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Reviews of Le Tsuba Hotel

4 out of 5
Le Tsuba Hotel
45 rue des Acacias, Paris

Reviews

9.6

Exceptional

Rating 10 - Excellent. 588 out of 753 reviews" "
Rating 8 - Good. 137 out of 753 reviews" "
Rating 6 - Okay. 19 out of 753 reviews" "
Rating 4 - Poor. 7 out of 753 reviews" "
Rating 2 - Terrible. 2 out of 753 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y acogedor, habitaciones limpias y comfortables y excelente buffet de desayuno. Su personal atento y servicial.
Stayed 1 night in Apr 2024

8/10 Good

Ilan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Paulo, Chief Marketing Officer on 28 Apr 2024
Dear guest,Thank you so much for visiting us.Hopefully we will get 100% from you next time ;)Best regards,

10/10 Excellent

ZOILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Great customer service and very clean hotel.
Stayed 3 nights in Apr 2024
Response from Paulo, Chief Marketing Officer on 28 Apr 2024
Dear Zoila,We are so grateful for your 5-star review. We hope you will be back soon :)Best regards,

6/10 Okay

Y.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Paulo, Chief Marketing Officer on 21 Apr 2024
Dear guest,Thank you for visiting us. Hopefully we will get 100% from you next time ;)Best regards,

10/10 Excellent

Yolande

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely love the place. The staff was amazing and breakfast is delicious. Walking distance to Champs Elysees and Arc de Triomphe. I even walked to La Seine and the Eiffel Tower. I will be back!
Stayed 4 nights in Apr 2024
Response from Paulo, Chief Marketing Officer on 14 Apr 2024
Dear Yolande,Thank you very much for taking the time to review our property and for this perfect score :)We hope to see you again soon!

10/10 Excellent

AMIR ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, modern hotel in a great location with a friendly staff. Would definitely stay here again!
Stayed 3 nights in Mar 2024
Response from Paulo, Chief Marketing Officer on 14 Apr 2024
Dear Amir,Thank you very much for your visit! Thank you for all these stars :)We hope to see you again soon! Warm regards from Paris,

10/10 Excellent

suki

Travelled with family
Booked the suite nice and spacious. Extra bonus having complimentary private access to the spa/hamman each day. Location superb walking distance to Eiffel Tower about 15 mins.
Stayed 3 nights in Mar 2024
Response from Paulo, Chief Marketing Officer on 14 Apr 2024
Dear Suki,Thank you for this perfect score! It means a lot to us :) I am so happy to learn that you enjoyed your suite and your private moment in the spa/hammam. We look forward to welcoming you again with pleasure!Best regards,

10/10 Excellent

Harasees

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Paulo, Chief Marketing Officer on 14 Apr 2024
Dear Harasees,Thank you !We are so grateful for your 5-star review! We hope you will be back soon :)Kind regards,

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to everything ! Modern and clean. Service was really great - friendly staff. Great variety for breakfast buffet. My husband and I enjoyed it very much.
Stayed 3 nights in Mar 2024
Response from Paulo Chief Marketing Officer on 31 Mar 2024
Dear Anna,Thank you so much for this amazing review :) It is very heartwarming to read your lovely words.Best regards,

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super clean and quite. I was surprised of the nice hotel, it's better than what you see on the pictures.
Stayed 2 nights in Mar 2024
Response from Paulo Chief Marketing Officer on 17 Mar 2024
Dear Bridget,We are so grateful for your 5-star review. Thank you for sharing your opinion that it exceeded your expectations compared to what you saw in the pictures. We hope you will be back soon :)Best regards,

