Bilbao Hotel Guide - Plaza Nueva hotels in Bilbao, Spain.

"Clean and comfortable rooms but amenities such as pool we had to pay to a third party, this was a misrepresentation of the hotel pricing ! "

"The bathroom was a wet room as the room allocated was for disabled persons and hence the water covered the entire floor. It was quite disgusting. Breakfast selection was very good. The bar had just one staff member at 4.30pm, so the waiting time to be served was 20mins. Poor staffing for a 350 room hotel. "

"The hotel is not far from the center, between two tram stops. The staff and the amenities are excellent. My room looked on another building, but at last there was no noise of the traffic. The only problem was that I couldn't change the AC, there was a constant cold airflow in the room. All in all, I had a pleasant time in lovely Bilbao."

"Desayuno es fantástico. Somos 2 adultos mayores que nos han tenido mucha paciencia y nos han ayudado hasta para estacionar el carro. Lo pasamos muy pero muy bien!"

"Although we had to pay for the spa /gym it was a fantastic hydro pool /swimming area Unfortunately the hot breakfast was always cold or like warm all three days Staff were wonderful throughout the hotel"

"This is where I stay every time I come to Bilbao for work. It hits the sweet spot of great location and value. The rooms are large, the service is always excellent and the beds are comfortable. Ask for a room on a higher floor for a quieter experience."

"Great stay. Ideally placed for Casco Viejo, which is the heart of the real city."

"Great location in the old town and not too noisy."

"This hotel is in a great location in the heart of the old quarter of Bilbao. It’s also within easy walking distance of the museum, along the river, and the main shopping district. We arrived a couple of hours before check-in time and were able to leave our luggage with the reception staff, while we had a walk around Bilbao. When we returned later, our luggage had been taken up to our room. The hotel is boutique -style, in an old building that has been given a contemporary makeover internally. We found our room very comfortable and clean, and we were given a couple of cans of complimentary soft drinks, and beer (which don’t get replaced for free once you’ve drunk them), but water is topped up daily, foc. We were also given a voucher for a drink in the bar. I particularly liked the large bathroom with L’occitane toiletries, and the little Juliet balcony, which overlooked one of the old side streets (so it can get a little noisy with bar noise, at night). We had good weather during our stay and it was nice to be able to open the large windows to let air in. The air-con was very quiet during the night, and the layout of the bedrooms meant we didn’t really hear much noise from any neighbouring rooms. There is also a safe in each room, which is always useful for securing valuables/passports etc. The reception staff were very polite, friendly and helpful. On our last day, they allowed us to store our luggage, following check-out, until we needed to collect it late afternoon. "