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Reviews of Maison Albar - Le Pont-Neuf

5 out of 5
Maison Albar - Le Pont-Neuf
23/25 RUE DU PONT NEUF, Paris

Reviews

9.2

Wonderful

Rating 10 - Excellent. 572 out of 780 reviews" "
Rating 8 - Good. 139 out of 780 reviews" "
Rating 6 - Okay. 37 out of 780 reviews" "
Rating 4 - Poor. 17 out of 780 reviews" "
Rating 2 - Terrible. 15 out of 780 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juvencio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful upscale well situated hotel with great amenities and service. Paul at reception is great plus for the hotel. Very helpful
Stayed 4 nights in Apr 2024

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I would stay again
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very accommodating.
Stayed 1 night in Mar 2024

10/10 Excellent

Rozalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute and Coin . The best touch was the toilet seat warmer. The breakfast was ok. I would definitely recommend it
Stayed 1 night in Mar 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a fine hotel to stay at for night. Room was quiet and bed was comfortable. The design is a bit odd with a weird bathroom door that doesn’t close well. We also had issues getting some things for the room- we called twice for water and a bottle opener (for the water which was supposed to be in the room) and it never came up. We eventually had to go down to the concierge a few hours later to request it.
Stayed 1 night in Mar 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Coming back for sure.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nora

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the centre of Paris. Staff were super friendly and made us feel very welcome. Room was nice too. Thank you!
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Underwhelming
Hotel experience has degraded since we started visiting last year. It's not super clean, the service wants to be 5-stars but it fails to deliver mainly because of the infrastructure in the rooms and hotel. It feels more lika. 4-star hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Heidi

Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AB FAB
I just fell in love with this hotel! The location, the pool and spa, the kindness of the service team!
Stayed 5 nights in Oct 2023

2/10 Terrible

zahra

Stayed 1 night in Oct 2023

10/10 Excellent

mindy

Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maison Albar was absolutely phenomenal. The hotel itself is beautiful and has a wonderful boutique feel to it while maintaining a high level of elegance. The staff was also world-class—definitely a highlight of our stay. The location also could not be any better with amazing access to public transport.
Stayed 4 nights in Oct 2023

10/10 Excellent

CHRISTINA, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this Hotel! The location is very convenient to lots of shopping and the Louvre. All the staff is extremely helpful and very friendly. The concierge went above duty to fulfill a special request I had. I Will absolutely stay here again the next time I am in Paris!
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent service, great rooms, very clean and comfortable in a very central location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great location.
Stayed 6 nights in Sep 2023

10/10 Excellent

jingling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very great hotel. Safe, quiet and great location! Love it!
Stayed 5 nights in Jul 2023
Response from Franck Louâpre / Directeur Général on 12 Aug 2023
Dear Guest,Thank you very much for your comment.All the Team is delighted that you enjoyed your experience in Maison Albar Hotels Le Pont Neuf.We are looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Young Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and helpful staff. Room was very clean. Located in a wonderful area with beautiful pathways. Definitely a place my partner and I would revisit.
Stayed 3 nights in Jul 2023
Response from Franck Louâpre / Directeur Général on 12 Aug 2023
Dear Guest,Thank you very much for your lovely comment.All the Team is delighted that you enjoyed your experience in Maison Albar Hotels Le Pont Neuf.We are looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

8/10 Good

MALGORZATA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing, rooms were very good and modern, but the price was a little too much.
Stayed 3 nights in Jul 2023
Response from Franck Louâpre / Directeur Général on 13 Jul 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your experience. The Chef with his team thank so much for your feedback about our breakfast.We are looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Franck Louâpre / Directeur Général on 13 Jul 2023
Dear Guest,Thank you very much for your feedback. All the Team is delighted that you enjoyed your stay in Maison Albar Hotels Le Pont Neuf.We are looking forward to welcome you soon.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. The location is amazing. We were walking distance to everything. The breakfast was delicious, the spa is so relaxing and the staff pleasant.
Stayed 5 nights in Jun 2023
Response from Franck Louâpre / Directeur Général on 11 Jul 2023
Dear Guest, Thank you very much for your comment.All the Team is delighted that you enjoyed your experience in Maison Albar Hotels Le Pont Neuf.With great pleasure to welcome you soon in Paris. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Oussama, GABES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Franck Louâpre / Directeur Général on 11 Jul 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Kris, Bartonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so delighted to have found this charming, beautiful hotel! It was in a wonderful area of Paris, and I was traveling alone with my daughter, and really appreciated the kind hospitable staff, the high-tech rooms with wonderful amenities, the indoor swimming pool, and the restaurant and bar were fabulous! I will definitely be staying there again!
Stayed 6 nights in Jun 2023
Response from Franck Louâpre / Directeur Général on 3 Jul 2023
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quit, safe, convenient and polite
Stayed 1 night in May 2023
Response from Franck Louâpre / Directeur Général on 18 May 2023
Dear Guest,Thank you very much for sharing your experience.All the Team is delighted that you enjoyed your stay in Maison Albar Hotels Le Pont Neuf.We are looking forward to welcome you soon in Paris.Warm Regards.

10/10 Excellent

Phil

Travelled with group
Convenient, Clean, quiet .
Stayed 3 nights in May 2023
Response from Franck Louâpre / Directeur Général on 18 May 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your experience and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Franck Louâpre / Directeur Général on 18 May 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. We are looking forward to welcome you soon in Paris.Warm Regards.

