us stay at your hotel!
Stayed 6 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good place to park our RV and have a couple of days of site seeing in Ottawa.
Stayed 2 nights in Jul 2025

10/10 Excellent

Angie

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and reasonably priced.
Stayed 2 nights in Jun 2025

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
great place, welcoming staff at check in,
Stayed 1 night in May 2025

6/10 Okay

Lori

Liked: Cleanliness, property conditions & facilities
Motel was very convenient for many areas in Ottawa.
Stayed 2 nights in Jun 2025

8/10 Good

bhupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaness, quite and friendly staff.
Stayed 4 nights in Jun 2025

8/10 Good

Kesha

Liked: Cleanliness, property conditions & facilities
Property was okay for a short stay.
Stayed 3 nights in May 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to hospital for appointments and easy to get transportation. It is also close to stores, etc. Staff are excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will remember how nice and cool the premises were!
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service, clean, nice rooms. Recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Marsha

Liked: Cleanliness, property conditions & facilities
Room and hotel updated,staff were very helpful,restaurant was good value.
Stayed 4 nights in May 2025

8/10 Good

Glenn

Liked: Cleanliness
Disliked: Property conditions & facilities
It was convenient to my office location. The building looks a bit dingy.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel - nice breakfast!
Stayed 2 nights in Apr 2025

10/10 Excellent

Nikita

Liked: Cleanliness, amenities, property conditions & facilities
Everything is awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

JUDE

Liked: Cleanliness, amenities, property conditions & facilities
It was very neat and professional
Stayed 3 nights in Jul 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2024

6/10 Okay

alain julien

Liked: Amenities, property conditions & facilities
Gym facility and space of the room !
Stayed 2 nights in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from hospital.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, the staff were very helpful and welcoming.
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
was convenient
Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful and the cafe downstairs was a little hidden gem.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tanya

Liked: Staff & service, amenities
We would definitely stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Amenities, property conditions & facilities
The halls outside of our room were very noisy.
Stayed 2 nights in Jul 2025