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Reviews of Ashbys

4 out of 5
Ashbys
4 Auckland Road West, Portsmouth, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 145 out of 189 reviews" "
Rating 8 - Good. 34 out of 189 reviews" "
Rating 6 - Okay. 5 out of 189 reviews" "
Rating 4 - Poor. 0 out of 189 reviews" "
Rating 2 - Terrible. 5 out of 189 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Ashbys was great bed was very comfortable, hosts were easy going and friendly, easy access to shops and restaurants.
Stayed 1 night in Apr 2024
Response from Steve on 2 May 2024
Thanks for the rating Mark. We are delighted you enjoyed your stay. Thanks for booking with us and we hope to see you in the future

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room and hosts!
Response from Steve on 21 Feb 2024
Dean, so pleased you enjoyed your stay with us. We hope to see you in the future.

10/10 Excellent

Brendan

Stayed 1 night in Feb 2024
Response from Steve on 2 Apr 2024
Hi Brendan, thanks for the feedback and delighted you enjoyed your stay with us. Hope to see you in the future

10/10 Excellent

Garry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setup was first class for us, very decent games / bar and kitchen area ... Host was excellent, will be rebooking next time we are down
Stayed 1 night in Jan 2024
Response from Steve on 30 Jan 2024
Hi Garry, so pleased you enjoyed your stay with us at Ashbys. Thank you for booking and hope to see you again. Steve & Mubi

10/10 Excellent

Hayley

Stayed 1 night in Jan 2024
Response from Steve on 15 Jan 2024
Hayley, thanks for rating Ashbys 10/10. We are delighted you enjoyed your stay and wanted to thank you for staying with us

10/10 Excellent

Miss L

Stayed 2 nights in Jan 2024
Response from Steve on 13 Jan 2024
Thanks for rating your stay at Ashbys. We are delighted you enjoyed your stay with us.

10/10 Excellent

Damien

Stayed 1 night in Dec 2023
Response from Steve on 21 Dec 2023
Hi Damien, thanks for rating Ashbys 10/10. We are delighted you enjoyed your stay with us and wanted to thank you for booking with us. Happy Christmas and we hope to see you in the future.

10/10 Excellent

Owain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ashby’s was very accommodating and great value for money, wouldn't hesitate to book again.
Stayed 1 night in Dec 2023
Response from Steve on 17 Dec 2023
Thank you for the review and for booking with us we are delighted you enjoyed your stay with us - Ashbys

8/10 Good

Christina

Stayed 1 night in Dec 2023
Response from Steve on 18 Dec 2023
Thanks for leaving a review Christina. We are pleased you enjoyed your stay with us. Thanks for booking and have a lovely Christmas

10/10 Excellent

George

Stayed 1 night in Dec 2023
Response from Steve on 13 Dec 2023
George - thanks for rating your stay at Ashbys. We are delighted you enjoyed your stay and wanted to say thanks for booking with us and we hope to see you again.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the Ashby's House last minute and asked if they were able to do any special requests for my partner's birthday. They definitely delivered! The hosts Steve and Mubi are so personable, friendly and professional. The room was immaculate. They even played happy birthday and had an LED birthday sign up on our arrival in the room which was such a nice touch. The spa was amazing! And such a great idea to have it as private booking for the hour it definitely makes the experience just that much more. 10/10 on every aspect I will be recommending this place to friends and family :)
Stayed 1 night in Dec 2023
Response from Steve on 5 Dec 2023
Hannah, thanks for the lovely review. So pleased that you enjoyed your stay at Ashbys and enjoyed the Spa too. Lovely guests that were a pleasure to meet and host. Thank you for choosing Ashby’s to celebrate your partners birthday with us and we hope to see you in the future

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Steve on 7 Dec 2023
Thanks for the rating and booking. We are pleased you enjoyed your stay.

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were great with a pool table, bar, air hockey table tennis. The room were clean, comfortable and well appointed. The customer service from the owners was fantastic, extremely nice, approachable, helpful and knowledgeable. Would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Steve on 28 Nov 2023
Hi Daniel. Thanks for the review and rating. We are delighted you enjoyed your stay at Ashbys. We wanted to thank you for booking with us and hope to see you again.