10/10 Excellent

Emily a

Stayed 5 nights in Mar 2023
Response from Franck Louâpre / Directeur Général on 18 May 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. We are looking forward to welcome you soon in Paris.Warm Regards.

10/10 Excellent

Dilraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located hotel, ample dining options around the area with easy access to the trains, shopping and all of the attractions Paris has to offer. Staff are friendly and the hotel is spotless, highly recommended, especially the spa facilities available in the basement.
Stayed 3 nights in Mar 2023
Response from Franck Louâpre / Directeur Général on 28 Mar 2023
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from Franck Louâpre / Directeur Général on 28 Mar 2023
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Top hotel made our stay perfect thank you
Stayed 3 nights in Mar 2023
Response from Franck Louâpre / Directeur Général on 14 Mar 2023
Dear Guest, Thank you very much for your comment.All the Team is delighted that you enjoyed your experience in Maison Albar Hotels Le Pont Neuf.With great pleasure to welcome you soon in Paris. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place to stay in Paris.
Thank you. Our return to Paris for first time in several years felt wonderful. Maison Albar Le Pont Neuf is utterly comfortable, serene, and well designed. It’s the only place I want to stay when I’m in Paris.
Stayed 4 nights in Feb 2023
Response from Franck Louâpre / Directeur Général on 3 Mar 2023
Dear Guest, Thank you very much for your lovely comment.All the Team is delighted that you enjoyed your experience in Maison Albar Hotels Le Pont Neuf, your new parisian House!With great pleasure to welcome you soon in Paris. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

William A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautiful hotel. Tons of amenities. Highly recommend.
Stayed 4 nights in Feb 2023
Response from Franck Louâpre / Directeur Général on 24 Feb 2023
Dear Guest,Thank you very much for sharing your experience.All the Team is delighted that you enjoyed your stay in Maison Albar Hotels Le Pont Neuf.We are looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Amy, Salt Lake City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The rooms are clean, well-appointed, and spacious. The pool is an endless pool (has an activated current), so swimmers will love it! A unique find in a Paris hotel. The location is perfect for shopping, metro access, museums, and restaurants. Overall, it was a wonderful stay.
Response from Franck Louâpre / General Manager on 16 Jan 2023
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

6/10 Okay

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice small boutique hotel , staffs very helpful . Just our executive room we on 1st floor at corner , window was blocked by a high wall like in basement .
Response from Franck Louâpre / General Manager on 28 Dec 2022
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay in Paris.We could propose you an upper storey room for your next escape.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Dmitry, Brooklyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service
Response from Franck Louâpre / General Manager on 28 Dec 2022
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A five start hôtel well deserved, staffs perfect at all level, reception, concierge, bar, service, room service. They make you feel home
Stayed 6 nights in Nov 2022
Response from Franck Louâpre / General Manager on 10 Dec 2022
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Suh Yoon

8/10 Good

Arik

Stayed 4 nights in Oct 2022

10/10 Excellent

Jacce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay at this property exceeded my expectations.
Stayed 4 nights in Sep 2022
Response from Franck Louâpre / General Manager on 10 Oct 2022
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your second stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

8/10 Good

Siuzanna

Stayed 3 nights in Aug 2022

10/10 Excellent

Iftach

Stayed 1 night in Aug 2022
Response from Franck Louâpre / General Manager on 12 Sept 2022
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Danny

Stayed 4 nights in Jul 2022

10/10 Excellent

Mohammed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2022
Response from Franck Louâpre / General Manager on 12 Sept 2022
Dear Guest,Thank you very much for staying in Maison Albar Hotels Le Pont Neuf. All the Team is delighted that you enjoyed your stay and is looking forward to welcome you soon in Paris.Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility and terrific concierge service and breakfast. Amazing, thoughtful, and attentive staff. Truly a remarkable experience. Worth every cent. Child friendly, well located, and WONDERFUL experience. Looking forward to another stay!’
Stayed 4 nights in Jul 2022
Response from Franck Louâpre / General Manager on 12 Sept 2022
Dear Guest, Thank you very much for sharing your experience. All the team is so delighted that you enjoyed your second stay in Maison Albar Hotels La Pont-Neuf, your "new Parisian House!".We are so happy and proud to assist you to get a great stay in heart of Paris.We are looking forward to welcome you soon. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Shmuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family enjoy paris
We came to the hotel with family We had great visit Staff was outstanding Great location Very nice room Suite was outstanding Overall highly recommended
Stayed 4 nights in Jul 2022
Response from Franck Louâpre / General Manager on 12 Sept 2022
Dear Guest, Thank you very much for your comment.All the Team is delighted that you enjoyed your family experience in Maison Albar Hotels Le Pont Neuf.With great pleasure to welcome you soon in Paris. Warm Regards.Franck Louâpre / General Manager

10/10 Excellent

Bruno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff/customer service, beautiful rooms, great location, locates at 3 blocks from the Seine River, delicious boulangerie nearby. The atmosphere is very classy and relax.
Stayed 4 nights in Jun 2022

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mark, Apple Valley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt like home in Paris ... excellent location, wonderful staff, and exceptional amenities (gym, pool, restaurant, bar, and spa)!!!
Stayed 5 nights in Jun 2022
Response from Franck Louâpre / General Manager on 7 Jul 2022
Dear Guest, All the Team thank you very much for sharing your experience in Maison Albar Hotels Le Pont Neuf. We are so delighted that you enjoyed your stay in your new Parisian House! We are looking forward to welcome you soon in Paris. King Regards. Franck Louâpre / General Manager