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Reviews of Studio 6 Deer Valley

2 out of 5
Studio 6 Deer Valley
18405 N 27th Ave, Phoenix, AZ

Reviews

6.6
Rating 10 - Excellent. 214 out of 798 reviews" "
Rating 8 - Good. 199 out of 798 reviews" "
Rating 6 - Okay. 113 out of 798 reviews" "
Rating 4 - Poor. 92 out of 798 reviews" "
Rating 2 - Terrible. 180 out of 798 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Stayed 1 night in Apr 2024
Response from Ashley Gallardo on 30 Apr 2024
Dear Fernando ,Thank you for your feedback! We appreciate your business have a wonderful day!

10/10 Excellent

Makiah

Liked: Cleanliness, staff & service, property conditions & facilities
Need more grass spots for dogs
Stayed 3 nights in Apr 2024
Response from Ashley Gallardo on 24 Apr 2024
Dear Guest ,Thank you for your feedback! We appreciate your business have a wonderful day!

6/10 Okay

Irma

Disliked: Staff & service, property conditions & facilities
We got locked out of room multiple times. We were told the room card key could be reset if it’s near a cell phone. When we went to get a new key, no ID or identify information was requested.
Stayed 3 nights in Mar 2024
Response from Ashley Gallardo on 3 Apr 2024
Hello Irma ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

barton, scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
The property is extremely convenient. Access is very good.
Stayed 8 nights in Mar 2024
Response from Ashley Gallardo on 1 Apr 2024
Dear Barton ,Thank you for your feedback! We appreciate your business have a wonderful day!

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was one set of towels.needed pillows towel bar broken dirty stairs. Going to room. Noisy at 2:30 in morning curtain rod need fixing Shower handle broken
Stayed 4 nights in Mar 2024
Response from Ashley Gallardo on 28 Mar 2024
Hello Linda ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Katrina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to the motel to check in and they only had a smoking room. I asked if they could check if the room had a bad smell to it since it was a smoking room and I have COPD. The security guard dispatched back to the front office clerk that the room was dirty and never cleaned. They then checked several other rooms and found them dirty as well. The front desk clerk then offered me a 1 bed room (My reservation was for 2 beds) which had no curtain so I declined and asked for my reservation to be cancelled. I drove around Phoenix looking for another room and finally found one after midnight. It was a huge inconvenience and very unprofessional. I won't be staying there or even recommend anyone staying there.
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 28 Mar 2024
Hello Katrina ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

4/10 Poor

Phillip

Travelled with family
The bed was very worn out and the shower tub was very poor. The shower tub was not installed correctly and felt like shower in a narrow canoe
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 28 Mar 2024
Hello Phillip ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Daniela

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place I've stayed.
Response from Ashley Gallardo on 18 Mar 2024
Hello Daniela ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Cindy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Ashley Gallardo on 18 Mar 2024
Hello Cindy ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

Josh

Stayed 2 nights in Mar 2024
Response from Ashley Gallardo on 18 Mar 2024
Dear Josh ,Thank you for your feedback! We appreciate your business have a wonderful day!

4/10 Poor

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Kind of run down. Only one towel, really no amenities. It was more like a hundred a night place or less, not pushing 200.
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 11 Mar 2024
Hello Daniel ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

4/10 Poor

Timothy, Novato

Check in person behind security screen should have tipped me off (although she was fine). Main room light switch did not work. Nothing (e.g.shampoo, conditioner) except bar soap in bathroom. Missing closet doors. Full ashtrays outside and lots of smokers around the buildings. For $70 on the side of a freeway it would be bearable but for twice that much I expect better.
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 11 Mar 2024
Hello Timothy ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

KENNETH

Disliked: Cleanliness, amenities, property conditions & facilities
Bugs!
Stayed 2 nights in Mar 2024
Response from Ashley Gallardo on 11 Mar 2024
Hello Kenneth ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

kuanluen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is dirty and in an unsafe area. I won't stay in this place again.
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 14 Mar 2024
Hello Kuanluen ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

LaMar Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 11 Mar 2024
Dear LaMar ,Thank you for your feedback! We appreciate your business have a wonderful day!