4/10 Poor

Wan

Disliked: Staff & service
Service and cleanliness could be better for a 4 star hotel.
Stayed 4 nights in Mar 2024
Response from Paulo, Chief Marketing Officer on 17 Mar 2024
Dear Wan,It is unfortunate to see your score.Sincerely, we apologize for the inconvenience regarding the cleanliness of the hotel. This is certainly not the type of comment that we like to see. Nevertheless, thank you for sharing your feedback.I want to assure you that we have a large housekeeping team who are familiar with the hotel. Sorry again if we did not meet your expectations, and thank you for your understanding.We appreciate your choice to stay with us, and I hope to have the opportunity to welcome you back in the future.Sincerely,

10/10 Excellent

rondal

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Mar 2024
Response from Paulo Chief Marketing Officer on 17 Mar 2024
Dear Rondal,We are so grateful for your 5-star review. Thanks for sharing your rating with us!We hope you will be back soon :)Best regards,

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Paulo Chief Marketing Officer on 6 Mar 2024
Dear Rhys,We are so grateful for your 5-star review. Thanks for sharing your rating with us!We hope you will be back soon :)Best regards,

10/10 Excellent

Luba

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and perfect location.
Stayed 6 nights in Jan 2024
Response from Paulo, Chief Marketing Officer on 4 Feb 2024
Dear Luba,Thank you so much for staying with us and for this great feedback! It is a great satisfaction to read all your compliments, especially regarding our service!We hope to welcome you soon again :)Best regards,

10/10 Excellent

Fuiyuen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Paulo, Chief Marketing Officer on 24 Jan 2024
Dear Fuiyuen,Thanks for sharing your rating with us!We are so grateful for your 5-star review. We hope you will be back soon :)Best regards,

8/10 Good

Then

Stayed 3 nights in Jan 2024
Response from Paulo, Chief Marketing Officer on 17 Jan 2024
Dear Then,Thank you so much for visiting us.Hopefully we will get 100% from you next time ;)See you soon :)Best regards,

10/10 Excellent

Jonathan, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in super location close to the Champs Elysee
Stayed 1 night in Jan 2024
Response from Paulo, Chief Marketing Officer on 17 Jan 2024
Dear Jonathan,Thank you for awarding us a perfect 100% score! It is indeed true that our hotel's proximity to the Champs Elysees provides easy access to the most beautiful places in Paris.We look forward to welcoming you back soon!Kind regards,

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The shower was our favorite. Thanks for having such a nice experience for me and my family.
Stayed 1 night in Jan 2024
Response from Paulo, Chief Marketing Officer on 14 Jan 2024
Nicole,We are so grateful for your 5-star review. Thanks for sharing your rating with us!We hope you will be back soon :)Best regards,

10/10 Excellent

Jeng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel lobby and room and attentive staff. Super location convenient to everywhere. highly recommended to everyone.
Stayed 4 nights in Nov 2023
Response from Paulo Chief Marketing Officer on 26 Nov 2023
Dear Jeng,Thank you so much for this great review!And we are glad to read that you enjoyed our staff and design :)We look forward to welcoming you soon again!Warm regards from Paris,

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 13 Nov 2023
Dear William,We are so grateful for your 5-star review. We hope you will be back soon :)Best regards,

10/10 Excellent

CHEUK Hong Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean and tidy rooms - would definitely recommend to everyone!
Response from Paulo Chief Marketing Officer on 29 Oct 2023
Dear Cheuk Hong Ping,We could not be happier reading your kind words!Thank you for your support :)We hope to have the pleasure to welcome you again soon!Best regards,

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Wonderful hotel and staff! The rooms are clean, decent sized, comfortable beds, pillows and nice bedding. Mattress is clean, and it looked like the mattress cover was disposable. Walking distance to major sites and multiple metro stations. The staff is very helpful, and welcoming. Room was ready for check in hours prior to our arrival, and the check out process was super smooth. I was able to do most of the check in and check out things online ex. Pay fees, schedule check out and so on. Wonderful bathroom with a spacious shower. Loved every life detail like the hotel sticker on the toilet paper, the body lotion and so on. Wonderful a/c. This hotel is worth every penny!
Stayed 2 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 29 Oct 2023
Dear James,It is truly a delight to learn that you had an amazing experience with us! Thank you for your kind compliments.We indeed provide many procedures online to make it easy! We hope your friends will consider your recommendations.Thank you again for choosing to stay with us, and I look forward to the opportunity to welcome you back in the future.Sincerely,

