Staff was very nice and pleasant the room wasn't that great, a/c very low we sweting even with the a/c at max, safe wasnt working they charged me $10 for the use didnt get a refund, tv was not working took 24 hours to have someone fix it, first day toilet overflows, coffe maker didn't work, and the fridge was leaking....not really a single place to cool off, don't know why it was rated at 4 stars...3 stars the most only because the staff is very nice.