Miami Hotel Guide - Promenade Shops hotels in Miami, United States of America.

"Los empleados del área de la piscina fueron groseros y no nos atendieron muy bien"

"Best location for food and relaxing "

"Was so disappointed, the staff shuts the ringer off at the front desk so they don’t have to deal with complaints, then when you call them on it their rude, the room was not what we expected, the roof top was the absolute worst of it all, the paint on the floor was scraping off in huge pieces with just your shoe going across it, they haven’t done any upkeep maintenance to that rooftop in many years and it shows, the maintenance and housekeeping isn’t fixing anything that needs to be done, it doesn’t make sense to pay for maintenance men if their not actually fixing anything, would never ever make that mistake again. "

"Great location and very nice hotel, the only drawback is valet parking only."

"These were the dirtiest rooms we have ever been in. The reception staff were very unhelpful. I had to ask them to vacuum and they still didn’t. Good location and free parking…but so dirty we left early."

"I’ve stayed here multiple times while traveling for work and this hotel consistently hits the mark. Rooms are clean, beds are comfortable and the breakfast is in the top 10% of hotel breakfasts."

"Easy check in. Very nice staff. As pictured, all you need. Parking huge +"

"Front desk staff were super friendly and helpful."

"Worst stay ever. Avoid it. Extremely rude staff"