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 24 Oct 2023
Dear Karen,Thank you very much for this great rating!We look forward to your next visit :)Kind regards,

8/10 Good

HUDA

Stayed 4 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 29 Oct 2023
Dear Huda,Thank you for sharing your feedback.Next time, please feel free to describe how we can improve to achieve the maximum score from you.Thank you for choosing to stay with us, and I hope to have the opportunity to welcome you back in the future.Sincerely,

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was excellent! Walking distance to all main attractions. The metro was nearby and grocery store across the roads. Lots of restaurants. The hotel staff were amazing, especially Bruno! Made our stay pleasant.
Stayed 2 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 24 Oct 2023
Dear Anna,Thank you for giving us a 100% score!We really appreciate all the compliments, especially regarding our receptionist Bruno :)If you come back to Paris, you already have a home to call yours!Sincerely,

10/10 Excellent

Lauren

Stayed 6 nights in Sep 2023
Response from Paulo Chief Marketing Officer on 24 Oct 2023
Dear Lauren,Thank you very much for this great rating!We look forward to your next visit :)Kind regards,

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would recommend if you want to be close to all the central touristy attractions that Paris has to offer without being in an area constantly swarming with tourists. There’s easy access to Metro and RER lines about a 4-min walk from the hotel. So many great restaurants close by, as well as a mini mart and fruit stores. The Arc de triomphe is only about a 5-min walk from the hotel. Staff (reception, cleaning and restaurant) were really helpful and friendly. Room was a good size for 2 people (taking into consideration that hotel rooms in Paris tend to be quite small).
Stayed 4 nights in Oct 2023
Response from Paulo Chief Marketing Officer on 12 Oct 2023
Dear Angela,Thank you for awarding us a perfect 100% score! It is indeed true that our hotel's proximity to the Champs Elysées provides easy access to the most beautiful places in Paris.Your feedback motivates us to continue delivering exceptional service.We look forward to welcoming you back soon!Kind regards,

10/10 Excellent

Cheuk Kwan

Stayed 2 nights in Sep 2023
Response from Paulo Chief Marketing Officer on 29 Oct 2023
Dear Cheuk Kwan,Thank you very much for this amazing rating!We look forward to your next visit :)Kind regards,

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel conveniently located to the Metro with good restaurants and quick food shopping around the hotel. Great for a Paris vacation.
Stayed 4 nights in Sep 2023
Response from Paulo Chief Marketing Officer on 17 Sept 2023
Dear Robert,Thank you so much for this amazing review and for your visit! We cannot be prouder than we are reading it! It will always be a pleasure to welcome you!Best regards,

10/10 Excellent

Girish

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a fantastic location
Stayed 4 nights in Sep 2023
Response from Paulo Chief Marketing Officer on 17 Sept 2023
Dear Girish,We are so grateful for your 5-star review. Thanks for sharing your rating with us! We hope you will be back soon :) Best regards,

10/10 Excellent

Richelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Very comfortable bed, very clean, good selection of breakfast. Staff all very nice. Walkable to metro, bus stop, arc d’ triompe. Can also walk champ’elyse. Bottled water still and sparkling refilled everyday. Welcome juice and chocolates in the room. Kettle and fridge are handy for hot and cold drinks. Odd thing though they provide drinking glasses but only provide cardboard cups for the hot drinks. But we had a lovely and comfortable stay.
Stayed 3 nights in Sep 2023
Response from Paulo Chief Marketing Officer on 17 Sept 2023
Dear Richelle,Thank you so much for your visit and for this great review! We are glad to read you had a lovely stay in Paris with us. We hope to welcome you again soon! Best regards,

