Hyatt Ziva Riviera Maya - All Inclusive

Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

9 outdoor pools, pool cabanas (surcharge), pool umbrellas

Couples treatment room(s), body treatments, hydrotherapy, aromatherapy

5 bars/lounges, 3 poolside bars, swim-up bar

This all-inclusive beachfront resort offers relaxation and adventure. Enjoy Pilates, kayaking, or the free water park. With ten unique restaurants, a spa with deep-tissue massages, and impressive pools, it's perfect for families.

Good

Popular amenities

Hot tub
Bar
Breakfast included

includes taxes & fees

25 Oct - 26 Oct

Room options

Check availability for these dates

Tonight

Oct 24 - Oct 25

Tomorrow

Oct 25 - Oct 26

All rooms

1 bed

2 beds

Showing 34 of 34 rooms

Suite Junior with Garden View

62 sq m
Sleeps 4

Suite Junior with Garden View

62 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

Suite Junior with Pool View

64 sq m
Sleeps 4

1 bedroom, premium bedding, minibar, in-room safe

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

62 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Junior with Ocean View

64 sq m
Sleeps 4

Suite Master with Ocean View

102 sq m
Sleeps 2

Suite Master with Ocean View

128 sq m
Sleeps 4

Tropical View Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Tropical View Junior Suite King

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
1 King Bed

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
2 Double Beds

Ocean View Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Ocean Front Junior Suite Double

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Premium bedding

Sea view
Sleeps 4
2 Double Beds

Ocean Front Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Sofa bed - king

Ocean view
Sleeps 4
1 King Bed

Club Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Sofa bed

1 bedroom
Ocean view
Sleeps 4
1 King Bed

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio

Air conditioning

Dining table

Smart TV

Renovated in 2021

Separate bedroom

Premium bedding

Ceiling fan

1 bedroom
Partial ocean view
Sleeps 2
1 King Bed

Junior Suite Pool View Double

Good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
1 King Bed

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
2 Double Beds

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sea view
Sleeps 4
1 King Bed

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Park view
Sleeps 5
2 Double Beds

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Park view
Sleeps 5
1 King Bed

Junior Suite Double

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite King

Very good

Highlights

Furnished balcony or patio

Air conditioning

Free rollaway/extra beds

Free cots/infant beds

Dining table

Smart TV

Renovated in 2021

Separate bedroom

1 bedroom
Sleeps 3
1 King Bed

Family Suite -5 guests- Junior with Pool View

62 sq m
Sleeps 5

Family Suite -5 guests- Junior with Pool View

62 sq m
Sleeps 5

Suite Master

128 sq m
Sleeps 4

Suite Junior

Sleeps 3

Suite Junior

Sleeps 4

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About the area

Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

Petempich Bay - 6 min drive - 2.2 km
Puerto Morelos Beach - 7 min drive - 3.6 km
Crococun Zoo - 8 min drive - 4.9 km
Ojo de Agua Beach - 10 min drive - 6.4 km
Puerto Morelos Town Square - 10 min drive - 6.8 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

‪Bistro El Beso - ‬17 min drive
‪Swim Up Bar - ‬16 min drive
‪Villa Marina - ‬17 min drive
‪Casa del Mar - ‬16 min drive
‪Preferred Club Bar - ‬7 min drive

About this property

Hyatt Ziva Riviera Maya - All Inclusive

Luxury all-inclusive property remodelled in 2021 and located near Puerto Morelos Beach

Consider a stay at Hyatt Ziva Riviera Maya - All Inclusive and take advantage of a free breakfast buffet, free water park access and 3 poolside bars. Active travellers can enjoy fitness classes, Pilates and paddleboarding at this property. Treat yourself to a hot stone massage, a manicure/pedicure or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Asian cuisine and more. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a terrace.

You'll also find perks such as:

9 outdoor pools and a children's pool, along with a waterslide, cabanas and sunloungers
Free self-parking
Supervised childcare (surcharge), massage treatment rooms and ATM/banking services
Outdoor furniture, beach towels and a lift
Guest reviews say great things the family-friendly amenities, breakfast and pool

Room features

All 438 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness, size rooms at the property.

More conveniences in all rooms include:

Jetted bath, rainfall showers and designer toiletries
55-inch Smart TVs with premium channels
Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Land activities

Fitness facilities

Children's club

Lessons/classes/games

Aerobics

Pilates

Water fitness

Yoga

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

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includes taxes & fees

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
10 restaurants
3 poolside bars
5 bars/lounges
A coffee shop/cafe
A swim-up bar
Couples/private dining
Snack bar/deli

Restaurants on site

Afthonia
Ki
Miyako
Rue de Rivoli
Vivace

Things to do

24-hour gym
9 outdoor pools
Arcade/game room
Children's pool
Evening entertainment
Fitness classes
Free children's club
Free water park
Full-service spa
Hot tub
Kayaking
Paddleboard
Pilates classes
Playground
Sauna
Steam room
Water sports equipment
Waterslide
Wine tasting room
Yoga classes

Family friendly

9 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Dining table
Free children's club
Free water park access
Lifeguards on site
Playground
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

51,000 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

16 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Grab bar in shower
Handrails in stairways
Lift
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Visual fire alarm
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

More

Banquet hall
Designated smoking areas
Lifeguards
Renovated entire property - September 2021

Room amenities

Bedroom

Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Jetted bathtub
Rainfall showerhead
Separate bathtub and shower
Toothbrush and toothpaste
Towels provided

Entertainment

55-inch smart TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Free bottled water
Minibar

More

Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1300 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 10 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Ziva Riviera Maya - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Hyatt Ziva Riviera Maya - All Inclusive?