10/10 Excellent

Owen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Absolutely amazing stay, it’s not always easy to find good accommodation within the “business budget” but this was perfect, when checking in we mentioned that we we’re staying away from home to work nightshifts and that we had booked for a quieter stay and instantly they sorted us out and made sure our rooms were in quiet parts of the hotel and that out stay was comfortable. Could not thank them enough for making our stayaway much more pleasant. We will be sure to stay again in a few weeks when we’re next working down there😁. 10/10.
Stayed 3 nights in Nov 2023
Response from Steve on 18 Nov 2023
Owen, thank you very much for the lovely review. We are really happy that you enjoyed your stay. Super happy too that you managed to get some well earned rest after driving such a long way and working nights too. It was a pleasure to meet and host you both and you are always welcome if returning to the area. Thanks for being such great guests and for booking with us. Thanks Ashbys

10/10 Excellent

jasvinder

Stayed 1 night in Nov 2023
Response from Steve on 18 Nov 2023
Thanks for rating your stay 10/10. We are delighted you enjoyed your stay and wanted to thank you for booking with us

10/10 Excellent

Niyah

Stayed 1 night in Nov 2023
Response from Steve on 18 Nov 2023
Hi Niyah thanks for booking with us again. Hope to see you in the future

6/10 Okay

Stephen

Stayed 1 night in Nov 2023
Response from Steve on 13 Nov 2023
Thanks for taking time to rate your stay on Friday Mr Robinson. We are sorry your stay was only 6/10. We don’t have any specific feedback from you on what your downgrading was due to. Please feel free to reach out to us directly.We can only think you may have been disappointed in the room as it was only a standard double at our lowest price.We do offer a wide range of rooms ranging from luxury to the budget room you booked. We do try to upgrade guests where we can, however being fully booked Friday this wasn’t an option for us. Thank you for your booking with us. Ashbys

10/10 Excellent

Steve

Stayed 1 night in Nov 2023
Response from Steve on 9 Nov 2023
Steve thanks for the rating and for booking with us. We are delighted you enjoyed your stay at Ashbys

10/10 Excellent

Raymond

Stayed 1 night in Nov 2023
Response from Steve on 8 Nov 2023
Raymond thanks for the review - we appreciate you booking with us and are really happy you enjoyed your stay.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Steve on 5 Nov 2023
Hi Jim thanks for the rating. Delighted you enjoyed your stay from everyone at Ashbys

10/10 Excellent

Robyn

Liked: Cleanliness, amenities
Very lovely people and was very relaxed and chill environment lots to do if bored and the spa was amazing thank you so much
Stayed 1 night in Oct 2023
Response from Steve on 3 Nov 2023
Robyn, thanks for the rating and review. We are delighted you enjoyed your stay with us and the Spa too. Thanks for booking with us and we hope to see you in the future

8/10 Good

David

Stayed 1 night in Oct 2023
Response from Steve on 30 Oct 2023
Hi David, thanks for rating your stay and for booking with us

10/10 Excellent

Gavin

Stayed 3 nights in Oct 2023
Response from Steve on 29 Oct 2023
Hi Gavin / thanks for the rating. We are delighted you enjoyed your stay with us. Thanks for booking and for being such great guests too.

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay - many thanks
Stayed 2 nights in Oct 2023
Response from Steve on 25 Oct 2023
Hi Tamara, thanks for the review and for booking with us. We are pleased you had a great time. Thanks from everyone at Ashbys

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old bldg. Hosts were amazing..so very kind and helpful with giving us directions for food to helping us operate the tv. We had a very nice stay at Ashby's.
Stayed 3 nights in Oct 2023
Response from Steve on 21 Oct 2023
Thanks for the review and feedback. It was lovely to meet you and Robert. We hope you enjoy the next leg of your U.K. visit and wanted to thank you for being lovely guests and booking with us. Steve and Mubi

10/10 Excellent

Seyhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Oct 2023
Response from Steve on 14 Oct 2023
Seyhan thanks for the rating on your stay at Ashbys. We are delighted you enjoyed your stay with us and wanted to thank you for booking with us.

