This was the worst experience of my Hotels.com life. I arrived at the office to find that they didn't even know the apartment was being rented out. I had no idea what to do. I called Hotels.com and they reached out to Global Luxury Suites. GLS sent me a move in document which should have been sent before I arrived. I had to walk over the plants to the pool gate to find the lock box. The unit was on the 3rd floor with no elevator. I had to lug all of my luggage up 3 flights in 90 degree weather. The HVAC unit was stuck on heat and the apartment got up to 85 degrees before I found someone to help me turn it off. The bathtub was clogged and I had to shower in a pool of water. Spiders in the bed. Ants in the bathroom. I literally went to the store and had to buy bug spray and cleaning supplies. No cable TV. only local channels. Furniture was nice though.…This was the worst experience of my Hotels.com life. I arrived at the office to find that they didn't even know the apartment was being rented out. I had no idea what to do. I called Hotels.com and they reached out to Global Luxury Suites. GLS sent me a move in document which should have been sent before I arrived. I had to walk over the plants to the pool gate to find the lock box. The unit was on the 3rd floor with no elevator. I had to lug all of my luggage up 3 flights in 90 degree weather. The HVAC unit was stuck on heat and the apartment got up to 85 degrees before I found someone to help me turn it off. The bathtub was clogged and I had to shower in a pool of water. Spiders in the bed. Ants in the bathroom. I literally went to the store and had to buy bug spray and cleaning supplies. No cable TV. only local channels. Furniture was nice though.

Lainika stayed at Global Luxury Suites at Stoneridge Mall

Posted over a year ago

Global Luxury Suites at Stoneridge Mall

Expedia Verified Review…

5 out of 5

Property was clean the bathroom nice lady who checked us in the front desk was wonderful…

A verified traveller from Norco ca stayed at Pleasanton Marriott

Posted 4 days ago

Pleasanton Marriott

Holiday Inn Express Hotel & Suites Livermore

Expedia Verified Review…

5 out of 5

Close to everything...downtown Livermore...plus if you like BBQ Cattlemen’s is just a short 5 min drive away.…

A verified traveller from Milwaukee stayed at Holiday Inn Express Hotel & Suites Livermore

Posted 3 days ago

Holiday Inn Express Hotel & Suites Livermore

Extended Stay America Pleasanton - Chabot Drive

Expedia Verified Review…

4 out of 5

There were no cups or drinking glasses of any kind in the room. I only discovered this in the middle of the night when I got up to get a drink of water. …

A verified traveller from Tulare, CA stayed at Extended Stay America Pleasanton - Chabot Drive

Posted 2 months ago

Extended Stay America Pleasanton - Chabot Drive

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