Hilo Hotel Guide - Palace Theater hotels in Hilo, United States of America.

"There was a medium size cockroach inside the bathing tub and it was very stubborn to get rid of it. The front office lady blabbered something in her own accent was very hard to follow. Parking was a nightmare. You should know some gymnastics and know how to come out of the car after you parked in the tight spot. It's highly possible your car will get stuck and damaged. Good thing is it's nearer to the airport and restaurants. "

"It was not the best when we arrived the staff was not very friendly and I felt like I was bothering them. I said hello to a lot of staff who completely ignored me it was uncomfortable and our room had toenail clippings it was a less then desirable experience, before you book here look somewhere else."

"Friendly, helpful staff. Great view of bay from balcony. Quiet room."

"The Queen’s Loft was a quaint little place that offered way more than we expected. Conveniently located in downtown Hilo close proximity to shops, restaurants, laundromat and grocery store. Highly recommend for anyone looking for a convenient place to crash while visiting the island hotspots."

"No frills but great location walkable to everything you need in Hilo. Comfortable enough. "

"The room was clean but felt old and kind of retro to a Howard Johnson's - for the price we felt it was more of a 2-3 star experience. Everything in the front of the hotel is super cute and nice- we stayed in the back and though the room was clean the sink bath etc were clean but not in the best shape- could see water damage etc. the staff were super nice. But for the price I would stay elsewhere. Air conditioning available but off when you arrive- same for mini fridge. We arrived in the rain and it was kind of damp and felt dingy. Lighting was good in the bathroom And sheets towels very clean. There is an additional 29$ amenity fee for filtered water. Poor coffee quality etc for that price. We parked on the street and she told us parking was part of the amenity fee."

"No staff available"

"Simone thought of everything! The kitchen had everything one would need during their stay. The towels were fluffy, there was plenty paper towels, TP, tissue etc. Even a flashlight to find your way to the bathroom at night. Comfortable beds, books about the island, food recommendations. I would definitely recommend this home for a stay in Hilo."

"Convenient location, comfortable room. Made use of the kitchen."