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Reviews of Hotel Marina

2 out of 5
Hotel Marina
Av. Onze de Setembre, 48, Palamós

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 278 reviews" "
Rating 8 - Good. 116 out of 278 reviews" "
Rating 6 - Okay. 31 out of 278 reviews" "
Rating 4 - Poor. 1 out of 278 reviews" "
Rating 2 - Terrible. 4 out of 278 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Oriol de la

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all great just it'd been perfect if attention to detail been taken, like a dirty TV remote. Overall, great money for quality, as hotel been recently refurbished and variety of food options for breakfast. We will definitely come back.
Stayed 1 night in Feb 2024

6/10 Okay

Becky

Business traveller
Liked: Staff & service
I thought the property was well cared for and beautiful on the outside. The staff were excellent, friendly and accommodating. I was disappointed with the rooms as they were not pristine like the outside. There was a curtain that covered the closet instead of a door. The bathroom tiles were beautiful but what should have shined as black and white were marred by months or years of not cleaning properly and many were tan rather than white. I think more attention to finishes (removing spattered paint) would help this space.
Stayed 2 nights in Feb 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por puntuarnos!

10/10 Excellent

Mr C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our second stay and another excellent experience. Super helpful staff and good facilities.
Stayed 1 night in May 2023

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Great hotel and bar-restaurant downstairs. Lively atmosphere even though everywhere else was quiet. Really enjoyed our stay.
Stayed 1 night in Dec 2021

10/10 Excellent

Leticia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel Marina estaba impecable y muy limpio.
Stayed 1 night in Sep 2021
Response from Departamento de reservas HOTEL MARINA on 22 Sept 2021
buenos días, Muchas gracias por dejarnos su comentario. Lo tendremos en cuenta ya que ésto nos ayuda a mejorar día a día.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ok but very noisy!
Ok hotel for the price you pay but we wished we hadn’t booked it and paid twice as much for something different t if that meant we would sleep at night. The walls are super thin and you hear everything around you. I was able to tell when the neighbor got a text message or went to the toilet, not to mention guests on the hallway on and doors being slammed every few minutes. On top of that, the sheets were pilling so we would get up every morning covered in white pieces of fabric (beware laying down in a black t-shirt). The staff was very polite and friendly and the location was great.
Stayed 3 nights in Jul 2021
Response from Departamento de reservas HOTEL MARINA on 22 Sept 2021
Good Morning, Thank you very much for leaving us your comment. We will take this into account as this helps us improve day by day.

10/10 Excellent

Frank, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Breakfast was surprisingly good.
Stayed 2 nights in Aug 2020
Response from Reservation department Hotel Marina on 14 Aug 2020
Thank you Frank for your excellent review. We are glad you enjoyed our hotel and its breakfast.

10/10 Excellent

Mireia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay!
Stayed 2 nights in Jul 2020
Response from Reservation department Hotel Marina on 31 Jul 2020
Thank you for you comment, we are glad you enjoyed your stay!

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yo must go there for a vacation
Great Hotel, the city is great for walking. Great beaches and cafe everywhere.
Stayed 5 nights in Mar 2020
Response from Reservation Department on 13 Mar 2020
Good Morning, Thank your for chossing our hotel. We are glad you had a nice stay in our town. We hope to receive you again soon.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great b&b. The location is fantastic, in the main town, near lots of shops, bars and restaurants. Only a few minutes stroll to the promenade and beach. The hotel has a great bar and restaurant downstairs. The room was basic but clean and modern with a fantastic shower. The only suggestion for an improvement would be tea/coffee making facilities and a drinks fridge in the room.
Stayed 7 nights in Sep 2019
Response from Reservation Department on 29 Sept 2019
Good afternoon, We are grateful to know that you had a nice stay in our hotel and enjoyed your trip to this small town of costa brava. Also we want to thank you for letting us know your opinion. Once again, thank you. We hope to see you soon.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. No parking at hotel but public lot close by. A bit of a slog with baggage
Stayed 3 nights in Aug 2019
Response from att: Reservation Department on 29 Aug 2019
Good evening, Thank for choosing our hotel, and also thank you for leaving us a comment this helps us to imporve daily. We hope to see you again.

