Dreams Riviera Cancun Resort & Spa - All Inclusive

Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor spa tub
Terrace/patio
Terrace/patio

Overview of Dreams Riviera Cancun Resort & Spa - All Inclusive

VIP Access

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580

Explore the area

  • Popular LocationPuerto Morelos Beach4 min walk
  • Popular LocationCrococun Zoo5 min drive
  • Popular LocationOjo de Agua Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Choose dates to view prices

About this area

Puerto Morelos

Located in Puerto Morelos, Dreams Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Puerto Morelos Reef and El Manglar Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ventura Park Cancun and Crococun Zoo. Travelling with kids? Consider Costa Occidental de Isla Mujeres National Park, or check out an event or a game at El Rey Polo Country Club. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Puerto Morelos Beach - 4 min walk
  • Crococun Zoo - 5 min drive
  • Ojo de Agua Beach - 5 min drive
  • Puerto Morelos Town Square - 10 min drive
  • Puerto Morelos Reef - 12 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

Upscale hotel on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Dreams Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the hotel's 9 restaurants. All 486 rooms boast jetted bathtubs, and offer free WiFi and balconies or patios. Free wired Internet and iPod docking stations are standard, as are plasma TVs with satellite channels.
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. 37-inch Plasma televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and complimentary toiletries.

This Puerto Morelos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub, a sauna and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Dreams Spa by Pevonia has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Football
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • Aerobics classes
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference centre (8341 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Restaurants on site

  • Bordeaux
  • El Patio
  • Himitsu
  • Oceana
  • Portofino

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Separate bath and shower
  • Towels

Entertainment

  • 37-inch plasma TV
  • DVD player
  • iPod dock
  • Premium channels
  • Satellite channels

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive
Dreams Riviera Cancun Resort & Spa - All Inclusive Hotel

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 555 out of 994 reviews
5 - Excellent 56%
Rating 4 - Good. 283 out of 994 reviews
4 - Good 28%
Rating 3 - Okay. 89 out of 994 reviews
3 - Okay 9%
Rating 2 - Poor. 38 out of 994 reviews
2 - Poor 4%
Rating 1 - Terrible. 29 out of 994 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and cleanliness of the resort are spectacular. its the little things that are considered the most important. and they have that nailed
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating! The resort is beautiful and we loved the room
Stayed 7 nights in Apr 2022

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful staff was wonderful. The food could have been much better but wasnt the worst. Overall a great time
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2022