Outdoor dining

Reviews of Villa in Platja de Pals near Begur (Costa Brava)


Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 4 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.4/10

Cleanliness

Reviews

4/10 Poor

Denise C.

Disliked: Cleanliness
A nice property in a good position spoilt by uncleanliness and missing a usable BBQ
This is a nice house in a very good location. We had good communictions with the owner prior to arrival and all seemed positive. Unfortunately, a more in depth inspection after the check in process revealed initially that clearly a dog had been amongst the previous occupiers and evidence of dog hairs were everywhere - the lounge upholstery, bed covers, kitchen trays, bases of lampstands etc, The arms of the chairs were tacky. We had to set to and clean these hairs off without the benfit of a vacuum cleaner. One of the showers had a broken wall mounted shower head holder which meant having to hold the shower in use there were human hairs on the sheets and bedding. The extractor fan in the windowless bathroom did not work. Most annoying of all was that the built in BBQ was filthy and unusable because the base to centre the charcoal was missing. This was particularly disappointing as we had chosen the house amongst many others because we intended to be self catering and BBQ each evening, This was now impossible. We reported these issues to the owner who was very apologetic face to face. However, when we asked for a refund of our cleaning fee as we had left the property cleaner than we found it and had spent a lot of time cleaning during our stay, it was refused. We felt that cleanliness in a rental holiday home is a first requirement and clearly the owner did not agree. The mention of the BBQ available which so attracted us to choose this property was a inaccurate description as it was completely unusable. Overall very disappointing, when there was much else that was good about this property.
Stayed 6 nights in May 2019
Response from VrboOwner on 1 Apr 2020
I have not been surprised at this comment after the warning that you send me: " ... give you the chance to refund us the 50€ directly. This would avoid leaving you a negative review for others to read and to have a deal..." So, if I had paid it this comment would not be here. Thank you. It has become clear. When you arrive I showed you the house at all was correct. It is possible that you found some hair of dog because the previous week there was a couple with a dog, I let know it to the cleaners company but I think if you have sensitivity to the dog hair you shoud have chosen a house where pets were not allowed. If the washing machine tube jumped out of the drain and all the dirty water was scattered around the floor when you were having dinner out it is not our fault, we came Monday morning to see what happened with the washing machine and it worked perfectly, only the tube is out. The other topics are there all solved. The amount of 50€ is for to clean the house every time one guess leave the house, and I paid it to our company. To apologize and compensate for the inconveniences we let you stay in the house one hour more and let your car at the parking for 4 hours until you left the village. I am very sorry that for this incident we will take the decision not allow the pets stay at the house.

10/10 Excellent

Oliver W.

Liked: Cleanliness
Sind sehr zufrieden
Einfaches Haus, aber mit allem was man braucht. Strandnah. Einkaufsmöglichkeiten, Restaurants und Bars in der Umgebung. Sehr nette Vermieterin, unkomplizierte, problemlose Kommunikation.
Stayed 15 nights in May 2022

8/10 Good

Benoit P.

Séjour très agréable
Nous avons eu la chance de passer 4 semaines dans l'appartement de Montserrat. La localisation dans Pals est parfaite, au calme et à 2 pas de la plage et commerce. Montserrat a été très réactive sur nos échanges pendant le séjour et toujours prête a rendre service. Les 2 terrasses sont vraiment agréable. Et vue mer depuis une des chambres!
Stayed 28 nights in May 2021

10/10 Excellent

Lourdes C.

Liked: Cleanliness
escapada a Pals
Ha sido un alojamiento muy bueno. Pese a haber tenido un pequeño problema, los propietarios tuvieron una reacción rápida y eficaz. El apartamento está en una zona muy tranquila y a 8/10 minutos a pie de la playa. Totalmente recomendable.
Stayed 7 nights in Sep 2020

10/10 Excellent

Ralf B.

Liked: Cleanliness
Tolles Haus, alles zu Fuß erreichbar.
Das Haus war für uns (4 Personen) optimal. Das Haus ist mit allem was man braucht ausgestattet. Supermarkt, Restaurant und Strand ist alles zu Fuß erreichbar. Der Kontakt zur Vermieterin war freundlich und die Antwort kann in kürze. Uns hat es in Platja de Pals und Umgebung sehr gut gefallen.
Stayed 22 nights in Aug 2019

8/10 Good

Wolfgang Sven F., Essen

Liked: Cleanliness
Das Ferienhaus entsprach allen Beschreibungen und die kurzen Wege zum Strand sind unbezahlbar!
Wir haben uns wie auch schon vor 2 Jahren im identischen Nachbarhaus hier sehr wohl gefühlt. Die Ausstattung ist wie beschrieben und alles was eine normale durchschnittliche Familie im Ferienhaus benötigt ist vorhanden. Einzig die Küchenausstattung könnte mal etwas überholt werden, da sie etwas in die Jahre gekommen ist. Die zwei Terrassen und auch die Großzügigkeit des Hauses bieten viel Platz für die Familie. Wir haben mit 2 Erwachsenen und 2 Teen`s, ja sie waren mit der Qualität des W-LAN`s zufrieden ;-) hier Urlaub gemacht. In 5 Minuten ist man zum Strand gelaufen. Die große kühle Garage für das Auto und für alle unsere Strandutensilien kann man nur empfehlen. Leider gab es dieses Jahr im oberen Badezimmer nur ein Armeisenproblem, was sich aber mit einer aufgestellten Falle etwas eindämmen lies. Die Eigentümer sind sehr nett und hilfsbereit und via Whatsapp immer zu erreichen. Wir hatten wieder mal einen sehr schönen Urlaub in Platja de Pals.
Stayed 14 nights in Jul 2019
Response from VrboOwner on 1 Apr 2020
Thank you very much for your suggestions that we will consider. We will look to renew some kitchen utensils for the next season. We will also try to avoid the entry of ants with a product that respects the environment and people because we do not like to use strong poisons because of the danger they entail, but the patio is a bit complicated.

8/10 Good

Jean claude D.

Belle maison de vacances
La maison est très agréable, spacieuse pour 6 personnes, la terrasse qui donne sur la rue est grande et ombragée le midi, ce qui est très appréciable.Elle est aussi bien située,par rapport à la plage et aux commerces..Les propriétaires sont très sympathiques..A recommander pour 6 personnes(mais pas pour 7 comme l'indique l'annonce)
Stayed 7 nights in Aug 2018

8/10 Good

Uta T.

Erholsame Tage in Platja de Pals
Das Apartment ist geräumig, hat eine schöne Lage und ist gut ausgestattet. Sehr nette Besitzer, Schlüsselübergabe und -rückgabe haben problemlos geklappt. Wir haben unseren Urlaub dort sehr genossen und würden jeder Zeit wieder hinfahren :-).