Village Hotels hotels in Pluckley, Ashford

"I always choose to stay at this hotel, not because of the hotel, but because of the wonderful staff, they are 2nd to none and I believe that is well wealth the money at the reception staff are wonderful"

"Well placed , clean and welcoming"

"We were impressed straight away with how picturesque the hotel and area was, plus everywhere seemed so peaceful. This was then further enhanced thanks to the fabulous staff. The staff made us feel very welcome and they were really enthusiastic about making our experience a positive one. Ted, in the Moet and Chandon Bar, along with his Manageress, were stand out staff for us. Ted loved to make us cocktails and we certainly enjoyed drinking them! The room was comfortable and very clean, the spa facilities were ideal and the restaurant food was excellent. Definitely a hotel that we would like to return to. "

"Nice clean room and very friendly and helpful staff "

"The service was 5 star. I eould go back just for that."

"Wheelchair friendly. They changed us to a ground floor room as soon as we walked up even tbough we could manage stairs so that was very kind. The meal was delicious as was breakfast. Thanks for a great stay."

"A mess with the booking was mitigated with a complimentary meal, superb services "

"Loved the pool - felt luxurious and private (even though there were other guests using the pool) Great staff and beautiful room in a wonderful setting Breakfast delicious and plentiful The hotel didn't feel too crowded even though they were hosting a wedding Attention needs to be paid to kettle location in the room plus need to have a usb charging point each side of the bed Non slip mat for the bath/shower covered the plug hole if not careful Food was disappointing from the A la Carte Menu and Service was very slow - due to the wedding party?"

"Comfortable nice location!"