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Le Tsuba Hotel. Our room was exceptional with a beautiful view and so comfortable. But it wouldn’t be possible if not for Bipin. He made everything so memorable for my daughters bday. Needless to say the location was close to everything. Can’t wait to go back!
Stayed 3 nights in Jul 2023
Response from Paulo Chief Marketing Officer on 17 Sept 2023
Dear Roberto,What a pleasure to read your lovely words! Especially concerning a member of our front desk. Thank you so much! We are glad you enjoyed your room and its beautiful view. We look forward to welcoming you again soon! Warm regards from Paris,

10/10 Excellent

Alejandro, Weehawken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve stayed. They make you feel like home.
Stayed 2 nights in Aug 2023
Response from Paulo Chief Marketing Officer on 30 Aug 2023
Dear Alejandro,What an incredible comment! It makes us so proud to read that staying with us was your best hotel experience so far. It means a lot to us. Now you know you have a home in Paris. :)See you soon.Best regards,

10/10 Excellent

LIOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to praise the Tzuba Hotel Paris, simply an excellent hotel, very clean, air-conditioned and pleasant room, a completely good breakfast, welcoming and pleasant staff, highly recommended. The hotel is located in an excellent location, excellent service and attitude, a great breakfast Lovely hotel, beautiful, clean and tidy There is a private hammam and a gym If I go again I will definitely go back to him
Response from Paulo Chief Marketing Officer on 30 Aug 2023
Dear Lior,Thank you so much for visiting us and for this amazing review! We are happy to read that you really enjoyed your stay with us. Your feedback means a lot to us :)We hope that your friends will take your advice to heart. It would be our great pleasure to welcome you back to our hotel in the near future.Kind regards,

10/10 Excellent

Guillet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Paulo Chief Marketing Officer on 15 Aug 2023
Dear Guillet,Thank you very much for this awesome score!We look forward to your next visit :)Best regards,

10/10 Excellent

Ronelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Stayed 3 nights in Jul 2023
Response from Paulo Chief Marketing Officer on 3 Aug 2023
Dear Ronelle, Thank you very much for this great rating!We look forward to your next visit at Le Tsuba Hotel.Kind regards,

10/10 Excellent

Rathi, Portola Valley

Stayed 3 nights in Jul 2023
Response from Paulo Chief Marketing Officer on 15 Aug 2023
Dear Rathi,Thank you very much for this amazing rating!We look forward to your next visit :)Kind regards,

10/10 Excellent

Sean

Stayed 3 nights in Jul 2023
Response from Paulo Chief Marketing Officer on 9 Aug 2023
Dear Sean,Thank you for reviewing your stay. We are delighted to read that you enjoyed your stay with us. We hope to see you again soon at Le Tsuba Hôtel Paris.Best regards,

10/10 Excellent

Crystal, Durham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is great location for everything and still quite hidden from a lot of the noise. Very quiet location.
Stayed 4 nights in Jul 2023
Response from Paulo Chief Marketing Officer on 8 Jul 2023
Dear Crystal,What a special review!Thank you for highlighting the location of the hotel. We are so pleased to read your compliments.If you come back to Paris, you already have a home to call yours!Sincerely,

8/10 Good

Yuri, southampton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The windows are very thin and it’s impossible to sleep
Stayed 4 nights in Jun 2023
Response from Paulo Chief Marketing Officer on 29 Jun 2023
Dear Yuri,We appreciate your visit and taking the time to share your experience. However, we apologize for any inconvenience caused.We would like to clarify that the rooms at our hotel are equipped with double-glazed windows. Despite the charm of being in Paris, as the city's architecture is old-fashioned and tidy, it is possible to occasionally hear some noise, especially on the first floor. We apologize for any disturbance this may have caused during your stay.Thank you for your understanding. If you ever wish for a more tranquil experience, we recommend booking in advance as we also have rooms available that face the hotel's backyard.We look forward to welcoming you back soon to the Tsuba Hotel.Sincerely,

