Chalets in Pennsylvania

"Absolutely gorgeous hotel. Incredibly clean and quiet, and all around amazing. My only complaint is that the "bouncer" for the speakeasy was rude. He at one point told the lady next to me that we needed to "calm down" because we were laughing. It was saint Patrick's day weekend and the other guests in there were louder than we were, we just happened to be sitting near the doors. He also practically shoved me out of my seat when new customers came in and I was trying to say goodnight to a friend. "

"Great CLEAN room! Great service & overall staff! "

"Housekeeping is poor. Outside of that the hotel is on a good location. This was my second time staying there but it will be my last. I was not as impressed as I was the first time. "

"We wanted to enjoy the amenities, specifically the pool but we didn’t. The water was cold. Also, we tried ordering food by the pool but the staff said they only take orders until 5:45pm, we got there at 5:50pm."

"Great stay "

"Clean room, staff was super helpful and friendly, restaurant was excellent. "

"Clean and quite"

"5 star hotel! Very clean room and excellent staff. Pool area was great."

"I was very disappointed with our overall experience. This was our first stay here, and unfortunately, it will likely be our last. Upon arrival, we encountered several cleanliness issues in our room, including dirty linens, a cleaning rag left behind from a previous guest, candy wrappers and crumbs on the floor, and hair in the sink. It took four separate conversations and over three hours for these issues to be addressed, and there was no effort made to compensate for the inconvenience. The check-in process was also frustrating, with a line that took over 45 minutes. Additionally, while there is a $25 parking fee, finding a spot was difficult and added to the inconvenience. On a more positive note, we did enjoy Aquatopia. The water rides were great, and the lazy river was especially fun. However, the wave pool appeared to have murky water and did not seem well-maintained, as I noticed multiple bandaids floating in it on consecutive days. The restaurant at Aquatopia also had long wait times (30+ minutes) and appeared to be understaffed. I hope this feedback is helpful in improving the guest experience moving forward."