2/10 Terrible

Hannah

Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 1 Apr 2024
Hello Hannah,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

8/10 Good

Linda

Liked: Cleanliness, staff & service
Overall the property had everything I needed for a 2-night stay. No dishes or cooking utensils were provided but kitchen appliances worked well. I would stay again.
Stayed 2 nights in Mar 2024
Response from Ashley Gallardo on 8 Mar 2024
Hello Linda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

JOHN

Disliked: Cleanliness
Great location for food, gas, and to Peoria stadium. Staff was friendly & helpful. Room not as clean as could & should have been. Bathroom sink slow drain as it was full of cigarette butts. Plate of food had been left in microwave.
Stayed 3 nights in Mar 2024
Response from Ashley Gallardo on 8 Mar 2024
Hello John ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

6/10 Okay

Mark

Stayed 1 night in Mar 2024
Response from Ashley Gallardo on 4 Mar 2024
Hello Mark ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager gave our room away without notice. fortunately, I called the night before to confirm and was told my selected room, reserved with my MasterCard, had been given away to another customer. I was SHOCKED!!! The manager was not available at that time so I requested a call back the following day...... I got NO RESPONSE. I've been traveling for business for over 40 years. This is the worst experience I've ever had. Stay away. .
Stayed 11 nights in Feb 2024
Response from Ashley Gallardo on 4 Mar 2024
Hello Robert,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

6/10 Okay

Ernest

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 4 Mar 2024
Hello Ernest ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Stephen

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 28 Feb 2024
Hello Stephen,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Ashley Gallardo on 26 Feb 2024
Hello Jessica,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and clean
Stayed 2 nights in Feb 2024
Response from Ashley Gallardo on 28 Feb 2024
Dear Jennifer ,Thank you for your feedback! We appreciate your business have a wonderful day!

4/10 Poor

Henry

Stayed 3 nights in Feb 2024
Response from Ashley Gallardo on 20 Mar 2024
Hello Henry ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Lori

Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 20 Mar 2024
Hello Lori ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

6/10 Okay

Lilia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good parking... kitchenette amenities The place is run down... non-smoking room smelled like smoking room
Stayed 2 nights in Feb 2024
Response from Ashley Gallardo on 20 Feb 2024
Hello Lilla,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

2/10 Terrible

Nancy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not enough staff to take care of emergency , like non flushing toilet. We were told to plunge it ourselves!!! Ceiling light missing Bath tub wobbly & dangerous Only 2 pillows & wornd out blanket & sheets
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 20 Feb 2024
Hello Nancy ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

4/10 Poor

Steve

Disliked: Property conditions & facilities
Noisy and super bare bones
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 20 Feb 2024
Hello Steve ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

4/10 Poor

brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Showers didn’t work properly
Stayed 3 nights in Feb 2024
Response from Ashley Gallardo on 21 Feb 2024
Hello Brian,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

LaMar Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 14 Feb 2024
Dear LaMar ,Thank you for your feedback! We appreciate your business have a wonderful day!

2/10 Terrible

Lorena

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is horrible, dust everywhere, bathroom look they haven’t cleaned for months. Curtains with stained nothing like the picture they advertised on the app
Stayed 2 nights in Feb 2024
Response from Ashley Gallardo on 14 Feb 2024
Hello Lorena ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

8/10 Good

Shawn

Liked: Amenities, property conditions & facilities
The room was clean and the area around the property was a nice,safe area.
Stayed 2 nights in Feb 2024
Response from Ashley Gallardo on 12 Feb 2024
Dear Shawn ,Thank you for your feedback! We appreciate your business have a wonderful day!

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 12 Feb 2024
Dear Steve ,Thank you for your feedback! We appreciate your business have a wonderful day!

