Pont Yates Hotels

"Friendly value for money. "

"Great value "

"Noisy - Drill/construction noises began at 7am from floor above which we were not warned about. Dated room. Strand of hair in the sink. Otherwise, friendly staff and nice location. Convenient carpark nearby and right outside train station. "

"Tired and dated hotel. Biggest concern was our room had a door linked to the next room which was not safe. The lock on our side did not engage properly and could have been pushed open with very little force from the room next door. In the middle of the night about 2am I was wakened by the person in the adjoining room opening their door and I thought they were trying to get into our room. As a result I did not sleep well. I reported this at reception before we left so I hope the matter is resolved."

"Great staff. Decent food and drinks. Shower was cold and room needs a bit of TLC but it was clean. "

"Loved the priveleged room and getting a later checkout which was really helpful, staff rally friendly, loved the bar area"

"Very comfortable. Staff very pleasant and helpful "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"Overall great stay, room lovely and big, lovely big bath and the food was delicious. Small improvements would include accessibility access- we were on second floor which for us was fine, but for those with limited mobility no lift. Would also note the room got very warm, no air con so something to be mindful of, particularly in the summer months (there was a plug in small fan available)."