Stoke-on-Trent Hotel Guide - Potteries Museum & Art Gallery hotels in Stoke-on-Trent, United Kingdom.

"The hotel and staff were first class, I highly recommend it. "

"Excellent "

"No staff, really weird decor, kitchen and bathroom was un clean, with the kitchen surfaces taped on, the floor coming up and spiders webs. "

"Good communication for check in, easy and faster Secure location, the room was big and clean, everything ok with small exceptions, just half or role of toilet paper and left side bed lamp missing switch Easy check out, thanks for everything "

"Staff were friendly and helpful, hotel was well presented and comfortable"

"Was very happy with my stay here with my son. The Host met me at the front door and was very accommodating. There are cheap slippers or tooth brushes if you have forgotten them. Very welcoming warm clean rooms clean Bathrooms and I must say The Host that runs the property was a pleasure to deal with. The Living area and kitchens are ready for you to cooking and watch a great movie to relax"

"Great room, excellent friendly staff, great breakfast."

"Very Nice Rooms, Comfy Stay, Good Staff.."

"Stayed for 3 days n l must say the beds are super comfortable,the toilets always clean and the rooms where so clean as well would book again "

"My stay was amazing and lovely "

"We were double booked into the house we had paid for but we were taken to a different one around the corner. For the price we paid it was adequate and clean. Sharing a bathroom with 3 lads who had also been double booked into the same house was not too much of a problem and having a fully functioning clean kitchen helped to catering costs reasonable. "

"The room was covered in spider webs and there was a cockroach in the bathroom, the staff was nice but stay away at all cost"

"Not easy to find,since no street-number supplied until asked for. Expected en-suite - bathroom shared (between 2 rooms) and quite a distance from the bedroom. Access arrangements (and supervision) sketchy - via key-safe on telephoning (never-seen) owner. However, the bed was very comfortable and the location quiet."

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"Friendly stuff. Good room for one-two night. Good price. Everything essential you need. "

"Dirty unsafe not as described"

"Excellent communication from host & easy check in with key lock. Room was spacious & comfortable for our family of 4. The only negative was that we hadn’t realised that bathroom would be downstairs, which resulted in the kids being a bit anxious about going on their own, as it’s a shared house and they weren’t comfortable wandering around the house on their own with strangers. Not a problem for the adults, but the kids weren’t comfortable. "

"I wouldn't stay again. I rarely leave reviews up to this point but was left feeling like this 'apartment' is a room in a multi occupancy house and it felt a bit.....what's the right word......DHSS ish. I didn't use the communal kitchen as someone in there was, well a bit weird, looking disturbed. I just think I was looking for cheap and cheerful. It was cheap. "

"The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! "