6/10 Okay

Alexandra

Travelled with family
Liked: Cleanliness, room comfort
Nice place, but booking down graded
We did not get the room we booked. We booked a superior family room (2 beds and sofa) and received a standard family room (one bed and sofa). Owners probably assumed the two adults booked for were a couple, but we were not. Therefore sofa bed had to be used. To be fair I did not mention during our stay, due to a very long day and a whirlwind check in and it didn’t Dawn on me until later and as we were only staying one night we put up with it. Also, the room was up a very narrow very steep flight of stairs. Slightly concerning security (codes on room doors with no other way of locking from the inside) and the main building door unlocked. The plumbing was a problem in our room as the hot / cold water were the wrong way round on the taps, hot water was very hot so could be dangerous to children. Having said all that, the owners were extremely friendly and helpful, there were great facilities in the hotel (large sitting / recreation area), the room was large, comfortable and well appointed. Good access to Southsea and beach, 30 min walk from Gunwharf Quay, parking is on the street (paid) or in public car parking.
Stayed 1 night in Oct 2023
Response from Steve on 9 Oct 2023
Hi Alexandra, the room was an upgrade to a superior studio. Yes one bed was set up on arrival as when housekeeping called the number on your booking to check bed set up you had input the incorrect number (you put too many 0’s on your booking.) On arrival housekeeping immediately set up the other double sofa bed)We use smart Yale locks for room doors and front door. These are locked from inside and are extremely secure. We also have CCTV and ring cameras to monitor and safeguard guests safety.Security codes that change daily are actually more secure and are more hygienic and we have had very good feedback from guests generally.We invest quite heavily in modern entry systems as well as using technology for things like lighting and heating, but we accept that ashbys isn’t for everyone.

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking for us, yet they fit us in, made the room up perfectly for three friends sharing one room. They even fit us into the spa last minute! The communal area was amazing, in fact the whole hotel was beautifully presented. Nothing was to much trouble from the hosts and the facilities were like nothing I’ve seen before. We will definitely be returning and would highly recommend to others!
Stayed 1 night in Sep 2023
Response from Steve on 2 Oct 2023
Sarah, thanks for the lovely review. We are delighted you enjoyed your stay and thanks for being great guests too.It was lovely to meet you all and we hope to see you again in the future. Thanks Steve and Mubi

8/10 Good

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice adjoining Hotels, work in progress but comfortable stay in quality bed and sheets, my only complaints are very noisy in my room which had the water pump in a room at the rear, and as usual annoying guests who think it’s perfectly acceptable to bang doors and have tv at very loud levels until very late. Hotel itself very good, hosts very nice, location by small high street and 10min walk to sea
Stayed 1 night in Sep 2023
Response from Steve on 28 Sept 2023
Hi Gordon, thanks for the rating and feedback. We did speak to the other guest to ask him to observe quiet time. Apologies for any noise disturbance. Thanks for booking with us.

10/10 Excellent

Joe

Stayed 1 night in Sep 2023
Response from Steve on 28 Sept 2023
Hi Joe, thanks for the rating. We are delighted you enjoyed your stay and wanted to thank you for booking with us. We hope to see you in the future.

10/10 Excellent

Mark Scott

Stayed 1 night in Sep 2023
Response from Steve on 28 Sept 2023
Hi Mark Scott - thanks for rating your stay with us. We are really happy you enjoyed Ashbys

10/10 Excellent

Usher

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Steve on 24 Sept 2023
Thank you for the rating. We are really happy that you enjoyed your stay and just wanted to say “Thank You” for booking with us and we hope to see you again.

10/10 Excellent

Graeme

Stayed 1 night in Sep 2023
Response from Steve on 16 Sept 2023
Hi Graeme - thanks for the rating. We are really happy that you enjoyed your stay with us and wanted to say “Thank You” for booking with us

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with a very friendly service
Stayed 1 night in Sep 2023
Response from Steve on 11 Sept 2023
Hi Peter - thanks for the rating and review. We are really pleased you enjoyed your stay and wanted to thank you for booking with us.

10/10 Excellent

Majella

Stayed 1 night in Sep 2023
Response from Steve on 12 Sept 2023
Majella thanks for the rating and for booking with us. We are delighted you enjoyed your stay with us.

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Steve on 11 Sept 2023
Hi Julian, thanks for posting a positive review of your stay at Ashbys. We are really happy you enjoyed your stay with us. Thank You for booking and we hope to see you in the future. Steve & Mubi

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Better than a name brand hotel
Very easy check in, very clean.
Stayed 3 nights in Sep 2023
Response from Steve on 8 Sept 2023
Thanks for the rating review and picture of your room. We are delighted you enjoyed your stay and that you found the room “very clean’ with an easy check in. Thanks for booking and staying with us.

