Front of property
Check availability

Reviews of Timhotel Tour Montparnasse

3 out of 5
Timhotel Tour Montparnasse
11 bis, Rue de la Gaité, Paris, Paris

Reviews

7.8

Good

Rating 10 - Excellent. 133 out of 567 reviews" "
Rating 8 - Good. 267 out of 567 reviews" "
Rating 6 - Okay. 112 out of 567 reviews" "
Rating 4 - Poor. 37 out of 567 reviews" "
Rating 2 - Terrible. 18 out of 567 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Royce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay.
Stayed 7 nights in Apr 2024
Response from Grigor SOGHMONYAN Adjoint de Direction on 29 Apr 2024
Dear Royce,Thank you very much for your positive feedback! We are delighted to hear that you had a pleasant stay with us at the Timhotel Tour Montparnasse.Your satisfaction is our greatest reward, and we are glad to know that our establishment met your expectations. We strive to provide our guests with a memorable experience, and we are pleased to see that we succeeded with you.We hope to have the pleasure of welcoming you back on your next visit to Paris. Please feel free to contact us if you need anything during your stay.Looking forward to seeing you again soon!Best regards,Grigor SoghomonyanAssistant Manager, Timhotel Tour Montparnasse

2/10 Terrible

jonathan

Business traveller
Disliked: Staff & service
This hotel is old and not well maintained. The staff is also not attentive at all. A running toilet, the room reeked of paint and a shower that barely worked were some of the low-lights.
Stayed 5 nights in Feb 2024
Response from Grigor SOGHOMONYAN Assistant Director on 27 Mar 2024
Dear Jonathan,Thank you for taking the time to share your feedback with us. We're truly sorry to hear about the issues you encountered during your stay. It's disappointing to learn that the condition of the hotel did not meet your expectations and that you experienced problems with a running toilet, paint odors, and a malfunctioning shower.Please accept our sincerest apologies for any inconvenience this may have caused. Rest assured that we take your comments seriously, and we will address these issues promptly with our maintenance team to ensure that they are resolved and do not recur in the future. Additionally, we will discuss your concerns with our staff to ensure that they provide the level of attentiveness and service that our guests deserve.We understand how important it is to provide a comfortable and enjoyable stay for our guests, and we apologize for falling short of this standard during your visit. We appreciate your valuable feedback, as it helps us identify areas for improvement and strive to deliver a better experience for all our guests.If you would like to discuss your concerns further or if there is anything else we can do to make amends, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Sincerely,

8/10 Good

Luke

Liked: Cleanliness, amenities
Good clean room, comfy bed, good shower and great location.
Stayed 1 night in Oct 2023

10/10 Excellent

Ashley

Liked: Property conditions & facilities
Great
Stayed 3 nights in Aug 2023

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small but very comfortable and clean. Helpful staff.
Stayed 3 nights in Jul 2023

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room in a good location
One improvement could be the addition of a small refrigerator
Stayed 2 nights in Jul 2023

2/10 Terrible

Maria, Newark

Stayed 1 night in Jun 2023

10/10 Excellent

James

Stayed 1 night in Jun 2023

6/10 Okay

Selin

Stayed 3 nights in Mar 2023

10/10 Excellent

LUZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very comfotable,Maddy ,Kritina & the lady at the breakfast dining were awesome staff
Stayed 4 nights in Sep 2022

6/10 Okay

EVELYNE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

Herline

Disliked: Property conditions & facilities
Ceiling was covered of mold and uncomfortable smell in the room. After flying 10 hours to have some rest it was very disappointing and unhealthy stay!
Stayed 1 night in Aug 2022

4/10 Poor

Javier

Stayed 4 nights in Jul 2022

10/10 Excellent

Yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful and great location :)
Stayed 1 night in May 2022

8/10 Good

louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

8/10 Good

Grace

Stayed 1 night in Apr 2022

8/10 Good

Yuval

Liked: Cleanliness, staff & service
In generally was OK
Location is good, nice area, nice stuff. room was very small
Stayed 2 nights in Dec 2021

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty rooms and poor costumer services
Stayed 2 nights in Jun 2021

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value find close to station
Friendly and helpful reception staff. Nice street, just around the corner from montparnasse. Great place to send the night if you are heading out of town the next day
Stayed 1 night in Oct 2020

4/10 Poor

Alice

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for bars and restaurants. Close to three Métro stations.
Stayed 2 nights in Jan 2020

2/10 Terrible

Daryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Esther

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel location was good, needs a full refurbishment which is very old now. Amenities was not adequate although I have my own. Staff is nice and it will be better if counter staff mentioned room given was meant for wheelchair bound so I’m not caught by surprise.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
We were given a room on the first floor and we could hear our neighbors come in and out of their room. Noisy.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is excellent, nevertheless beds uncomfortable and when you switch off the lights there is no more electricity to charge any of your devices...
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Unhappy with the room space.
Very convenient to restaurants,groceries, and local transportation. Nice room but not satisfied with the room space. Too tight to move around for 2 people with luggages. Staff are very nice and friendly.
Stayed 6 nights in May 2019