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities
The wrong is very small, small beer Nothing where I expect in what I paid
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 12 Feb 2024
Hello Saul ,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

8/10 Good

Jeremy

Travelled with partner
Average place. Would stay again - there’s a kitchen but no dishes. So plan on getting some if you’re staying long.
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 6 Feb 2024
Dear Guest ,Thank you for your feedback! We appreciate your business have a wonderful day!

10/10 Excellent

LaMar Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 6 Feb 2024
Dear Guest ,Thank you for your feedback! We appreciate your business have a wonderful day!

8/10 Good

Lita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 7 days while closing in house. A Women was attacked and mugged by 4 people in the middle of the night. I reported it to the office and they had armed security walking day and night. I felt better and my family felt safer. It was quiet after that. My room had a kitchen and was clean. I had to hunt down the cleaning lady to get clean towels several times. Never once came to the room to check on us to see if we needed garbage bags or cleaning supplies. Very close to the freeway and convenient stores. Much better than I expected from a motel 6
Stayed 7 nights in Jan 2024
Response from Ashley Gallardo on 6 Feb 2024
Hello Lita,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

10/10 Excellent

LaMar Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 6 Feb 2024
Dear LaMar,Thank you for your feedback! We appreciate your business have a wonderful day!

2/10 Terrible

John beaupied

Travelled with group
Disliked: Amenities
Nothing unique,I like it a nudist,,
Stayed 1 night in Feb 2024
Response from Ashley Gallardo on 6 Feb 2024
Hello John,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us

4/10 Poor

James

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only one towel for two people. No refresh on anything over the 4 days we stayed. First room smelled smoky. Slowest wifi ever, gave up and used my phone for a hotspot. Nice people at the front desk
Stayed 4 nights in Jan 2024
Response from Hotel Managements on 1 Feb 2024
Dear James, We apologize for your bad experience with our hotel we hope you give us another opportunity to make things better on your next stay. Thank you have a wonderful day!

2/10 Terrible

Jimmie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Hotel Managements on 1 Feb 2024
Dear Jimmie, We apologize for your bad experience with our hotel we hope you give us another opportunity to make things better on your next stay. Thank you have a wonderful day!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinks
I tried 2 different rooms, both had an incredible stench. The walls are filthy dirty. Towels stained. Hot shower was Luke warm. The heat/cooling unit was so filthy I didn’t run it. I was gone in the day and returned in the evening for 4 days and the stink didn’t fade. Even after I Clorox wiped every surface down and used eucalyptus by the oven fan to circulate air. Save your respiratory system. Don’t stay here.
Stayed 4 nights in Jan 2024
Response from Ashley Gallardo on 6 Feb 2024
Dear Guest , We apologize for your bad experience with our hotel we hope you give us another opportunity to make things better on your next stay. Thank you have a wonderful day!

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be going back
Stayed 1 night in Jan 2024
Response from Hotel Managements on 1 Feb 2024
Dear guest thank you for your feedback and thank you for responding. have a wonderful day hope you come back and see us.!

2/10 Terrible

Karen

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is horrible
Stayed 1 night in Jan 2024
Response from Hotel Management on 22 Jan 2024
Dear guest sorry for your bad experience with our hotel we hope you give us another oppertunity to make things better on your next stay. THank you have a wonderful day!

8/10 Good

Fred

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Good bed and kitchen.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 22 Jan 2024
Dear guest thank you for your feedback and thank you for choosing Studio 6. Have a wonderful day!

10/10 Excellent

Mariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Management on 22 Jan 2024
Dear guest thank you for your feedback and thank you for responding. have a wonderful day hope you come back and see us.!

8/10 Good

Anne

Stayed 1 night in Jan 2024
Response from Ashley Gallardo on 6 Feb 2024
Dear Anne ,Thank you for your feedback! We appreciate your business have a wonderful day!

10/10 Excellent

Hether

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024
Response from Hotel Management on 22 Jan 2024
Dear guest thank you for your feedback. Thank you for choosing Studio 6 come back and stay with us next time! Have a wonderful day!

10/10 Excellent

Amaya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ashley Gallardo on 15 Jan 2024
Dear Amaya, Thank you for your feedback! We appreciate your business have a wonderful day!