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location very clean but the room are bit small
Stayed 3 nights in Jun 2023
Response from Paulo Chief Marketing Officer on 8 Jun 2023
Dear Mohamed,Thank you very much for choosing to stay with us. We apologize if you found your rooms a bit small. Indeed, Paris is well known for its small rooms and both of your rooms that you stayed in were not the smallest category.We wish you a very nice day and we hope we will see each other again soon!Best regards,

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom door dirty, did not like carpet
Stayed 4 nights in May 2023
Response from Paulo Chief Marketing Officer on 1 Jun 2023
Dear guest,Thank you for your feedback. However, we apologize if we did not meet your expectations. We understand that preferences for carpets can vary from person to person. Please note that the carpet is in good condition by the way. We appreciate you bringing the lack of cleanliness in one of our doors to our attention. Thank you once again for your feedback. Have a nice day and we hope to see you again soon.Best regards,

10/10 Excellent

Eusebio Dan

Stayed 2 nights in May 2023
Response from Paulo Chief Marketing Officer on 29 Jun 2023
Dear Eusebio Dan,Thank you for your amazing score! We are delighted to read that you enjoyed your stay with us. We hope to see you again soon.Best regards,

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Check-in was rocky. We had reserved a room with 2 beds and had to wait for someone to come and pull the beds apart and remake them separately. Later when we asked the front desk for assistance with a problem in our room, we were told someone would be right up. No one ever came. So service was not great. The room was nice and clean, but nothing extraordinary.
Stayed 3 nights in May 2023
Response from Paulo Chief Marketing Officer on 28 May 2023
Dear Kathy,Thank you for your positive feedback concerning our cleanliness.However, we are truly sorry to read that you felt a little uncared for.I would like to sincerely apologize for the level of service you received from us.We strive to provide excellent service to all our customers, and we deeply regret any inconvenience or dissatisfaction caused.Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Property was centrally located and has a very scenic walk to the main attractions.
Stayed 3 nights in May 2023
Response from Paulo Chief Marketing Officer on 28 May 2023
Dear Rhonda,What a pleasure to read your comment! :)Thank you for your positive feedback. Indeed, our location is one of our strengths! We hope to see you soon in the near future.Best regards from Paris,

10/10 Excellent

Gerry

Stayed 1 night in Apr 2023
Response from Paulo Chief Marketing Officer on 23 May 2023
Dear Gerry,We are so grateful for your 5-star review. Thanks for sharing your rating with us!We hope you will be back soon :)Best regards,

10/10 Excellent

Gunjan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel in great location!
Stayed 4 nights in Apr 2023
Response from cjg on 28 Apr 2023
Good day ,We really appreciate your positive feedback .See you soon !Best regards ,Jean Garry

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023
Response from Paulo Chief Marketing Officer on 5 Apr 2023
Cher Vincent,Nous vous remercions de votre visite. C'est une grande satisfaction pour l'ensemble de l'équipe de lire que vous avez apprécié votre séjour parmi nous.Nous espérons avoir le plaisir de vous accueillir de nouveau prochainement.Bien à vous,

10/10 Excellent

janice mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was absolutly fabulous staff brillient nothing was to much trouble right down to printing are boarding passes for us ,very good choice of breakfast.
Stayed 4 nights in Mar 2023
Response from Paulo Chief Marketing Officer on 2 Apr 2023
Dear Janice Mary,Thank you for taking the time to write this review.We are happy you enjoyed your experience and loved our team. It means a lot to us!We really hope to welcome you back and offer you an experience even better.Kind regards,

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
Nicely located but overrated. Rooms of decent size. Breakfast not exceptional and check in a 6 out of 10. Very slow….
Stayed 3 nights in Mar 2023