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Departamento de Reservas on 21 Apr 2019
Buenas noches Sra. Giulia Le damos las gracias por confiar en nosotros y por elegir nuestro hotel. Estamos muy agradecidos de que hayan confiado en nuestros servicios, esperamos que les haya gustado tanto nuestro hotel como nuestro bar y restaurante. Muchas gracias de nuevo.

10/10 Excellent

Neverton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Reservation Department on 27 Feb 2019
Good aftenoon Sr. Neverton We are glad you had a nice stay in our hotel, thank you for choosing our hotel and our services. We hope to see you soon again. Once again, thank you

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Cute hotel, rooms are small and basic but as shown in photos. Cute restaurant and bar on the main floor, very close to the beach and venter of the town.
Stayed 2 nights in Sep 2018

10/10 Excellent

Slimms, Channel Islands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel close to everything
The Staff were very friendly and helpful with the room being very clean. The breakfast was always nice and fresh and always being replenished. The evening meal was also excellent too. The Hotel is nice and close to the shops restaurants and the beach.
Stayed 9 nights in Jul 2018

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a small hotel but dont let that put you off
a lovely hotel clean and all the staff treated you as if you were part of there family and not like a tourist we cant praise this hotel enough and regarding its position in the resort you cant beat it literally two minutes walk to the beach
Stayed 7 nights in Jun 2018

8/10 Good

kendall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel
Stayed 2 nights in May 2018

8/10 Good

alan, chailey, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to seafront and the sports stadium
was really surprised at this hotel, as its only rated as 2 star. for my money it was great and would stay there again if I ever need to be in that area again. should at least be 3 star.
Stayed 1 night in Jul 2017
Response from Booking Department on 29 Aug 2017
Dear Alan: We appreciate you spending some of your time writing an opinion about Hotel & Restaurant Marina We are pleased to know that your stay has been satisfactory and we look forward to seeing you again at our establishment. Sincerely,

8/10 Good

Paul, England

Liked: Cleanliness, staff & service
Clean rooms and welcoming staff
This hotel is in an excellent location near to the beach, harbour and many restaurants. The rooms were basic but very clean and had air conditioning. Toiletries were also provided. Breakfast was a basic cold buffet, fruit, meats, cereal and pastries, which was okay. The food on an evening was more upmarket and very good. The hotel had a nice bar area with comfy sofas and chairs. The staff throughout were very friendly and were only too willing to help.
Stayed 2 nights in Aug 2017
Response from Booking Department on 29 Aug 2017
Dear Paul: We appreciate you spending some of your time writing about Hotel & Restaurant Marina. We are pleased to read your opinion and hope to see you again in our establishment Yours sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The restaurant in the hotel is exceptional. We were tired and looking for a restaurant and settled on the hotel restaurant because my girlfriend liked the decor, and the location was great. It turned out to be one of the best restaurants I've ever eaten in, and the variety and value are incredible. They make a mean mojito, as well. The breakfast buffet is equally good (especially the croissants) and not to be missed! There is no on-site parking but there is a big lot at the beach across the street for about 10 euros per day.
Response from General Manager on 7 Oct 2016
Dear customer: Thank you for dedicated part of his time to write a hotel review. Is very important for us your feedback .We hope to see you again in our establishment. Sincerely, Hotel & Restaurante Marina

