Search Chalets in Puerto Rico

"Unfortunately wouldn’t return, not upto 5 star standard at all! Cleaning not upto standard, staff are rude, cocktails are cheap and nasty tasting at a 5 star price, no decent wine. Cleaners think it’s appropriate to hang dirty towels back up instead of giving clean ones, when you have left them on the floor where your supposed to in order to get clean ones. Bellboy didn’t give us one suitcase and I didn’t think to check as I popped to the toilet my husband had loaded them into the taxi. This meant an 80euro trip back to the hotel to retrieve it. No apology instead held it and accused us of not paying our bill which had been settled the night before! Disgusting practises never again!!!"

"A beautiful resort. Plenty of sunbeds. Very efficient service. Very friendly. Good quality food. Modern rooms."

"Very clean and spacious room. Lovely view as was on the top floor. Choice of 2 pools and 2 jacuzzis all immaculately clean. Friendly staff and a very relaxing hotel. Will be back!"

"Had several stays here now & choose it as it’s in the perfect location for us. We choose the sumsuites section as it has good views over Puerto Rico but is still really handy to get to the bottom to amenities. The balconies are fabulous if like is you spend a lot of time on there, they get the sun from early on, unlike accommodation at the other bottom side of the hill. They are starting to look a little tired in places, such as the fake grass & the fridges, some of the sunbeds, but everything is kept clean & well maintained."

"Lovely stay at Gloria Palace royal, hopefully these words help: - taxi from the airport is around 70€ - breakfast is fantastic, plenty of cooked options and the freshly made omelette was a favourite of ours. - rooms are spacious and overlook the beach, but are starting to look a little dated. - maid comes everyday if you leave the sign on the door and brings 500ml of still and sparkling water. - there is no iron or ironing room…this was the biggest annoyance as we had to then pay for the ironing, so 7€ a dress and 5€ a shirt as example can soon add up. So either take your own iron or be prepared to pay. That said, the ironed clothes was returned in 24 hours (but could take 48)!! - hotel is spotlessly cleaned. - infinity pool is great and has a water dispenser, so take a refillable bottle, it helps! - pool towels are provided free of charge which is a good touch (but expected from a nice hotel) - no shop in the hotel, but a small spar shop is close, otherwise there are some limited vending machines placed around the hotel! - staff are friendly and helpful! - evening entertainment is ok, otherwise Puerto Rico is about 7€ in a taxi. Overall, would recommend but make sure you take an iron!! "

"Great hotel, great staff. Solid price"

"The hotel was very run down, with broken and dirty furniture. The dinner was not a proper buffet, but a very limited à la carte offering. Overall, the property is nowhere near the advertised 4-star standard."

"Very clean, great pools (not heated in winter). Limited restaurant options outside of the buffet meals. "

"The daily entertainment was very good. Breakfast and food overall at the complex was okay."