Overall, our stay was okay. The pros: the hotel is absolutely beautiful, the staff are very helpful, and the views are great. The cons: food, understaffing, and lack of amenities. This place clearly has potential but isn’t fully finished quite yet and it shows.
The rooms are great, AC worked perfectly, mini-fridges are stocked daily, beds are comfortable.
There are only three restaurants on the property, one buffet-style, a teppanyaki grill (that you need reservations for), and another that is poolside. They are all unspectacular. There is also a pantry that is open 24/7 where you can get ice cream, cereal, various sandwiches, chips, pastries, deserts (like gelatin or arroz con leche), and sodas. There is also a food truck that is open daily that has various options depending on the day.
Outside of swimming in either one of the pools, the hotel has a beach club with hourly shuttles. The beach club is one of the better parts of this resort. It’s a short way away with drinks and food (they have a full lunch menu) included. There are plenty of places to sit and the bathrooms are nice too. Once the lazy river and water park are complete, this resort will be amazing.
