Phoenix Hotel Guide. Hotels in Pinnacle Peak Shadows, Phoenix, United States of America

"Location was close to airport but farther away from downtown. Room was clean and comfortable. Carpets could stand to be updated or removed. Our bathroom shower door would not completely close so the water was everywhere on the floor. Parking was easy and plenty of room. Staff was excellent. "

"The front desk staff were very friendly and helpful. She changed our rooms for us ( we wanted the top floor) and recommended restaurants and how to get there. They provided free snacks and waters and coffee in the lobby. The rooms were clean and equipped with a full refrigerator, toaster, microwave, coffee maker, and washing machine! Thank you very much."

"Property in poor condition"

"This hotel does not deserve the rating it has on hotels.com. The room entrances are from the outside like a motel and our door had a gap at the bottom that you could see to the outside. There was a roach crawling on the chaise lounge in our room. The rooms seemed to be very clean though. The breakfast should not be advertised as they only have waffle batter, yogurt, cereal and a few breads. We went to breakfast an hour and 20mins b/f it was over and there was no waffle batter left, no juice, no coffee, no yogurt. There was no one working the area and a lot of upset guests. When the front desk gal was asked about refilling the breakfast she said she was the only one there and she couldn't do anything about it. You can't advertise that your hotel stay comes with breakfast when you don't provide breakfast. They do not provide any eggs or meats ever so it was very poor especially for the rate they charge per night. I would not recommend staying here."

"Pool was overcrowded with kids with $15 day passes. Food and drinks at pool were way overpriced. No adult pool. No music at pools. Not much for restaurant choices. Room was fine. Bed was comfortable. "

"Room was clean and we loved the outdoor patio, we will be back!!"

"The resort is beautiful, well kept grounds. The pool areas are nice. It seems like you need to get to the pool early! Towels are out on chairs by 8:00 am and we could never get a chair at the main pool. Friendly staff and clean rooms. Would stay here again. "

"Place was great. Food. Surroundings. Staff. Dog friendly ❤️"

"Horrible! Door would not lock, filthy, dirty sheets. Had booked 2 nights, left right when we woke up. "