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location with good transport links. Lively, relaxed and friendly area
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a good trip. Good hotel in good place.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

The location is amazing, food, shopping, transport. And the rooms are sound proof so no noise was felt. But I would really like some plugs at bed side for charging my phone though.
Stayed 2 nights in Nov 2018

10/10 Excellent

James, Glasgow U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In 30 years of visiting Paris, I find this to be one of the best hotels I have stayed in. Staff across all services are friendly and helpful. The hotel was of course clean, safe and centrally sited with great transport links. Wonderful value.
Stayed 8 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2018

8/10 Good

B H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Average quality, but spacious
Paper cups for tea/coffee making. Instant coffee. 2 tea bags only.
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Flooded bathroom
Friendly staff Great location Unfortunately we were given a room where the bathroom flooded every time we used the shower Clearly this was not the first time it had happened as the room smelt musty and the door had water damage on it Most disappointing
Stayed 1 night in Aug 2018

8/10 Good

Steve, north yorkshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
The hotel we very nice and clean with lots of reasonable restaurants nearby. Breakfast was great excellent an it was very near to Montparnasse railway station which is what we needed. Excellent value for money.
Stayed 1 night in Aug 2018

8/10 Good

JAMES

Liked: Cleanliness
Pretty decent (by Paris standards) but...
The Timhotel Montparnasse is actually pretty decent by Paris standards - I've stayed in quite a few places in Paris and generally the standard is lower than most other cities. The room and common areas are generally clean. Traditional but slightly modernised. You get a kettle in your room, which is uncommon in Paris. This is my second stay in this hotel and the last stay was better. This time, the room (the same time as last time) wasn't quite as nice and then the air-con broke down. Got fobbed off for 2 days over the weekend by one receptionist, who claimed not to be able to speak English or understand my French (which is admittedly poor), that people were looking at it and it would be repaired immediately and they couldn't change my room. Eventually, on Monday a different receptionist switched me to a room with working air-con, but only a twin room was available (annoying, tiny beds - smaller than UK single beds). I was told it was any upgrade (???) despite it being exactly the same as the previous room but with 2 tiny beds. I was i this room until the following weekend. The night staff were actually friendlier and more helpful than the day staff, I found. I found it annoying to have to stand at the door as people brushed past on the street until the receptionist noticed you or you rang the bell for them to open the door. Montparnasse is great, Gaîté is very vibrant and a bit louder than elsewhere in 14th. Great access to metro.
Stayed 8 nights in Aug 2018

8/10 Good

yelena, Princeton USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is very nice. Room was clean and reasonable size. Alexandra was Very helpful! Nice basic hotel
Stayed 4 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
Great location and staff were very helpful all week. Would definitely recommend staying here for being close to train station and good food.
Stayed 5 nights in Jun 2018

8/10 Good

Jean-Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and central
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think getting a "superior" room is the trick here, because the extra chairs and small table in there gave us some room to put our things and sit away from the bed. Nice location that was quiet and comfortable. Great creparies only a few blocks away!
Stayed 1 night in Jun 2018

8/10 Good

Cartier, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs no doubt about it. Great location but the room is pretty small even for one person. I can understand it is located in a prime location (Montparnasse) but the price does not justify the quality of the hotel. I could have got a 1st class AirBnB for less.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jillian, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in Montparnasse
We chose to stay here to be near Montparnasse station. The surrounding area was great with lots of restaurants cafes and bars. The Saturday morning market was a most enjoyable bonus. The room was very quiet and the beds were really comfortable. The staff were friendly and obliging. Would stay here again.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel location is good, but ask for a room that is not on the street side because it is very noisy. For the price, the room is very small. And the breakfast included never changes. Pancakes (cold) and hard boiled eggs every morning. We would appreciate having different options, like an omelette from time to time.
Stayed 4 nights in May 2018

8/10 Good

Kennie, Singapore

Liked: Cleanliness, staff & service, room comfort
Many nice cafes, restaurants, bars around
Easy accessible by metro and bus. 1st TV down, but was upgrade to a room of bigger size which worked perfectly for our large luggage and extra shopping.. lol
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Timhotel has 3 hotels in the Montparnasse neighborhood. All within walking distance to the Gare de Montparnasse. Make sure you arrive at the right one to avoid walking around in circles. The hotel is ok, basic. Lots of restaurants around and very near Metro station. I stayed only 1 night as I was just transiting. If you are the type who complains a lot, do not stay here. Go find a 5-star hotel. The description in hotels.com says they have some amenities and slippers. There is basic shampoo and soap but no slippers (pls remove it from your hotel description as it is misleading).