Port Navas Hotels

"It is beautifully located hotel on top of a hill, with truly stunning views over the sea (if you have sea view room). The surrounding gardens are lush and very well maintained, adding to the overall atmosphere of the property. The rooms are comfortable and in line with the hotel’s category. However, there were several issues during the stay that affected the experience. On one occasion, a member of staff entered my room without knocking while I was still asleep, which was quite uncomfortable, and no apology was offered. On another day, the room was not serviced at all, and on a different day the housekeeping was minimal — only the towels were changed, the bed was not even made. In addition, the restaurant closes quite early, and breakfast service also finishes early, which may be inconvenient for guests. There are also no nearby shops or cafés within walking distance of the hotel. Overall, the staff are polite and the hotel corresponds to its star rating, but housekeeping would certainly benefit from improvement and additional training to ensure a more consistent standard of service."

"I've written such a positive review as i was supporting a visually impaired young adult with a physical disability also, from tim of check-in to time of departure the staff went above & beyond to make it an enjoyable stay with kindness & consideration for our needs. It's an old building but has plenty of character, the rooms had the best sea view you could ask for. Everything was clean and well presented in both rooms, we couldn't have asked for more. We had our evening meal & breakfast at the hotel, both where enjoyed with a fair choice and a fair price, service was also super friendly. Really couldn't have asked for more from start to finish, i would recommend and love to stay again. Well done to The Queen's Hotel ☺️"

"Great staff and breakfast was quality… easy check in and out. "

"I was In a back room right on the road so very noisy. Generally good location for st Ives and SWCP. Good for my requirements of 1 night B and B."

"Accommodation very good clean spacious with 99% amenities missing hand soap in the bathroom sufficient parking with easy access friendly helpful staff very sparse continental breakfast would recommend the hotel and would stay again"

"The hotel team are enthusiastic and helpful always polite and accommodating across all departments The hotel is under going upgrades and they are very considering guests we arrived late on the Wednesday and the night reception gentleman was very helpful and very knowledgeable and made us very welcome"

"Good and secure parking, we arrived on motorcycles. Staff very friendly. My room was very clean and comfortable, there was though a small staircase to the bathroom which may not suit some people. The bed was large and comfortable. Due to the shape of the old building, access to my room was up and down sets of stairs and through numerous doors which could be an issue for old or infirm persons. No porters available to take bags. Carpet in the dining room was worn creating bumps that could become a trip hazard to some. "

"Good sized clean room, nice and quiet with lovely view over the countryside. Really friendly helpful staff."

"Room very nice and clean, staff excellent friendly and helpful,parking easy and close Will use again "