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"The hotel was clean, it smells fresh and welcoming as you walk in. The staff were welcoming and nothing was too much for them. The breakfast was great, plenty of options for everyone. The pool felt small but we did go Easter weekend so expected it to be busy. We had run out of tea/coffee/milk in the room and asked reception, it was a matter of 2-4 minutes before we got it, we were not expecting such a quick service. They also had activity packs for children and easter egg hunt which was a lovely touch."

"Good"

"The swimming area was very good, clean and staff approachable. The evening meal was another matter. I am diagnosed coeliac and when l told them one waitress thought gluten free and coeliac were two different intolerances. When the manager was told , he bought me pages and pages of listings for me to check whether what l was ordering was g/f. Not very helpful! However breakfast was more understanding, knowledgeable and helpful. One person in every 100 according to the BBC this very morning are coeliac and small cafes and larger chains are now all geared up with g/f listed on menus, it’s about time Best Western got up to date with gluten free as well or someone could be very ill with the restaurant staff lack of knowledge about intolerances. "

"Great place"

"Friendly, polite and efficient staff. Good food choice in the bar, clean and well maintained room. Lots of development going on near the hotel as of April 25, main road next to it but excellent soundproofing so an undisturbed rest."

"Very nice hotel located in a central area. Lots of shops and rstaurants close by. "

"Just perfect"

"Delightful few days away, beautiful hotel with everything we needed. Breakfast was great, a wide range of choices. Great location to go out on walks and find nearby pubs. Only downside is there’s nothing to say the spa isn’t included in the price, and the spa doesn’t have a swimming pool. Otherwise it’s very nice! "

"All staff were very professional All had a smile on their face and were friendly The hotel room was really peaceful We enjoyed our stay "