As of 24 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Ziva Riviera Maya - All Inclusive on 25 Oct 2025 start from €235.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Ziva Riviera Maya - All Inclusive pet-friendly?

Yes, Hyatt Ziva Riviera Maya - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking at Hyatt Ziva Riviera Maya - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hyatt Ziva Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hyatt Ziva Riviera Maya - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Ziva Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, water fitness classes, pilates classes and more.

Where is Hyatt Ziva Riviera Maya - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Moon Palace Golf Club and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 9 miles (15 km).

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Hyatt Ziva Riviera Maya - All Inclusive Reviews

7.8

Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

10/10 Excellent

khursheda

19 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good family hotel

Stayed 5 nights in Oct 2025

10/10 Excellent

Jaylene

17 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The resort was really nice i enjoyed my stay would definitely recommend again

Stayed 4 nights in Oct 2025

10/10 Excellent

Navneet

10 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean room, friendly staff, awesome bar, great food, excellent service

Stayed 6 nights in Oct 2025

8/10 Good

Vasudeva Kurup Ramesh

2 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is awesome with numerous pools and restaurants and bars.

Lizard commonly found here. Harmless though

Stayed 4 nights in Sep 2025

10/10 Excellent

Rebecca

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff is wonderful, they really go above any other resorts we have been to.

Stayed 7 nights in Sep 2025

10/10 Excellent

Nishan

5 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a reasonable price.

Stayed 5 nights in Aug 2025

8/10 Good

Yilin

4 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall it had beautiful pools. There is no beach though which is a big drawback

Stayed 6 nights in Sep 2025

8/10 Good

yoke yee

2 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is clean and quiet,staff so nice and polite.

Stayed 3 nights in Aug 2025

10/10 Excellent

Hugo

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My girlfriend and I really enjoyed our stay and will be back!

Stayed 4 nights in Aug 2025

10/10 Excellent

Sylvester

24 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All staff was helpful and accommodating throughout the stay.

Stayed 3 nights in Aug 2025

8/10 Good

Liah

7 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They have 5 different restaurants and food was good.

Stayed 4 nights in Aug 2025

10/10 Excellent

Suk

18 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place. I would visit again

Stayed 3 nights in Jul 2025

10/10 Excellent

Tiara

6 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Dennis was amazing he helped with our items and to the room. And the spa was amazing as well. The food A plus!

Stayed 4 nights in Aug 2025

10/10 Excellent

Melissa

29 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazed!

Stayed 6 nights in Sep 2025

10/10 Excellent

Paul

21 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The daiquiris were amazing, the beer was cold, the tequila was great! Isn’t have any Jack Fire for my wife. Bourbon selection was limited.

Stayed 4 nights in Oct 2025

10/10 Excellent

Hiriti

26 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have enjoyed our stay!

Stayed 5 nights in Jul 2025

2/10 Terrible

Deiby

21 Oct 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

No beach

Stayed 5 nights in Oct 2025

8/10 Good

Whitney

7 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Food was actually good for an all inclusive resort, entertainment was good

Stayed 4 nights in Aug 2025

2/10 Terrible

Brittney

19 Oct 2025

Disliked: Staff & service

The food was terrible , not much of a selection to choose from and it was always cold and picked over

Stayed 4 nights in Oct 2025

10/10 Excellent

Alexis

5 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love this hotel the service is impecable and the food is to die for super delicious everything is 5 stars

Stayed 3 nights in Jul 2025

10/10 Excellent

Edna

5 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel is awesome excellent service

Stayed 4 nights in Jun 2025

10/10 Excellent

Micael

30 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

A best option with kids to stay.

Stayed 6 nights in Jul 2025

8/10 Good

Cam

18 Sept 2025

Liked: Staff & service, amenities

The road lead to hotel too bad

Stayed 3 nights in Sep 2025

6/10 Okay

Debbie

22 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went in June. There was a lot of seaweed on the beach so we didn’t get in the water. The food was my least favorite. I was hoping to get authentic Mexican food considering being in Mexico but everything tasted American washed, sin sazon! I would definitely consider going somewhere else. This place is great for quietness, families, and elders if you’re not too picky with food and just want some quiet time. The staff was prompt and nice. I will say the room service food was better than their restaurants

Stayed 6 nights in Jun 2025

10/10 Excellent

Katerine

8 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is in great conditions. We loved the food, the cleanliness, the staff. The boy issue is that the road to access the property is in poor condition.

Stayed 5 nights in Aug 2025