10/10 Excellent

Lorraine

Stayed 1 night in Aug 2023
Response from Steve on 25 Aug 2023
Hi Lorraine, thanks for the rating. Delighted you enjoyed your stay and thanks for booking with us

10/10 Excellent

Stuart

Stayed 1 night in Aug 2023
Response from Steve on 24 Aug 2023
Stuart thanks for staying with us & for the review too. We are really happy you enjoyed the experience.

10/10 Excellent

Ros

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay! Friendly and welcoming, in an excellent location. Parked the car day 1 and didn’t use again until we left 3 days later. Loved the games area in the evenings! High recommend!
Stayed 3 nights in Aug 2023
Response from Steve on 19 Aug 2023
Ros - thanks for the rating and review. We are really pleased you liked Ashbys and the location. Thank you or booking with us

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, common areas were excellent fun and a real bonus. Location was great, 1min walk from great restaurants and bars, and 30min walk from outlet village with great shops and food also
Stayed 2 nights in Aug 2023
Response from Steve on 16 Aug 2023
Hi Andrew, thanks for spending time to rate and feedback on your recent stay with us. We are delighted you liked the rooms and location too. Hope to see you in the future and thanks for booking with us.

10/10 Excellent

Elaine

Lovely location friendly and very helpful hosts will def come back
Stayed 1 night in Aug 2023
Response from Steve on 10 Aug 2023
Elaine, thanks for the rating and review. We are really pleased you enjoyed your stay with us and we hope to see you again in the future. Thanks for booking with us.

10/10 Excellent

Ellie mae

Liked: Cleanliness, staff & service, property conditions & facilities
Steve and Mubi were absolutely amazing!!! Such a lovely couple. They had sorted our parking, a fan for the room, just anything we needed they didn’t hesitate to provide it for us so that we were comfortable. The room was absolutely beautiful too, kitchen area was spotless and the bed was very comfy. TV included all Netflix and prime too so hugeee selection of films to watch on the sofa. You definitely get more than what you pay for id say! Lovely area too with plenty of things to do nearby and restaurants to eat at. The only thing I’d change is that I wish we had stayed longer. Couldn’t thank these guys enough!!! We will be back x
Stayed 2 nights in Aug 2023
Response from Steve on 8 Aug 2023
Ellie Mae - thank you for the lovely review and for booking with us. A lovely couple that would always be welcome. We are delighted you enjoyed your stay with us at Ashbys

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hidden gem
Great friendly staff, Gent who meted me was fantastic. Clean / tidy with fire stick / big tv microwave etc
Stayed 1 night in Aug 2023
Response from Steve on 4 Aug 2023
Jamie, thanks for the rating and review. We are really happy you enjoyed your stay at Ashbys and wanted to say “Thank You” for booking with us.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, very warm welcome and a short walk to the Kite Festival on the Common. Vegan restaurant around the corner, what more could we ask for. Would definitely recommend Ashby’s and hope to visit again.
Stayed 2 nights in Jul 2023
Response from Steve on 2 Aug 2023
Julie, thank you for your feedback and rating. We are really happy you liked Ashbys and the area which has lots of lovely restaurants. Thank you for booking with us.

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights at Ashbys, the owners were very welcoming and helpful, we enjoyed the communal games area all to ourselves on the first night. Everything we needed we had in our room or in the communal area.
Stayed 2 nights in Jul 2023
Response from Steve on 30 Jul 2023
Hi Amanda, thanks for taking time to leave us a review and rating. We are really pleased you enjoyed your stay with us and wanted to say “Thank You” for booking with us.

10/10 Excellent

Douglas

Stayed 4 nights in Jul 2023
Response from Steve on 30 Jul 2023
Hi Douglas, thanks for the rating. Delighted you enjoyed your stay with us at Ashbys

10/10 Excellent

Douglas

Stayed 1 night in Jul 2023
Response from Steve on 23 Jul 2023
Hi Douglas, thanks for the rating. We are delighted you enjoyed your stay with us. We wanted to thank you for booking with us

10/10 Excellent

Joost

Stayed 1 night in Jul 2023
Response from Steve on 15 Jul 2023
Hi Joost, thanks for the review. Delighted you enjoyed your stay at Ashbys - thanks for booking with us

10/10 Excellent

Georgina

Stayed 1 night in Jul 2023
Response from Steve on 14 Jul 2023
Hi Georgina - thanks for the rating. We are really pleased you enjoyed your stay at Ashbys