8/10 Good

Ana, Lisbon

Liked: Cleanliness
disappointed
I'm very disappointed about the room. Comparing with the real room with the booking or hotels.com photos, the real was so "tight" for a triple room that i can't imagine tree persons there. When we ask in the reception if they have another room, with a balcony or for smokers at first they said yes, they start to do a new key and few minutes after the change was not possible... The room have a very simple decor, the bathroom is the best part of the room cause the view is for a wall and the next room. The hotel have a very nice lobby with a restaurant bar, where the breakfast was served. The breakfast was another disappoint, i asked if they can make some eggs and i never had an answer. The staff are nice or try to be... The hotel location is very good, 10 min walk from the beach.
Response from General Manager on 29 Aug 2016
Dear Ms Ana: Thank you for dedicated part of his time to write a hotel review Your feedback helps us to provide better service and customer We hope to see you again in our establishment. Sincerely, Hotel & Restaurante Marina

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
**
Stayed 2 nights in Mar 2024

8/10 Good

Jordi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Per
Stayed 1 night in Feb 2024

8/10 Good

brigitte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una muy buena experiencia. Un lugar con mucho encanto y una decoración muy cuidada. Un trato muy amable y cercano. Y una ubicación perfecta. Y sobre todo a un precio muy razonable. Repetiré sin ninguna duda.
Stayed 1 night in Dec 2023

10/10 Excellent

ADOLFO

Stayed 1 night in Nov 2023

10/10 Excellent

MONTSERRAT

Stayed 1 night in Nov 2023

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

JULIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

claudia

Stayed 1 night in Oct 2023

10/10 Excellent

Jean Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Antoni

Stayed 1 night in Oct 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

béatrice

Liked: Staff & service, property conditions & facilities, room comfort
Très bon restaurant, un des meilleurs rapport qualité prix de Palamos. Salle très agréable, décorée avec goût. Personnel sympathique. petit déjeuner copieux sous forme de buffet La chambre était simple mais agréable (literie très confortable). la douche mériterait un nettoyage en profondeur (rails du panneau de douche sale) l'hôtel se trouve dans une rue passante avec des cafés. Il y a du bruit tard si on laisse les fenêtres ouvertes.
Stayed 6 nights in Oct 2023

10/10 Excellent

Lourdes

Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias por su puntuación!

10/10 Excellent

María Jose

Stayed 1 night in Oct 2023

10/10 Excellent

Sergi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel, teniendo en cuenta que es un 2 estrellas, está muy bien en cuanto a relación calidad/precio. Destacaría también el desayuno en el restaurante del hotel, donde por cierto se come muy biena un ajustado precio y de la misma forma que el bar, son bonitos y poseen cierto encanto.
Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias por su comentario. Le esperamos de vuelta pronto.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Très beau
Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias por su puntuación!

10/10 Excellent

Pedro

Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por puntuarnos!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por su puntuación!

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel con buena relación calidad precio. Buen estado de conservación. Bien situado.
Stayed 1 night in Oct 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por su comentario. Seguiremos mejorando!

6/10 Okay

CARLOS

Liked: Cleanliness, staff & service
Normal
Stayed 1 night in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por su comentario. Seguiremos mejorando!

6/10 Okay

sylvie

Stayed 2 nights in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Gracias por su tiempo. Seguiremos mejorando!

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Marina on 17 Oct 2023
¡Muchas gracias!

10/10 Excellent

Cyril

Stayed 2 nights in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias, les esperamos pronto de vuelta!

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias por su puntuación, seguiremos mejorando!

8/10 Good

Béatrice

Stayed 1 night in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Muchas gracias por su puntuación, seguiremos mejorando!

6/10 Okay

Sophie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Sehr schickes Hotel auf den ersten Blick. Allerdings ist es zu Straße hin sehr laut. Trotz Reinigung bleibt es leider sehr schmutzig. In unseren Zimmer war ein ein riesiger Riss quer über der Decke. Toll ist, dass man mitten in der Stadt ist. Kostenlose Parkplätze findet man mit etwas Glück. Kostenpflichtige Parkplätze stehen zur Genüge zur Verfügung (Nebensaison).
Stayed 3 nights in Sep 2023
Response from Hotel Marina on 17 Oct 2023
Lamentamos que la experiencia no haya sido de su agrado, seguiremos mejorando.